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    "Tailscale is not online" problem

    Scheduled Pinned Locked Moved Tailscale
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    • chudakC
      chudak @chudak
      last edited by

      @chudak said in "Tailscale is not online" problem:

      API key does not exis

      I regenerated Auth keys and got it online, but not local local hosts resolve when connected, interesting...

      1 Reply Last reply Reply Quote 0
      • LHoustL
        LHoust
        last edited by

        I have had several occasions where the Tailscale installed on my pfSense CE (Zimaboard 432), failed to connect to my Tailnet following a pfSense Restart and it last night's instance the Tailscale Status was reporting my "API key does not exist"...

        Although I tried Restarting the Tailscale Service a few times, my pfSense's Tailscale was failing to connect to my Tailnet...

        Then I tried a Tailscale Service "Stop", followed by a Tailscale Service "Start" and curiously this time Tailscale was able to connect to my Tailnet!!!

        Although my last resort would have been to generate a "New" Key, in this case I did NOT have to, since API key following the Stop/Start the API key did exist???

        NOTE: Although I did have "Service Watchdog" running and Tailscale was selected with "Notification", it appears the Service was still running...

        chudakC 1 Reply Last reply Reply Quote 0
        • chudakC
          chudak @LHoust
          last edited by

          @LHoust

          That happened again and was very disappointing.

          The UI bug was never fixed :(

          M 1 Reply Last reply Reply Quote 0
          • M
            mcury @chudak
            last edited by mcury

            For those interested, I got a script here in the forum and changed it a little bit to work with tailscale and to check the connectivity every two minutes. It restarts the service if the ping fails.

            #!/bin/sh
            
            ALLDEST="headquarters"
            
            COUNT=1
            while [ $COUNT -le 2 ]
            do
            
                    for DEST in $ALLDEST
                    do
                            tailscale ping --c 1 $DEST >/dev/null 2>/dev/null
                            if [ $? -eq 0 ]
                            then
                                    exit 0
                            fi
                    done
            
                    if [ $COUNT -le 1 ]
                    then
                            /usr/local/sbin/pfSsh.php playback svc stop tailscale
            #                /usr/local/sbin/pfSsh.php playback svc restart tailscale
                            sleep 5
                           /usr/local/sbin/pfSsh.php playback svc start tailscale
                            sleep 10
                    exit 1
                    fi
            
                    COUNT=`expr $COUNT + 1`
            done
            

            Then, chmod +x this script, install cron package and create a routine to run every 5 minutes, or 2 minutes, you choose.

            If you improve this script somehow, please post the changes.

            dead on arrival, nowhere to be found.

            chudakC 1 Reply Last reply Reply Quote 1
            • chudakC
              chudak @mcury
              last edited by

              @mcury said in "Tailscale is not online" problem:

              For those interested, I got a script here in the forum and changed it a little bit to work with tailscale and to check the connectivity every two minutes. It restarts the service if the ping fails.

              #!/bin/sh
              
              ALLDEST="192.168.10.1"
              
              COUNT=1
              while [ $COUNT -le 2 ]
              do
              
                      for DEST in $ALLDEST
                      do
                              tailscale ping --c1 --timeout 2 $DEST >/dev/null 2>/dev/null
                              if [ $? -eq 0 ]
                              then
                                      exit 0
                              fi
                      done
              
                      if [ $COUNT -le 1 ]
                      then
                              #/usr/local/sbin/pfSsh.php playback svc restart tailscale
                              /usr/local/sbin/pfSsh.php playback svc stop tailscale
                              sleep 5
                              /usr/local/sbin/pfSsh.php playback svc start tailscale
                              sleep 10
                              exit 1
                      fi
              
                      COUNT=`expr $COUNT + 1`
              done
              

              Then, chmod +x this script, install cron package and create a routine to run every 5 minutes, or 2 minutes, you choose.

              If you improve this script somehow, please post the changes.

              Is ALLDEST="192.168.10.1" your TS IP?

              M 1 Reply Last reply Reply Quote 0
              • M
                mcury @chudak
                last edited by

                @chudak said in "Tailscale is not online" problem:

                Is ALLDEST="192.168.10.1" your TS IP?

                This is the remote site LAN IP address (other pfsense).
                This network is advertised through tailscale.

                You can use any ip address that tailscale is expected to ping when it is online.

                dead on arrival, nowhere to be found.

                chudakC 1 Reply Last reply Reply Quote 0
                • chudakC
                  chudak @mcury
                  last edited by

                  @mcury said in "Tailscale is not online" problem:

                  @chudak said in "Tailscale is not online" problem:

                  Is ALLDEST="192.168.10.1" your TS IP?

