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    SG2100 MAX 1 standoff is missing

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • JonathanLeeJ
      JonathanLee
      last edited by

      Hello I wanted to know if anyone knows how I can get a replacement standoff for the WiFi card?

      My 2100 only had one standoff when I installed the Compex mini pcie card, and the card should use that as a ground.

      How can I get the right one? It should have came with two

      IMG_0113.jpeg

      Make sure to upvote

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        They were only supplied with one. You only need one for almost any card. Certainly any card that fits in the 2100.

        Steve

        JonathanLeeJ 1 Reply Last reply Reply Quote 0
        • stephenw10S stephenw10 moved this topic from Hardware on
        • JonathanLeeJ
          JonathanLee @stephenw10
          last edited by

          @stephenw10 how can I obtain one? Do you know the size, to my understanding the card grounds on both sides with that standoff, yes the card is not a Netgate product.

          Make sure to upvote

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            I don't know but it will be a standard size. Usually it can be grounded on both sides but doesn't have to be.

            JonathanLeeJ 2 Replies Last reply Reply Quote 0
            • JonathanLeeJ
              JonathanLee @stephenw10
              last edited by

              @stephenw10 Sorry, I keep looking up standard size and I get so many different random standoffs. :) Do you know any amazon ones?

              Make sure to upvote

              dennypageD 1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage @JonathanLee
                last edited by

                @JonathanLee Pull the card and measure the length of the other standoff? Or just buy standoff mount kit?

                If you are really determined to have one, you'll probably want to buy a kit anyway, since getting a single standoff mount will cost you almost as much as a small kit.

                FWIW, just based on looking at the picture my money would be on something like an M2x5+3. Measure and let me know if I'm right. 😊

                JonathanLeeJ 1 Reply Last reply Reply Quote 1
                • JonathanLeeJ
                  JonathanLee @dennypage
                  last edited by

                  @dennypage The side that mounts to the pub uses a nut it does not screw down that is a hard one to find

                  Make sure to upvote

                  dennypageD 1 Reply Last reply Reply Quote 0
                  • JonathanLeeJ
                    JonathanLee @stephenw10
                    last edited by

                    @stephenw10 It is a weird mount it uses a nut and not the screw in standoffs

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                    • dennypageD
                      dennypage @JonathanLee
                      last edited by

                      @JonathanLee said in SG2100 MAX 1 standoff is missing:

                      The side that mounts to the pub uses a nut it does not screw down that is a hard one to find

                      Like this?

                      Be sure to measure before you order. 🤠

                      JonathanLeeJ 1 Reply Last reply Reply Quote 1
                      • JonathanLeeJ
                        JonathanLee @dennypage
                        last edited by

                        @dennypage YES!!!

                        Make sure to upvote

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          I still don't think you need one. But also shouldn't hurt. 😉 Not a tested setup though.

                          JonathanLeeJ 1 Reply Last reply Reply Quote 0
                          • JonathanLeeJ
                            JonathanLee @stephenw10
                            last edited by JonathanLee

                            @stephenw10 we had the fiber optic installer here yesterday, and WE were running cables to the ONT I forgot to unplug the cable yes me and it pulled the firewall over and that vibration caused the pcie mini card to move a tiny bit when the firewall fell over, it was rebooting after with use of the pcie card, weird reseated it and it fixed it but just to be sure I want to add that other stand off. The firewall is fine it just got bumped is all but it was enough vibration to move the card some how. That card has had tons of errors on it for years. I am going to replace it also when I fix the standoff

                            Make sure to upvote

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