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    NUT Package (2.8.1 and above)

    Scheduled Pinned Locked Moved UPS Tools
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    • I
      incith @dennypage
      last edited by incith

      @dennypage when I try to service nut onestart..

      I tried chmod everything to 0777

      Network UPS Tools - UPS driver controller 2.8.1.1
      Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
      Warning: This is an experimental driver.
      Some features may not function correctly.

      libusb1: Could not open any HID devices: insufficient permissions on everything
      No matching USB/HID UPS found
      upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
      Driver failed to start (exit status=1)
      /usr/local/etc/rc.d/nut: WARNING: failed precmd routine for nut

      dennypageD 2 Replies Last reply Reply Quote 0
      • dennypageD
        dennypage
        last edited by

        Quick note: Based on a notice I just received from my own firewall, it might be worthwhile to thy

        pkg upgrade
        

        from the command line and then re-save the config.

        1 Reply Last reply Reply Quote 0
        • H
          hspindel @hspindel
          last edited by

          @hspindel said in NUT Package (2.8.1 and above):

          Not sure if this is a reasonable forum to post this in, but maybe somebody has a helpful idea.

          I have NUT 2.8.2.1 installed on pfSense+ (Netgate 8200).

          I have three Synology units in my network. Two DS120j and one DS1522. Both of the DS120j can see the NUT server and configure it. The DS1522 just reports "No UPS is connected." Settings are identical in all Synology. I have tried disabling the firewall in the DS1522 (although the DS120j are happy with firewall enabled).

          Any suggestions on what to look for?

          I have some additional clues:

          upsc NUTIP returns Connection Refused on DS1522, returns correct status on other Synologies.

          telnet NUTIP 3493 returns Connection Refused on DS1522, connects to NUT server from any other computer on the network.

          It appears to me that this is not an issue with pfSense (on which the NUT server is running) since it works for every device except the DS1522. I tried adding a special firewall rule to pfSense, but it made no difference. My guess is something is wrong with the DS1522's request.

          1 Reply Last reply Reply Quote 0
          • I
            incith
            last edited by

            curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/pfSense-pkg-nut-2.8.2.pkg
            
            curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/nut-devel-2023.10.07_1.pkg
            
            pkg install -f ./nut-devel-2023.10.07_1.pkg
            pkg install -f ./pfSense-pkg-nut-2.8.2.pkg
            

            You may just need nut-devel...I did both. UPS is back online.

            I 1 Reply Last reply Reply Quote 1
            • I
              incith @incith
              last edited by

              @incith said in NUT Package (2.8.1 and above):

              curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/pfSense-pkg-nut-2.8.2.pkg
              
              curl -O https://pkg01-atx.netgate.com/pfSense_v2_7_1_amd64-pfSense_v2_7_1/All/nut-devel-2023.10.07_1.pkg
              
              pkg install -f ./nut-devel-2023.10.07_1.pkg
              pkg install -f ./pfSense-pkg-nut-2.8.2.pkg
              

              You may just need nut-devel...I did both. UPS is back online.

              Update/Edit: noticing that nut is not listed in my Package manager after this. May need to just do a pkg remove pfSense-pkg-nut nut-devel in a few weeks once a fix is posted. Not sure honestly.

              1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage
                last edited by

                @incith, @LanterIT, @ha11oga11o

                If you are still having a problem with the current package, can you post your configs please?

                Also, can you please confirm that you performed the

                pkg upgrade
                

                step mentioned above?

                L 1 Reply Last reply Reply Quote 0
                • dennypageD
                  dennypage @incith
                  last edited by

                  @incith said in NUT Package (2.8.1 and above):

                  libusb1: Could not open any HID devices: insufficient permissions on everything
                  No matching USB/HID UPS found

                  This indicates that the USB device could not be opened.

                  Did you say if you are running as root?
                  Also, have you checked to see if there is a quirk registered for your UPS?

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    apremselaar @dennypage
                    last edited by

                    @dennypage I have the same symptoms with the tripplite_usb driver.
                    I have a quirk registered and "user=root" in the config file.

                    it worked without issue with version 2.8.2 and stopped working with 2.8.2_1 (as previously reported by others)

                    I've tried unplugging the UPS' USB cable and plugging it back in. I've tried manually loading the driver as the root user, the netgate (in my case the 4100) recognizes that the UPS is connected and on ugen0.2

                    I haven't attempted a downgrade yet to get it working again, I've just stopped the NUT daemon for now but I would like for this to be working again.

                    dennypageD 1 Reply Last reply Reply Quote 0
                    • dennypageD
                      dennypage @apremselaar
                      last edited by

                      @apremselaar said in NUT Package (2.8.1 and above):

                      I have the same symptoms with the tripplite_usb driver.
                      I have a quirk registered and "user=root" in the config file.