                  This is the remote site LAN IP address (other pfsense).
                  This network is advertised through tailscale.

                  You can use any ip address that tailscale is expected to ping when it is online.

                  It restarted TS for me all the time regardless of the condition

                  ./restart_tailscale
                  Attempting to issue stop to tailscale service...

                  tailscale has been stopped.
                  Attempting to issue start to tailscale service...

                  tailscale has been started.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mcury @chudak
                    last edited by

                    @chudak What is the output of the command: tailscale ping IP that you are trying to ping ?

                    dead on arrival, nowhere to be found.

                    chudakC 1 Reply Last reply Reply Quote 0
                    • chudakC
                      chudak @mcury
                      last edited by

                      @mcury said in "Tailscale is not online" problem:

                      @chudak What is the output of the command: tailscale ping IP that you are trying to ping ?

                      I think you are missing a value for "--c "

                      But the line tailscale ping --c 3 --timeout 2 XYZ still does not work for me :(

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mcury @chudak
                        last edited by mcury

                        @chudak said in "Tailscale is not online" problem:

                        I think you are missing a value for "--c "

                        But the line tailscale ping --c 3 --timeout 2 XYZ still does not work for me :(

                        hmm, I think I may have provided the previous script, the one I was testing before deployment, let me search for the fixed one.

                        Edit: https://tailscale.com/kb/1080/cli#ping

                        You can ping a 100.x.x.x address or the node's name directly.
                        Also, if I remember correctly, try --c1(without space),

                        Edit2: script is updated in the previous post.

                        dead on arrival, nowhere to be found.

                        1 Reply Last reply Reply Quote 0
                        • chudakC
                          chudak @chudak
                          last edited by

                          @chudak

                          UI but tracker in case someone wants to add comments
                          https://redmine.pfsense.org/issues/15319

                          M 1 Reply Last reply Reply Quote 1
                          • M
                            mcury @chudak
                            last edited by

                            @chudak said in "Tailscale is not online" problem:

                            UI but tracker in case someone wants to add comments

                            nice, good job for reporting that.

                            Did you manage to use the script ?

                            dead on arrival, nowhere to be found.

                            chudakC 1 Reply Last reply Reply Quote 0
                            • chudakC
                              chudak @mcury
                              last edited by

                              @mcury said in "Tailscale is not online" problem:

                              @chudak said in "Tailscale is not online" problem:

                              UI but tracker in case someone wants to add comments

                              nice, good job for reporting that.

                              Did you manage to use the script ?

                              I thought you were looking for a better version of the script.
                              Were you?

                              Did you see the Christian McDonald said it’s not a bug?
                              Apparently the current widget reports only about if the TS process running, no wonder it’s not useful

                              M 1 Reply Last reply Reply Quote 0
                              • M
                                mcury @chudak
                                last edited by mcury

                                @chudak said in "Tailscale is not online" problem:

                                I thought you were looking for a better version of the script.
                                Were you?

                                I updated it, check above. Replace headquarters for the node's name.

                                @chudak said in "Tailscale is not online" problem:

                                Did you see the Christian McDonald said it’s not a bug?
                                Apparently the current widget reports only about if the TS process running, no wonder it’s not useful

                                I hope they include this in the next pfSense upgrade.

                                dead on arrival, nowhere to be found.

                                chudakC cmcdonaldC 2 Replies Last reply Reply Quote 1
                                • chudakC
                                  chudak @mcury
                                  last edited by

                                  @mcury

                                  The scripts worked, thx!

                                  --timeout option seems to be broken. Did you get it to work?

                                  M 1 Reply Last reply Reply Quote 0
                                  • cmcdonaldC
                                    cmcdonald Netgate Developer @mcury
                                    last edited by cmcdonald

                                    @mcury said in "Tailscale is not online" problem:

                                    @chudak said in "Tailscale is not online" problem:

                                    I thought you were looking for a better version of the script.
                                    Were you?

                                    I updated it, check above. Replace headquarters for the node's name.

                                    @chudak said in "Tailscale is not online" problem:

                                    Did you see the Christian McDonald said it’s not a bug?
                                    Apparently the current widget reports only about if the TS process running, no wonder it’s not useful

                                    I hope they include this in the next pfSense upgrade.

                                    Maybe for the release after 24.03 I'll do a proper Tailscale widget. As I said in the Redmine, service status in pfSense can only report service running or not running. There are two Tailscale binaries, tailscale and tailscaled. tailscaled is the service and tailscale is the front end. By design tailscaled has to be running to receive commands from tailscale, even before it's authenticated and connected.

