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    "Tailscale is not online" problem

    Scheduled Pinned Locked Moved Tailscale
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    • chudakC
      chudak @mcury
      last edited by

      @mcury said in "Tailscale is not online" problem:

      For those interested, I got a script here in the forum and changed it a little bit to work with tailscale and to check the connectivity every two minutes. It restarts the service if the ping fails.

      #!/bin/sh
      
      ALLDEST="192.168.10.1"
      
      COUNT=1
      while [ $COUNT -le 2 ]
      do
      
              for DEST in $ALLDEST
              do
                      tailscale ping --c1 --timeout 2 $DEST >/dev/null 2>/dev/null
                      if [ $? -eq 0 ]
                      then
                              exit 0
                      fi
              done
      
              if [ $COUNT -le 1 ]
              then
                      #/usr/local/sbin/pfSsh.php playback svc restart tailscale
                      /usr/local/sbin/pfSsh.php playback svc stop tailscale
                      sleep 5
                      /usr/local/sbin/pfSsh.php playback svc start tailscale
                      sleep 10
                      exit 1
              fi
      
              COUNT=`expr $COUNT + 1`
      done
      

      Then, chmod +x this script, install cron package and create a routine to run every 5 minutes, or 2 minutes, you choose.

      If you improve this script somehow, please post the changes.

      Is ALLDEST="192.168.10.1" your TS IP?

      M 1 Reply Last reply Reply Quote 0
      • M
        mcury Rebel Alliance @chudak
        last edited by

        @chudak said in "Tailscale is not online" problem:

        Is ALLDEST="192.168.10.1" your TS IP?

        This is the remote site LAN IP address (other pfsense).
        This network is advertised through tailscale.

        You can use any ip address that tailscale is expected to ping when it is online.

        dead on arrival, nowhere to be found.

        chudakC 1 Reply Last reply Reply Quote 0
        • chudakC
          chudak @mcury
          last edited by

          @mcury said in "Tailscale is not online" problem:

          @chudak said in "Tailscale is not online" problem:

          Is ALLDEST="192.168.10.1" your TS IP?

          This is the remote site LAN IP address (other pfsense).
          This network is advertised through tailscale.

          You can use any ip address that tailscale is expected to ping when it is online.

          It restarted TS for me all the time regardless of the condition

          ./restart_tailscale
          Attempting to issue stop to tailscale service...

          tailscale has been stopped.
          Attempting to issue start to tailscale service...

          tailscale has been started.

          M 1 Reply Last reply Reply Quote 0
          • M
            mcury Rebel Alliance @chudak
            last edited by

            @chudak What is the output of the command: tailscale ping IP that you are trying to ping ?

            dead on arrival, nowhere to be found.

            chudakC 1 Reply Last reply Reply Quote 0
            • chudakC
              chudak @mcury
              last edited by

              @mcury said in "Tailscale is not online" problem:

              @chudak What is the output of the command: tailscale ping IP that you are trying to ping ?

              I think you are missing a value for "--c "

              But the line tailscale ping --c 3 --timeout 2 XYZ still does not work for me :(

              M 1 Reply Last reply Reply Quote 0
              • M
                mcury Rebel Alliance @chudak
                last edited by mcury

                @chudak said in "Tailscale is not online" problem:

                I think you are missing a value for "--c "

                But the line tailscale ping --c 3 --timeout 2 XYZ still does not work for me :(

                hmm, I think I may have provided the previous script, the one I was testing before deployment, let me search for the fixed one.

                Edit: https://tailscale.com/kb/1080/cli#ping

                You can ping a 100.x.x.x address or the node's name directly.
                Also, if I remember correctly, try --c1(without space),

                Edit2: script is updated in the previous post.

                dead on arrival, nowhere to be found.

                1 Reply Last reply Reply Quote 0
                • chudakC
                  chudak @chudak
                  last edited by

                  @chudak

                  UI but tracker in case someone wants to add comments
                  https://redmine.pfsense.org/issues/15319

                  M 1 Reply Last reply Reply Quote 1
                  • M
                    mcury Rebel Alliance @chudak
                    last edited by

                    @chudak said in "Tailscale is not online" problem:

                    UI but tracker in case someone wants to add comments

                    nice, good job for reporting that.

                    Did you manage to use the script ?

                    dead on arrival, nowhere to be found.

                    chudakC 1 Reply Last reply Reply Quote 0
                    • chudakC
                      chudak @mcury
                      last edited by

                      @mcury said in "Tailscale is not online" problem:

                      @chudak said in "Tailscale is not online" problem:

                      UI but tracker in case someone wants to add comments

                      nice, good job for reporting that.