                      Thank you for letting me know. I do appreciate it.

                      Can you please let me know what UPS model you have?

                      Also, can you let me know the output from "usbconfig -v" please? Thanks

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        apremselaar @dennypage
                        last edited by

                        @dennypage Sure. I have a Tripp Lite Smart500RT1U

                        here's the output of usbconfig -v:

                        ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                        ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>
                        
                          bLength = 0x0012
                          bDescriptorType = 0x0001
                          bcdUSB = 0x0300
                          bDeviceClass = 0x0009  <HUB>
                          bDeviceSubClass = 0x0000
                          bDeviceProtocol = 0x0003
                          bMaxPacketSize0 = 0x0009
                          idVendor = 0x0000
                          idProduct = 0x0000
                          bcdDevice = 0x0100
                          iManufacturer = 0x0001  <Intel>
                          iProduct = 0x0002  <XHCI root HUB>
                          iSerialNumber = 0x0000  <no string>
                          bNumConfigurations = 0x0001
                        
                        
                         Configuration index 0
                        
                            bLength = 0x0009
                            bDescriptorType = 0x0002
                            wTotalLength = 0x001f
                            bNumInterfaces = 0x0001
                            bConfigurationValue = 0x0001
                            iConfiguration = 0x0000  <no string>
                            bmAttributes = 0x0040
                            bMaxPower = 0x0000
                        
                            Interface 0
                              bLength = 0x0009
                              bDescriptorType = 0x0004
                              bInterfaceNumber = 0x0000
                              bAlternateSetting = 0x0000
                              bNumEndpoints = 0x0001
                              bInterfaceClass = 0x0009  <HUB>
                              bInterfaceSubClass = 0x0000
                              bInterfaceProtocol = 0x0000
                              iInterface = 0x0000  <no string>
                        
                             Endpoint 0
                                bLength = 0x0007
                                bDescriptorType = 0x0005
                                bEndpointAddress = 0x0081  <IN>
                                bmAttributes = 0x0003  <INTERRUPT>
                                wMaxPacketSize = 0x0002
                                bInterval = 0x00ff
                                bRefresh = 0x0000
                                bSynchAddress = 0x0000
                        
                              Additional Descriptor
                        
                              bLength = 0x06
                              bDescriptorType = 0x30
                              bDescriptorSubType = 0x00
                               RAW dump:
                               0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00
                        
                        
                        
                        
                        ugen0.2: <Tripp Lite TRIPP LITE SMART500RT1U> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (0mA)
                        
                          bLength = 0x0012
                          bDescriptorType = 0x0001
                          bcdUSB = 0x0110
                          bDeviceClass = 0x0000  <Probed by interface class>
                          bDeviceSubClass = 0x0000
                          bDeviceProtocol = 0x0000
                          bMaxPacketSize0 = 0x0008
                          idVendor = 0x09ae
                          idProduct = 0x0001
                          bcdDevice = 0x000a
                          iManufacturer = 0x0001  <Tripp Lite >
                          iProduct = 0x0002  <TRIPP LITE SMART500RT1U >
                          iSerialNumber = 0x0000  <no string>
                          bNumConfigurations = 0x0001
                        
                        
                         Configuration index 0
                        
                            bLength = 0x0009
                            bDescriptorType = 0x0002
                            wTotalLength = 0x0022
                            bNumInterfaces = 0x0001
                            bConfigurationValue = 0x0001
                            iConfiguration = 0x0000  <no string>
                            bmAttributes = 0x00c0
                            bMaxPower = 0x0000
                        
                            Interface 0
                              bLength = 0x0009
                              bDescriptorType = 0x0004
                              bInterfaceNumber = 0x0000
                              bAlternateSetting = 0x0000
                              bNumEndpoints = 0x0001
                              bInterfaceClass = 0x0003  <HID device>
                              bInterfaceSubClass = 0x0000
                              bInterfaceProtocol = 0x0000
                              iInterface = 0x0000  <no string>
                        
                              Additional Descriptor
                        
                              bLength = 0x09
                              bDescriptorType = 0x21
                              bDescriptorSubType = 0x10
                               RAW dump:
                               0x00 | 0x09, 0x21, 0x10, 0x01, 0x00, 0x01, 0x22, 0x34,
                               0x08 | 0x00
                        
                             Endpoint 0
                                bLength = 0x0007
                                bDescriptorType = 0x0005
                                bEndpointAddress = 0x0081  <IN>
                                bmAttributes = 0x0003  <INTERRUPT>
                                wMaxPacketSize = 0x0008
                                bInterval = 0x000a
                                bRefresh = 0x0000
                                bSynchAddress = 0x0000
                        
                        

                        Thanks.