                                    Need help fast? https://www.netgate.com/support

                                    chudakC 1 Reply Last reply Reply Quote 1
                                    • chudakC
                                      chudak @cmcdonald
                                      last edited by

                                      @cmcdonald

                                      I hope they include this in the next pfSense upgrade.

                                      Maybe for the release after 24.03 I'll do a proper Tailscale widget. As I said in the Redmine, service status in pfSense can only report service running or not running. There are two Tailscale binaries, tailscale and tailscaled. tailscaled is the service and tailscale is the front end. By design tailscaled has to be running to receive commands from tailscale, even before it's authenticated and connected.

                                      Pls do!
                                      This seems like a simple UI bug but in fact it’s very misleading.
                                      I suspect that start/stop from the current widget also non functional

                                      TIA

                                      1 Reply Last reply Reply Quote 0
                                      • M
                                        mcury @chudak
                                        last edited by

                                        @chudak said in "Tailscale is not online" problem:

                                        --timeout option seems to be broken. Did you get it to work?

                                        The default is fine, 5s.
                                        The "Tailscale is not online" issue happens pretty fast, so there is no need for the timeout option as I see it..

                                        dead on arrival, nowhere to be found.

                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          mathwilp1011
                                          last edited by mathwilp1011

                                          Hi Guys,

                                          For anyone interested: here is the script that I used that is working 100%.

                                          The --timeout 2 is not a flag within the tailscale CLI commands.

                                          SUBCOMMANDS for Tailscale
                                          up Connect to Tailscale, logging in if needed
                                          down Disconnect from Tailscale
                                          set Change specified preferences
                                          login Log in to a Tailscale account
                                          logout Disconnect from Tailscale and expire current node key
                                          switch Switches to a different Tailscale account
                                          configure [ALPHA] Configure the host to enable more Tailscale features
                                          netcheck Print an analysis of local network conditions
                                          ip Show Tailscale IP addresses
                                          status Show state of tailscaled and its connections
                                          ping Ping a host at the Tailscale layer, see how it routed
                                          nc Connect to a port on a host, connected to stdin/stdout
                                          ssh SSH to a Tailscale machine
                                          funnel Serve content and local servers on the internet
                                          serve Serve content and local servers on your tailnet
                                          version Print Tailscale version
                                          web Run a web server for controlling Tailscale
                                          file Send or receive files
                                          bugreport Print a shareable identifier to help diagnose issues
                                          cert Get TLS certs
                                          lock Manage tailnet lock
                                          licenses Get open source license information
                                          exit-node
                                          update [BETA] Update Tailscale to the latest/different version
                                          whois Show the machine and user associated with a Tailscale IP (v4 or v6)

                                          Anyone has comments, please let leave them.

                                          Note: you must make it executable with chmod +x and I just modified the above script to make it work for my use case. The tailscale node keeps on falling off (exit node unavailable) after either a reboot or it fails after a few days ofd being online. Added error checking display message.

                                          @cmcdonald, this is still occurring in the 24.03 BETA (latest revision) as you are aware.

                                          ============
                                          Script:

                                          #!/bin/sh

                                          ALLDEST="tailscaleexternalNODE"

                                          COUNT=1
                                          while [ $COUNT -le 2 ]
                                          do
                                          for DEST in $ALLDEST
                                          do
                                          tailscale ping --c 1 $DEST >/dev/null 2>/dev/null
                                          if [ $? -eq 0 ]
                                          then
                                          echo "Tailscale is up"
                                          exit 0
                                          fi
                                          done
                                          if [ $COUNT -le 1 ]
                                          then
                                          echo "Tailscale down"
                                          /usr/local/sbin/pfSsh.php playback svc stop tailscale
                                          sleep 2
                                          /usr/local/sbin/pfSsh.php playback svc start tailscale
                                          sleep 10
                                          echo "Tailscale is up"
                                          exit 1
                                          fi
                                          COUNT=expr $COUNT + 1
                                          done

                                          chudakC 1 Reply Last reply Reply Quote 0
                                          • chudakC
                                            chudak @mathwilp1011
                                            last edited by

                                            @mathwilp1011

                                            Today TS is again shows Tailscale is not online. Refresh or check the Tailscale status page.

                                            The scrip says tailscale has been started.

                                            But in fact TS is down :(

                                            WTH

                                            M 1 Reply Last reply Reply Quote 0
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