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    PPPoE WAN does not restart correctly after reconfiguring interfaces.

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Hmm, do those IPv6 link both work initially? There have been problems with dual PPPoE link carrying IPv6 in the past: https://redmine.pfsense.org/issues/13939

      There is only a problem when it resets?

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      • P
        pFence @stephenw10
        last edited by

        @stephenw10 said in PPPoE WAN does not restart correctly after reconfiguring interfaces.:

        Hmm, do those IPv6 link both work initially? There have been problems with dual PPPoE link carrying IPv6 in the past: https://redmine.pfsense.org/issues/13939

        That is not the issue here. My configuration is

        • WAN1: PPPoE and DHCP6
        • WAN2: DHCP and DHCP6

        When I remove one of the DHCP6 configurations and reload, the PPPoE on WAN1 immediately activates. If I keep both and reload, even after hours PPPoE on WAN1 remains dead.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Ah I see. Does restarting the DHCP WAN also trigger it?

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          • P
            pFence
            last edited by

            I do not know the syntax to send a reload command just for interface WAN2.

            /usr/local/sbin/pfSctl -c 'interface reload wan2'

            does not work.

            Using the GUI though, when I enable interface WAN2 with a DHCP6 configuration where it didn't have one before, that does not kill PPPoE on interface WAN1. But I am not sure whether that is equivalent to an 'interface reload' command.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              You'd have to use the internal interface name there so possibly:
              /usr/local/sbin/pfSctl -c 'interface reload opt1'

              Check the config or console menu to see those like:

               WAN (wan)   -> ix3  -> v4/DHCP4: 172.21.16.23/24
 LAN (lan)   -> igc0 -> v4: 192.168.23.1/24
 WAN2 (opt1) -> ix2  -> 
 WAN3 (opt2) -> ix0  -> 
 WAN4 (opt3) -> ix1  -> 
 LAN2 (opt4) -> igc1 ->
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              • P
                pFence
                last edited by

                It is indeed opt1. And no, issuing

                /usr/local/sbin/pfSctl -c 'interface reload opt1'

                does not break PPPoE on interface WAN1. Only

                /usr/local/sbin/pfSctl -c 'interface reload wan'

                does.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  We're probably going to need to see some logs.

                  How do you have the periodic reset configured?

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                  • P
                    pFence
                    last edited by

                    It is configured as "Custom" periodic reset within the PPPoE configuration of interface WAN1.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      OK, that should work.

                      If the second WAN is disabled does the dhcpv6 on WAN reconnect correctly?

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                      • P
                        pFence
                        last edited by pFence

                        Yes, both PPPoE (IPv4) and DHCP6 connect correctly.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok I thing we're going to need to see some logs of the reconnection to see what's happening there.

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                          • P
                            pFence
                            last edited by

                            Here's the PPP log when it failed.
                            PPPoE failing.txt

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              That reads like there was other stuff happening before that log except starts?

                              When was the reset?

                              What does the system log show over that period?

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                              • P
                                pFence
                                last edited by pFence

                                The reset is at 5:55. Here is the system log starting at 4:00:
                                log.txt

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, so it appears that something prevents the old mpd process closing for an excessively long time!

                                  It doesn't actually close out until here:

                                  Apr 17 05:57:30 gate1 check_reload_status[457]: updating dyndns opt8
Apr 17 05:57:30 gate1 check_reload_status[457]: Rewriting resolv.conf
Apr 17 05:57:30 gate1 ppp[47767]: [wan] IFACE: Down event

                                  By which time the new mpd5 has given up.

                                  Unclear why that would delay it. Or why a second dhcpv6 instance would make any difference.

                                  With the other WAN disabled for v6 does the mpd process finish without that min wait?

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                                  • K
                                    Konstanti @pFence
                                    last edited by

                                    hi
                                    , the main problem I see is that when a new mpd process is started, the previously started processes are checked (whether the file /var/run/pppoe_wan.pid exists) if the file exists, a command is sent to terminate the process.

                                    Apr 17 05:55:01 gate1 ppp[90881]: process 90881 started, version 5.9
                                    Apr 17 05:55:01 gate1 ppp[90881]: waiting for process 47767 to die...

                                    Then, within 30 seconds (30 attempts), the closing of the previous mpd process is checked again. If this does not happen, then the program terminates (your case)

                                    Apr 17 05:55:31 gate1 ppp[90881]: waiting for process 47767 to die...
                                    Apr 17 05:55:32 gate1 ppp[90881]: can't lock /var/run/pppoe_wan.pid after 30 attempts

                                    . In your case, the previous process, for some unknown reason, was completed not within 30 seconds, but after 2 minutes and 30 seconds .

                                    Apr 17 05:57:32 gate1 ppp[47767]: process 47767 terminated

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                                    • w0wW
                                      w0w
                                      last edited by w0w

                                      BTW on the latest 24.03 RC builds I can't replicate this by issuing /usr/local/sbin/pfSctl -c 'interface reload wan' as before.