                        GertjanG dennypageD 2 Replies Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @apremselaar
                          last edited by

                          @apremselaar said in NUT Package (2.8.1 and above):

                          ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                          ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>

                          bLength = 0x0012
                          bDescriptorType = 0x0001
                          bcdUSB = 0x0300
                          bDeviceClass = 0x0009 <HUB>
                          bDeviceSubClass = 0x0000
                          bDeviceProtocol = 0x0003
                          bMaxPacketSize0 = 0x0009
                          idVendor = 0x0000
                          idProduct = 0x0000
                          bcdDevice = 0x0100
                          iManufacturer = 0x0001 <Intel>
                          iProduct = 0x0002 <XHCI root HUB>
                          iSerialNumber = 0x0000 <no string>
                          bNumConfigurations = 0x0001

                          That's just the main USB on board concentrator (see this as a USB switch).

                          Typically, you would see the connected devices, like mouse, keyboard, and in my case : an UPS :

                          [23.09.1-RELEASE][root@pfSense.bhf.tld]/root: usbconfig -v
                          ugen0.1: <Intel XHCI root HUB> at usbus0, cfg=0 md=HOST spd=SUPER (5.0Gbps) pwr=SAVE (0mA)
                          ugen0.1.0: uhub0: <Intel XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1>
                          
                            bLength = 0x0012
                            bDescriptorType = 0x0001
                            bcdUSB = 0x0300
                            bDeviceClass = 0x0009  <HUB>
                            bDeviceSubClass = 0x0000
                            bDeviceProtocol = 0x0003
                            bMaxPacketSize0 = 0x0009
                            idVendor = 0x0000
                            idProduct = 0x0000
                            bcdDevice = 0x0100
                            iManufacturer = 0x0001  <Intel>
                            iProduct = 0x0002  <XHCI root HUB>
                            iSerialNumber = 0x0000  <no string>
                            bNumConfigurations = 0x0001
                          
                          
                           Configuration index 0
                          
                              bLength = 0x0009
                              bDescriptorType = 0x0002
                              wTotalLength = 0x001f
                              bNumInterfaces = 0x0001
                              bConfigurationValue = 0x0001
                              iConfiguration = 0x0000  <no string>
                              bmAttributes = 0x0040
                              bMaxPower = 0x0000
                          
                              Interface 0
                                bLength = 0x0009
                                bDescriptorType = 0x0004
                                bInterfaceNumber = 0x0000
                                bAlternateSetting = 0x0000
                                bNumEndpoints = 0x0001
                                bInterfaceClass = 0x0009  <HUB>
                                bInterfaceSubClass = 0x0000
                                bInterfaceProtocol = 0x0000
                                iInterface = 0x0000  <no string>
                          
                               Endpoint 0
                                  bLength = 0x0007
                                  bDescriptorType = 0x0005
                                  bEndpointAddress = 0x0081  <IN>
                                  bmAttributes = 0x0003  <INTERRUPT>
                                  wMaxPacketSize = 0x0002
                                  bInterval = 0x00ff
                                  bRefresh = 0x0000
                                  bSynchAddress = 0x0000
                          
                                Additional Descriptor
                          
                                bLength = 0x06
                                bDescriptorType = 0x30
                                bDescriptorSubType = 0x00
                                 RAW dump:
                                 0x00 | 0x06, 0x30, 0x00, 0x00, 0x00, 0x00
                          
                          
                          
                          
                          ugen0.2: <American Power Conversion Back-UPS XS 700U   FW:924.Z5 .I USB FW:Z5> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (24mA)
                          
                            bLength = 0x0012
                            bDescriptorType = 0x0001
                            bcdUSB = 0x0110
                            bDeviceClass = 0x0000  <Probed by interface class>
                            bDeviceSubClass = 0x0000
                            bDeviceProtocol = 0x0000
                            bMaxPacketSize0 = 0x0008
                            idVendor = 0x051d
                            idProduct = 0x0002
                            bcdDevice = 0x0106
                            iManufacturer = 0x0003  <American Power Conversion>
                            iProduct = 0x0001  <Back-UPS XS 700U   FW:924.Z5 .I USB FW:Z5 >
                            iSerialNumber = 0x0002  <3B1926X61525  >
                            bNumConfigurations = 0x0001
                          
