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    PPPoE impossible to connect

    Scheduled Pinned Locked Moved General pfSense Questions
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    • GertjanG
      Gertjan @Sasquatchv
      last edited by

      @Sasquatchv said in PPPoE impossible to connect:

      The moment I switch modem/router from bridge to ppoe I get link

      So, ppoe is fine.

      But you opened with "PPPoE impossible to connect".

      pppoe isn't fine.

      Btw : 'bridge' = pppoe !?!

      ?

      @Sasquatchv said in PPPoE impossible to connect:

      Unfortunately you're wrong,

      I get it now : it never worked with pfSense - but it did with some other router ?

      Show your PPPoE connection log and system log.

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      S 1 Reply Last reply Reply Quote 0
      • S
        Sasquatchv @Gertjan
        last edited by

        @Gertjan
        I wasn't clear about my setup, sorry it was late.

        I have a VDSL line
        Tplink ar600 modem router

        Moem connects fine when configured as "normal" ppoe internet connection
        When modem is set to bridge mode it supposedly(I begin to doubt it) allows to use pfsense/router/pc to connect through it to ppoe using the same credentials.

        Link pfsense box<-> modem is fine
        Fact that I can't configure ppoe connection using pc connected directly to the modem makes me think modem is a problem, although tplink support swears by it and Reddit peeps seem to confirm.

        w0wW 1 Reply Last reply Reply Quote 0
        • w0wW
          w0w @Sasquatchv
          last edited by

          @Sasquatchv
          I have seen on several forums that people constantly have problems with the correct configuration of this device in bridge mode. I'm not sure what the problem is, maybe different firmware for this tp-link device with different settings. What steps do you use to configure this device in bridge mode?

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          • S
            Sasquatchv @w0w
            last edited by Sasquatchv

            @w0w
            in advanced mode remove existing internet connection
            Add new connection
            Select bridge mode, tried both with enabling vtag and without
            Click save

            According to TP-Link support that's it
            I added reboot for a good measure
            "Guide" I followed
            https://community.tp-link.com/en/home/forum/topic/266902
            Confirmed in chat with tech support

            w0wW 1 Reply Last reply Reply Quote 1
            • w0wW
              w0w @Sasquatchv
              last edited by

              @Sasquatchv
              Looks fine.
              I don’t know, but the next step might be to try a dumb switch between TP-Link and PFSense and make a packet capture?
              Also try capturing packets directly in PF, on the appropriate interface.

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              • S
                Sasquatchv @w0w
                last edited by Sasquatchv

                @w0w I have very limited testing window for next week or two.
                Hour, maybe two if I'm lucky.
                I'll try switch and wireshark packet capture

                1 Reply Last reply Reply Quote 1
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  The TP-Link might still add the VLAN tag in bridge mode in which case you would not need it set in pfSense.

                  You shouldn't normally need anything else set for PPPoE. Especially just to see any LCP replies etc.

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                  • S
                    Sasquatchv @stephenw10
                    last edited by

                    @stephenw10 I tried:
                    Pf pppoe with vlan tag <>modem bridge with and without vlan tag explicitly set
                    Pf pppoe without vlan tag <> modem bridge wit and without vlan tag explicitly set
                    Basically all combinations
                    I'll try them again while sniffing traffic

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      VLAN 101 looks like a UK DSL line? If so nothing special should be required. But I can say that BTs modems do the tagging themselves.

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                      • S
                        Sasquatchv @stephenw10
                        last edited by

                        @stephenw10 it is UK VDSL, openreach copper ,onestream ISP.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Then should be nothing special required other than the VLAN. Seems likely the router is not bridging the PPPoE correctly.

                          S 1 Reply Last reply Reply Quote 0
                          • stephenw10S stephenw10 moved this topic from Problems Installing or Upgrading pfSense Software on
                          • S
                            Sasquatchv @stephenw10
                            last edited by Sasquatchv

                            @stephenw10 I think I have a breakthrough.
                            Modem Bridge with vlan tag, pfsense without vlan tag.

                            Interface is up, got an IP address in familiar range but even pfsense itself cannot even ping DNS sever pulled from ISP, no route to host...

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Does the ppp log look correct? Something like:

                              Dec 12 04:29:55 	ppp 	75336 	[wan] IPCP: LayerUp
                              Dec 12 04:29:55 	ppp 	75336 	[wan] {my_ip_address} -> 172.16.13.252
                              Dec 12 04:29:55 	ppp 	75336 	[wan] IFACE: Up event
                              Dec 12 04:29:55 	ppp 	75336 	[wan] IFACE: Rename interface ng0 to pppoe0
                              Dec 12 04:29:55 	ppp 	75336 	[wan] IFACE: Add description "PLUSNET" 
                              

                              Do you see the local and gateway address in Diag > Routes?

                              Do you see anything blocked in the firewall logs?

                              S 1 Reply Last reply Reply Quote 0
                              • S
                                Sasquatchv @stephenw10
                                last edited by

                                Left for an hour to eat and it works fine.
                                I was probably too eager with testing.
                                Although after moving both boxes to cabinet the booted an worked straight away(3 minutes max).

                                1 Reply Last reply Reply Quote 2
                                • VioletDragonV
                                  VioletDragon @Sasquatchv
                                  last edited by VioletDragon

                                  @Sasquatchv you neglected to mention what ISP you are with. For PPPoE you only require the Router in Bridge mode then configure PPPoE on pfsense. Let the Router pass thru the modem and don’t configure PPPoE on the Router itself as the PPPoE with have two Open Sessions and majority of ISPs in UK, Ireland and Europe uses RAS/RAAS which will cause the Auth on PPPoE Session to fail.

                                  1 Reply Last reply Reply Quote 0
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