                      Did you manage to use the script ?

                      I thought you were looking for a better version of the script.
                      Were you?

                      Did you see the Christian McDonald said it’s not a bug?
                      Apparently the current widget reports only about if the TS process running, no wonder it’s not useful

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mcury Rebel Alliance @chudak
                        last edited by mcury

                        @chudak said in "Tailscale is not online" problem:

                        I thought you were looking for a better version of the script.
                        Were you?

                        I updated it, check above. Replace headquarters for the node's name.

                        @chudak said in "Tailscale is not online" problem:

                        Did you see the Christian McDonald said it’s not a bug?
                        Apparently the current widget reports only about if the TS process running, no wonder it’s not useful

                        I hope they include this in the next pfSense upgrade.

                        dead on arrival, nowhere to be found.

                        chudakC cmcdonaldC 2 Replies Last reply Reply Quote 1
                        • chudakC
                          chudak @mcury
                          last edited by

                          @mcury

                          The scripts worked, thx!

                          --timeout option seems to be broken. Did you get it to work?

                          M 1 Reply Last reply Reply Quote 0
                          • cmcdonaldC
                            cmcdonald Netgate Developer @mcury
                            last edited by cmcdonald

                            @mcury said in "Tailscale is not online" problem:

                            @chudak said in "Tailscale is not online" problem:

                            I thought you were looking for a better version of the script.
                            Were you?

                            I updated it, check above. Replace headquarters for the node's name.

                            @chudak said in "Tailscale is not online" problem:

                            Did you see the Christian McDonald said it’s not a bug?
                            Apparently the current widget reports only about if the TS process running, no wonder it’s not useful

                            I hope they include this in the next pfSense upgrade.

                            Maybe for the release after 24.03 I'll do a proper Tailscale widget. As I said in the Redmine, service status in pfSense can only report service running or not running. There are two Tailscale binaries, tailscale and tailscaled. tailscaled is the service and tailscale is the front end. By design tailscaled has to be running to receive commands from tailscale, even before it's authenticated and connected.

                            Need help fast? https://www.netgate.com/support

                            chudakC 1 Reply Last reply Reply Quote 1
                            • chudakC
                              chudak @cmcdonald
                              last edited by

                              @cmcdonald

                              I hope they include this in the next pfSense upgrade.

                              Maybe for the release after 24.03 I'll do a proper Tailscale widget. As I said in the Redmine, service status in pfSense can only report service running or not running. There are two Tailscale binaries, tailscale and tailscaled. tailscaled is the service and tailscale is the front end. By design tailscaled has to be running to receive commands from tailscale, even before it's authenticated and connected.

                              Pls do!
                              This seems like a simple UI bug but in fact it’s very misleading.
                              I suspect that start/stop from the current widget also non functional

                              TIA

                              1 Reply Last reply Reply Quote 0
                              • M
                                mcury Rebel Alliance @chudak
                                last edited by

                                @chudak said in "Tailscale is not online" problem:

                                --timeout option seems to be broken. Did you get it to work?

                                The default is fine, 5s.
                                The "Tailscale is not online" issue happens pretty fast, so there is no need for the timeout option as I see it..

                                dead on arrival, nowhere to be found.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  mathwilp1011
                                  last edited by mathwilp1011

                                  Hi Guys,

                                  For anyone interested: here is the script that I used that is working 100%.

                                  The --timeout 2 is not a flag within the tailscale CLI commands.

                                  SUBCOMMANDS for Tailscale
                                  up Connect to Tailscale, logging in if needed
                                  down Disconnect from Tailscale
                                  set Change specified preferences
                                  login Log in to a Tailscale account
                                  logout Disconnect from Tailscale and expire current node key
                                  switch Switches to a different Tailscale account
                                  configure [ALPHA] Configure the host to enable more Tailscale features
                                  netcheck Print an analysis of local network conditions
                                  ip Show Tailscale IP addresses
                                  status Show state of tailscaled and its connections
                                  ping Ping a host at the Tailscale layer, see how it routed
                                  nc Connect to a port on a host, connected to stdin/stdout
                                  ssh SSH to a Tailscale machine
                                  funnel Serve content and local servers on the internet
                                  serve Serve content and local servers on your tailnet
                                  version Print Tailscale version
                                  web Run a web server for controlling Tailscale
                                  file Send or receive files
                                  bugreport Print a shareable identifier to help diagnose issues
                                  cert Get TLS certs
                                  lock Manage tailnet lock
                                  licenses Get open source license information
                                  exit-node
                                  update [BETA] Update Tailscale to the latest/different version
                                  whois Show the machine and user associated with a Tailscale IP (v4 or v6)

                                  Anyone has comments, please let leave them.