                          
                           Configuration index 0
                          
                              bLength = 0x0009
                              bDescriptorType = 0x0002
                              wTotalLength = 0x0022
                              bNumInterfaces = 0x0001
                              bConfigurationValue = 0x0001
                              iConfiguration = 0x0000  <no string>
                              bmAttributes = 0x00e0
                              bMaxPower = 0x000c
                          
                              Interface 0
                                bLength = 0x0009
                                bDescriptorType = 0x0004
                                bInterfaceNumber = 0x0000
                                bAlternateSetting = 0x0000
                                bNumEndpoints = 0x0001
                                bInterfaceClass = 0x0003  <HID device>
                                bInterfaceSubClass = 0x0000
                                bInterfaceProtocol = 0x0000
                                iInterface = 0x0000  <no string>
                          
                                Additional Descriptor
                          
                                bLength = 0x09
                                bDescriptorType = 0x21
                                bDescriptorSubType = 0x10
                                 RAW dump:
                                 0x00 | 0x09, 0x21, 0x10, 0x01, 0x21, 0x01, 0x22, 0x05,
                                 0x08 | 0x04
                          
                               Endpoint 0
                                  bLength = 0x0007
                                  bDescriptorType = 0x0005
                                  bEndpointAddress = 0x0081  <IN>
                                  bmAttributes = 0x0003  <INTERRUPT>
                                  wMaxPacketSize = 0x0006
                                  bInterval = 0x000a
                                  bRefresh = 0x0000
                                  bSynchAddress = 0x0000
                          

                          I tend to say : on a low level, USB didn't notice that there was a device (your UPS) connected.
                          NUT wouldn't see t neither then ...

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage @apremselaar
                            last edited by

                            @apremselaar said in NUT Package (2.8.1 and above):

                            Smart500RT1U

                            I assume that this is one of the older non HID units that require tripplite_usb rather than usbhid-ups.

                            Can you show the logs from your test please?

                            grep tripplite_usb /var/log/system.log
                            

                            Thanks

                            A 1 Reply Last reply Reply Quote 0
                            • dennypageD
                              dennypage @incith
                              last edited by

                              @incith Can you show the logs from the driver for your failed attempt to use the current version? Thanks.

                              1 Reply Last reply Reply Quote 0
                              • A
                                apremselaar @dennypage
                                last edited by

                                @dennypage here is the output of grep tripplite_usb /var/log/system.log*:

                                /var/log/system.log:Feb 19 08:56:06 pfs upsd[10877]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.1:Feb 14 11:12:30 pfs upsd[13538]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.1:Feb 14 11:18:48 pfs upsd[69465]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.1:Feb 15 16:52:52 pfs upsd[71312]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.1:Feb 15 16:53:06 pfs upsd[87990]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.2:Feb 14 10:53:40 pfs upsd[47040]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.2:Feb 14 10:56:29 pfs upsd[41261]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.2:Feb 14 11:06:41 pfs upsd[45559]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:17:19 pfs tripplite_usb[79064]: Signal 15: exiting
                                /var/log/system.log.3:Feb 13 10:17:52 pfs upsd[13641]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:17:55 pfs upsd[30664]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:19:04 pfs upsd[84876]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:20:38 pfs upsd[48093]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:21:59 pfs upsd[38797]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:22:02 pfs upsd[50219]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:22:07 pfs upsd[79386]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:25:23 pfs upsd[75920]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:30:24 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:35:25 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 10:40:26 pfs upsd[76037]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 14:51:33 pfs upsd[18479]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 14:53:28 pfs upsd[50130]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 14:57:43 pfs upsd[81124]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 14:59:23 pfs upsd[1010]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                /var/log/system.log.3:Feb 13 15:08:40 pfs upsd[13672]: Can't connect to UPS [RackTripp] (tripplite_usb-RackTripp): No such file or directory
                                

                                Thanks

                                dennypageD 1 Reply Last reply Reply Quote 0
                                • dennypageD
                                  dennypage @apremselaar
                                  last edited by

                                  @apremselaar said in NUT Package (2.8.1 and above):

                                  /var/log/system.log.3:Feb 13 10:17:19 pfs tripplite_usb[79064]: Signal 15: exiting

                                  Unfortunately the only log entry from the tripplite_usb process is an exit signal.

                                  It's more complicated, but would you try the following?

                                  First, this insures that the nut service is running:

                                  /usr/local/etc/rc.d/nut.sh restart
                                  

                                  This kills any driver that may be running:

                                  killall tripplite_usb
                                  

                                  This starts the tripplite_usb driver in debug mode:

                                  /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
                                  

                                  The driver will output debug information in the shell. Let it run for a few seconds, then you can kill it. Please post the output. Thanks.