                                      EDIT:

                                      Got something, after switching to secondary firewall

                                      2024-04-20 13:19:36.596539+03:00 	ppp 	98029 	process 98029 terminated
2024-04-20 13:19:36.595640+03:00 	ppp 	98029 	[wan_link0] Link: Shutdown
2024-04-20 13:19:36.498909+03:00 	ppp 	98029 	[wan] Bundle: Shutdown
2024-04-20 13:19:35.807384+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:34.804613+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:34.496426+03:00 	ppp 	98029 	[wan_link0] LCP: state change Closed --> Initial
2024-04-20 13:19:34.496379+03:00 	ppp 	98029 	[wan_link0] LCP: Down event
2024-04-20 13:19:34.496330+03:00 	ppp 	98029 	[wan_link0] LCP: Close event
2024-04-20 13:19:34.496281+03:00 	ppp 	98029 	[wan_link0] Link: giving up after 0 reconnection attempts
2024-04-20 13:19:34.496227+03:00 	ppp 	98029 	[wan_link0] Link: DOWN event
2024-04-20 13:19:34.495982+03:00 	ppp 	98029 	[wan_link0] LCP: LayerFinish
2024-04-20 13:19:34.495923+03:00 	ppp 	98029 	[wan_link0] LCP: state change Closing --> Closed
2024-04-20 13:19:34.495866+03:00 	ppp 	98029 	[wan_link0] LCP: rec'd Terminate Ack #3 (Closing)
2024-04-20 13:19:34.495045+03:00 	ppp 	98029 	[wan_link0] LCP: LayerDown
2024-04-20 13:19:34.494921+03:00 	ppp 	98029 	[wan_link0] LCP: SendTerminateReq #3
2024-04-20 13:19:34.494857+03:00 	ppp 	98029 	[wan] IPCP: state change Closed --> Initial
2024-04-20 13:19:34.494806+03:00 	ppp 	98029 	[wan] IPCP: Down event
2024-04-20 13:19:34.494749+03:00 	ppp 	98029 	[wan] IPCP: Close event
2024-04-20 13:19:34.494668+03:00 	ppp 	98029 	[wan] Bundle: Status update: up 0 links, total bandwidth 9600 bps
2024-04-20 13:19:34.494075+03:00 	ppp 	98029 	[wan_link0] Link: Leave bundle "wan"
2024-04-20 13:19:34.494024+03:00 	ppp 	98029 	[wan_link0] LCP: state change Opened --> Closing
2024-04-20 13:19:34.493975+03:00 	ppp 	98029 	[wan_link0] LCP: Close event
2024-04-20 13:19:34.493916+03:00 	ppp 	98029 	[wan_link0] Link: CLOSE event
2024-04-20 13:19:34.493714+03:00 	ppp 	98029 	[wan] IPCP: rec'd Terminate Ack #5 (Closed)
2024-04-20 13:19:34.493498+03:00 	ppp 	98029 	[wan] Bundle: closing link "wan_link0"...
2024-04-20 13:19:34.493448+03:00 	ppp 	98029 	[wan] Bundle: No NCPs left. Closing links...
2024-04-20 13:19:34.493399+03:00 	ppp 	98029 	[wan] IPCP: LayerFinish
2024-04-20 13:19:34.493340+03:00 	ppp 	98029 	[wan] IPCP: state change Closing --> Closed
2024-04-20 13:19:34.493281+03:00 	ppp 	98029 	[wan] IPCP: rec'd Terminate Ack #4 (Closing)
2024-04-20 13:19:34.492968+03:00 	ppp 	98029 	[wan] IPCP: SendTerminateReq #5
2024-04-20 13:19:34.492804+03:00 	ppp 	98029 	[wan] IFACE: Set description "WAN"
2024-04-20 13:19:34.492667+03:00 	ppp 	98029 	[wan] IFACE: Rename interface pppoe0 to pppoe0
2024-04-20 13:19:34.492452+03:00 	ppp 	98029 	[wan] IFACE: Down event
2024-04-20 13:19:34.492224+03:00 	ppp 	98029 	[wan] IFACE: Removing IPv4 address from pppoe0 failed(IGNORING for now. This should be only for PPPoE friendly!): Can't assign requested address
2024-04-20 13:19:33.789243+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:32.747960+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:31.746052+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:30.744279+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:29.742824+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:29.740665+03:00 	ppp 	92838 	process 92838 started, version 5.9
2024-04-20 13:19:29.742544+03:00 	ppp 	98029 	[wan] IPCP: LayerDown
2024-04-20 13:19:29.742278+03:00 	ppp 	98029 	[wan] IPCP: SendTerminateReq #4
2024-04-20 13:19:29.742176+03:00 	ppp 	98029 	[wan] IPCP: state change Opened --> Closing
2024-04-20 13:19:29.742077+03:00 	ppp 	98029 	[wan] IPCP: Close event
2024-04-20 13:19:29.741967+03:00 	ppp 	98029 	[wan] IFACE: Close event
2024-04-20 13:19:29.741737+03:00 	ppp 	98029 	caught fatal signal TERM
2024-04-20 13:19:29.738833+03:00 	ppp 	92838 	Multi-link PPP daemon for FreeBSD

                                      It does appear different. It seems to be connected to the 'Multilink extensions over single link' option. I can't replicate the issue after unchecking this option and issuing

                                      /usr/local/sbin/pfSctl -c 'interface reload wan'

                                      However, when it's checked, it consistently fails to reconnect. It doesn't seem to be a direct bug, but there's definitely something wrong when the multilink configuration is applied. The primary firewall has this option unchecked.

                                      But I remember I have had exactly the same behaviour as posted here https://forum.netgate.com/post/1163644 can't find now when it's changed

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Huh, that's interesting. That's not set by default, was there some reason you enabled it?

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                                        • w0wW
                                          w0w @stephenw10
                                          last edited by

                                          @stephenw10
                                          At some point, I was testing the capabilities of the provider and forgot to disable this option. However, it was definitely not related to the initially discussed issue, which is why I brought up this topic.

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                                          • P
                                            pFence @stephenw10
                                            last edited by

                                            @stephenw10 said in PPPoE WAN does not restart correctly after reconfiguring interfaces.:

                                            With the other WAN disabled for v6 does the mpd process finish without that min wait?

                                            Seems so. See attached log file:
                                            PPPoE not failing.txt

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