                                  Note: you must make it executable with chmod +x and I just modified the above script to make it work for my use case. The tailscale node keeps on falling off (exit node unavailable) after either a reboot or it fails after a few days ofd being online. Added error checking display message.

                                  @cmcdonald, this is still occurring in the 24.03 BETA (latest revision) as you are aware.

                                  ============
                                  Script:

                                  #!/bin/sh

                                  ALLDEST="tailscaleexternalNODE"

                                  COUNT=1
                                  while [ $COUNT -le 2 ]
                                  do
                                  for DEST in $ALLDEST
                                  do
                                  tailscale ping --c 1 $DEST >/dev/null 2>/dev/null
                                  if [ $? -eq 0 ]
                                  then
                                  echo "Tailscale is up"
                                  exit 0
                                  fi
                                  done
                                  if [ $COUNT -le 1 ]
                                  then
                                  echo "Tailscale down"
                                  /usr/local/sbin/pfSsh.php playback svc stop tailscale
                                  sleep 2
                                  /usr/local/sbin/pfSsh.php playback svc start tailscale
                                  sleep 10
                                  echo "Tailscale is up"
                                  exit 1
                                  fi
                                  COUNT=expr $COUNT + 1
                                  done

                                  chudakC 1 Reply Last reply Reply Quote 0
                                  • chudakC
                                    chudak @mathwilp1011
                                    last edited by

                                    @mathwilp1011

                                    Today TS is again shows Tailscale is not online. Refresh or check the Tailscale status page.

                                    The scrip says tailscale has been started.

                                    But in fact TS is down :(

                                    WTH

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      mcury Rebel Alliance @chudak
                                      last edited by

                                      @chudak 4 months later, I think this time frame tell us something.
                                      Problem should be with tailscale itself, or the other node..

                                      dead on arrival, nowhere to be found.

                                      chudakC 1 Reply Last reply Reply Quote 0
                                      • chudakC
                                        chudak @mcury
                                        last edited by

                                        @mcury said in "Tailscale is not online" problem:

                                        @chudak 4 months later, I think this time frame tell us something.
                                        Problem should be with tailscale itself, or the other node..

                                        Frankly, there is nothing to update and I still did not get to the bottom of it.

                                        TS sometimes is up and running and very stable for long periods. And then it gets flaky and can't connect.

                                        I do run "restart_tailscale" script in crontab, so I assume it makes it start.

                                        But in general, I am puzzled ...

                                        Any clues?

                                        M 1 Reply Last reply Reply Quote 0
                                        • M
                                          mcury Rebel Alliance @chudak
                                          last edited by mcury

                                          @chudak said in "Tailscale is not online" problem:

                                          But in general, I am puzzled ...

                                          Any clues?

                                          Any logs when the problem starts ?
                                          What happens when you try to ping the other node ?
                                          What status it shows in the GUI ?

                                          I have been using that script with the following scenario, which works fine:

                                          I have a customer that runs multi WAN in their headquarters.
                                          One of this links is a CGNAT and other is not.

                                          The branch office connects directly to the primary non CGNAT link (I have opened a port in the firewall for that connection).
                                          If a link failover happens in the headquarters, sometimes it loses connections to the TS network and that's when the script "fixes" the problem by forcing the headquarter firewall to restart the service but now using the CGNAT link, thus connecting through the TS node and not a directly connection anymore.

                                          The reverse is also true, I mean, when the primary link which is not CGNAT comes back online.

                                          dead on arrival, nowhere to be found.

                                          chudakC 1 Reply Last reply Reply Quote 0
                                          • chudakC
                                            chudak @mcury
                                            last edited by

                                            @mcury

                                            I don't know exactly where to look :(

                                            On a high level, only what I see is TS service is green (which is confusing but that's in a different thread and unrelated) and TS connection status is down.

                                            My use case is:

                                            pfS runs TS
                                            iPad runs TS
                                            iPhone runs TS
                                            Windows 11 VM runs TS

                                            So when psF is down, others actually work fine.
                                            I even noticed that routes get resolved.

                                            M 1 Reply Last reply Reply Quote 0
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