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    apremselaar @dennypage
                                    last edited by

                                    @dennypage Thanks for all of your assistance with this issue. Here is the output you requested:

                                    [23.09.1-RELEASE][root@pfs.internal]/root: /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
                                    Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
                                    Warning: This is an experimental driver.
                                    Some features may not function correctly.
                                    
                                       0.000000	[D1] testval_reloadable: setting 'user' exists and differs: new value 'root' vs. 'nut'
                                       0.000018	[D1] Overriding previously specified user 'nut' with 'root' specified in global section
                                       0.000047	[D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --without-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                                       0.000061	[D1] debug level is '1'
                                       0.000492	[D1] Succeeded to become_user(root): now UID=0 GID=0
                                       0.000830	[D1] nut_libusb_open: invalid libusb bus number 0
                                       0.049407	libusb1: Could not open any HID devices: insufficient permissions on everything
                                       0.049435	No matching USB/HID UPS found
                                       0.049457	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                                    [23.09.1-RELEASE][root@pfs.internal]/root:
                                    

                                    and in case it's helpful, my ups.conf:

                                    [23.09.1-RELEASE][root@pfs.internal]/root: cat /usr/local/etc/nut/ups.conf
                                    user=root
                                    
                                    [RackTripp]
                                    driver=tripplite_usb
                                    port=auto
                                    
                                    dennypageD 1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage @apremselaar
                                      last edited by

                                      @apremselaar Thank you. While I research, would you repeat the test without "user=root" please?

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                                      • A
                                        apremselaar @dennypage
                                        last edited by

                                        @dennypage Here is the output with "user=root" removed:

                                        [23.09.1-RELEASE][root@pfs.internal]/root: /usr/local/libexec/nut/tripplite_usb -D -a RackTripp
                                        Network UPS Tools - Tripp Lite OMNIVS / SMARTPRO driver 0.35 (2.8.1.1)
                                        Warning: This is an experimental driver.
                                        Some features may not function correctly.
                                        
                                           0.000000	[D1] Network UPS Tools version 2.8.1.1 (release/snapshot of 2.8.1.1) built with FreeBSD clang version 16.0.6 (https://github.com/llvm/llvm-project.git llvmorg-16.0.6-0-g7cbf1a259152); Target: x86_64-unknown-freebsd14.0; Thread model: posix and configured with flags: --sysconfdir=/usr/local/etc/nut --program-transform-name= --localstatedir=/var/db/nut --datadir=/usr/local/etc/nut --with-devd-dir=/usr/local/etc/devd --with-drvpath=/usr/local/libexec/nut --with-statepath=/var/db/nut --with-altpidpath=/var/db/nut --with-pidpath=/var/db/nut --with-pkgconfig-dir=/usr/local/libdata/pkgconfig --with-user=nut --with-group=nut --with-python=/usr/local/bin/python3.11 --without-python2 --with-python3=/usr/local/bin/python3.11 --without-nut_monitor --with-ltdl --with-nut-scanner --with-avahi --with-cgi --with-cgipath=/usr/local/www/cgi-bin/nut --with-htmlpath=/usr/local/www/nut --with-gd-includes=-I/usr/local/include --with-gd-libs='-L/usr/local/lib -lgd' --without-dev --without-freeipmi --without-ipmi --with-doc=no --with-modbus --with-neon --without-nss --with-openssl --with-powerman --with-serial --with-snmp --with-usb=auto --prefix=/usr/local --mandir=/usr/local/man --disable-silent-rules --infodir=/usr/local/share/info/ --build=amd64-portbld-freebsd14.0
                                           0.000055	[D1] debug level is '1'
                                           0.000556	[D1] Succeeded to become_user(nut): now UID=316 GID=316
                                           0.048106	libusb1: Could not open any HID devices: insufficient permissions on everything
                                           0.048125	No matching USB/HID UPS found
                                           0.048153	upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it
                                        [23.09.1-RELEASE][root@pfs.internal]/root:
                                        
                                        dennypageD 2 Replies Last reply Reply Quote 0
                                        • dennypageD
                                          dennypage @apremselaar
                                          last edited by

                                          @apremselaar Sorry for putting you through so many steps. It's hard when you don't have the same gear.

                                          Would you mind repeating the test with the attached driver please? You will need to unzip the file. The checksum of the unzipped file is 36207.

                                          Thanks

                                          tripplite_usb.zip

                                          A 1 Reply Last reply Reply Quote 0
                                          • dennypageD
                                            dennypage @apremselaar
                                            last edited by

                                            @apremselaar Also, attached is the release version of NUT 2.8.1 built from the release source rather than from the dev source. The checksum of the unzipped file is 28662.

                                            tripplite_usb-2.8.1.zip

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