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    PPPoE WAN does not restart correctly after reconfiguring interfaces.

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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      We're probably going to need to see some logs.

      How do you have the periodic reset configured?

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      • P
        pFence
        last edited by

        It is configured as "Custom" periodic reset within the PPPoE configuration of interface WAN1.

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          OK, that should work.

          If the second WAN is disabled does the dhcpv6 on WAN reconnect correctly?

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          • P
            pFence
            last edited by pFence

            Yes, both PPPoE (IPv4) and DHCP6 connect correctly.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ok I thing we're going to need to see some logs of the reconnection to see what's happening there.

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              • P
                pFence
                last edited by

                Here's the PPP log when it failed.
                PPPoE failing.txt

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  That reads like there was other stuff happening before that log except starts?

                  When was the reset?

                  What does the system log show over that period?

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                  • P
                    pFence
                    last edited by pFence

                    The reset is at 5:55. Here is the system log starting at 4:00:
                    log.txt

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, so it appears that something prevents the old mpd process closing for an excessively long time!

                      It doesn't actually close out until here:

                      Apr 17 05:57:30 gate1 check_reload_status[457]: updating dyndns opt8
Apr 17 05:57:30 gate1 check_reload_status[457]: Rewriting resolv.conf
Apr 17 05:57:30 gate1 ppp[47767]: [wan] IFACE: Down event

                      By which time the new mpd5 has given up.

                      Unclear why that would delay it. Or why a second dhcpv6 instance would make any difference.

                      With the other WAN disabled for v6 does the mpd process finish without that min wait?

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                      • K
                        Konstanti @pFence
                        last edited by

                        hi
                        , the main problem I see is that when a new mpd process is started, the previously started processes are checked (whether the file /var/run/pppoe_wan.pid exists) if the file exists, a command is sent to terminate the process.

                        Apr 17 05:55:01 gate1 ppp[90881]: process 90881 started, version 5.9
                        Apr 17 05:55:01 gate1 ppp[90881]: waiting for process 47767 to die...

                        Then, within 30 seconds (30 attempts), the closing of the previous mpd process is checked again. If this does not happen, then the program terminates (your case)

                        Apr 17 05:55:31 gate1 ppp[90881]: waiting for process 47767 to die...
                        Apr 17 05:55:32 gate1 ppp[90881]: can't lock /var/run/pppoe_wan.pid after 30 attempts

                        . In your case, the previous process, for some unknown reason, was completed not within 30 seconds, but after 2 minutes and 30 seconds .

                        Apr 17 05:57:32 gate1 ppp[47767]: process 47767 terminated

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                        • w0wW
                          w0w
                          last edited by w0w

                          BTW on the latest 24.03 RC builds I can't replicate this by issuing /usr/local/sbin/pfSctl -c 'interface reload wan' as before.

                          EDIT:

                          Got something, after switching to secondary firewall

                          2024-04-20 13:19:36.596539+03:00 	ppp 	98029 	process 98029 terminated
2024-04-20 13:19:36.595640+03:00 	ppp 	98029 	[wan_link0] Link: Shutdown
2024-04-20 13:19:36.498909+03:00 	ppp 	98029 	[wan] Bundle: Shutdown
2024-04-20 13:19:35.807384+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:34.804613+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:34.496426+03:00 	ppp 	98029 	[wan_link0] LCP: state change Closed --> Initial
2024-04-20 13:19:34.496379+03:00 	ppp 	98029 	[wan_link0] LCP: Down event
2024-04-20 13:19:34.496330+03:00 	ppp 	98029 	[wan_link0] LCP: Close event
2024-04-20 13:19:34.496281+03:00 	ppp 	98029 	[wan_link0] Link: giving up after 0 reconnection attempts
2024-04-20 13:19:34.496227+03:00 	ppp 	98029 	[wan_link0] Link: DOWN event
2024-04-20 13:19:34.495982+03:00 	ppp 	98029 	[wan_link0] LCP: LayerFinish
2024-04-20 13:19:34.495923+03:00 	ppp 	98029 	[wan_link0] LCP: state change Closing --> Closed
2024-04-20 13:19:34.495866+03:00 	ppp 	98029 	[wan_link0] LCP: rec'd Terminate Ack #3 (Closing)
2024-04-20 13:19:34.495045+03:00 	ppp 	98029 	[wan_link0] LCP: LayerDown
2024-04-20 13:19:34.494921+03:00 	ppp 	98029 	[wan_link0] LCP: SendTerminateReq #3
2024-04-20 13:19:34.494857+03:00 	ppp 	98029 	[wan] IPCP: state change Closed --> Initial
2024-04-20 13:19:34.494806+03:00 	ppp 	98029 	[wan] IPCP: Down event
2024-04-20 13:19:34.494749+03:00 	ppp 	98029 	[wan] IPCP: Close event
2024-04-20 13:19:34.494668+03:00 	ppp 	98029 	[wan] Bundle: Status update: up 0 links, total bandwidth 9600 bps
2024-04-20 13:19:34.494075+03:00 	ppp 	98029 	[wan_link0] Link: Leave bundle "wan"
2024-04-20 13:19:34.494024+03:00 	ppp 	98029 	[wan_link0] LCP: state change Opened --> Closing
2024-04-20 13:19:34.493975+03:00 	ppp 	98029 	[wan_link0] LCP: Close event
2024-04-20 13:19:34.493916+03:00 	ppp 	98029 	[wan_link0] Link: CLOSE event
2024-04-20 13:19:34.493714+03:00 	ppp 	98029 	[wan] IPCP: rec'd Terminate Ack #5 (Closed)
2024-04-20 13:19:34.493498+03:00 	ppp 	98029 	[wan] Bundle: closing link "wan_link0"...
2024-04-20 13:19:34.493448+03:00 	ppp 	98029 	[wan] Bundle: No NCPs left. Closing links...
2024-04-20 13:19:34.493399+03:00 	ppp 	98029 	[wan] IPCP: LayerFinish
2024-04-20 13:19:34.493340+03:00 	ppp 	98029 	[wan] IPCP: state change Closing --> Closed
2024-04-20 13:19:34.493281+03:00 	ppp 	98029 	[wan] IPCP: rec'd Terminate Ack #4 (Closing)
2024-04-20 13:19:34.492968+03:00 	ppp 	98029 	[wan] IPCP: SendTerminateReq #5
2024-04-20 13:19:34.492804+03:00 	ppp 	98029 	[wan] IFACE: Set description "WAN"
2024-04-20 13:19:34.492667+03:00 	ppp 	98029 	[wan] IFACE: Rename interface pppoe0 to pppoe0
2024-04-20 13:19:34.492452+03:00 	ppp 	98029 	[wan] IFACE: Down event
2024-04-20 13:19:34.492224+03:00 	ppp 	98029 	[wan] IFACE: Removing IPv4 address from pppoe0 failed(IGNORING for now. This should be only for PPPoE friendly!): Can't assign requested address
2024-04-20 13:19:33.789243+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:32.747960+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:31.746052+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:30.744279+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:29.742824+03:00 	ppp 	92838 	waiting for process 98029 to die...
2024-04-20 13:19:29.740665+03:00 	ppp 	92838 	process 92838 started, version 5.9
2024-04-20 13:19:29.742544+03:00 	ppp 	98029 	[wan] IPCP: LayerDown
2024-04-20 13:19:29.742278+03:00 	ppp 	98029 	[wan] IPCP: SendTerminateReq #4
2024-04-20 13:19:29.742176+03:00 	ppp 	98029 	[wan] IPCP: state change Opened --> Closing
2024-04-20 13:19:29.742077+03:00 	ppp 	98029 	[wan] IPCP: Close event
2024-04-20 13:19:29.741967+03:00 	ppp 	98029 	[wan] IFACE: Close event
2024-04-20 13:19:29.741737+03:00 	ppp 	98029 	caught fatal signal TERM
2024-04-20 13:19:29.738833+03:00 	ppp 	92838 	Multi-link PPP daemon for FreeBSD

                          It does appear different. It seems to be connected to the 'Multilink extensions over single link' option. I can't replicate the issue after unchecking this option and issuing

                          /usr/local/sbin/pfSctl -c 'interface reload wan'

                          However, when it's checked, it consistently fails to reconnect. It doesn't seem to be a direct bug, but there's definitely something wrong when the multilink configuration is applied. The primary firewall has this option unchecked.

                          But I remember I have had exactly the same behaviour as posted here https://forum.netgate.com/post/1163644 can't find now when it's changed

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Huh, that's interesting. That's not set by default, was there some reason you enabled it?

                            w0wW 1 Reply Last reply Reply Quote 0
                            • w0wW
                              w0w @stephenw10
                              last edited by

                              @stephenw10
                              At some point, I was testing the capabilities of the provider and forgot to disable this option. However, it was definitely not related to the initially discussed issue, which is why I brought up this topic.

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                              • P
                                pFence @stephenw10
                                last edited by

                                @stephenw10 said in PPPoE WAN does not restart correctly after reconfiguring interfaces.:

                                With the other WAN disabled for v6 does the mpd process finish without that min wait?

                                Seems so. See attached log file:
                                PPPoE not failing.txt

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, yeah 2.5s vs 2.5mins! Interestng.

                                  Can I assume you don't have Multilink extensions enabled?

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                                  • P
                                    pFence
                                    last edited by

                                    "Multilink extensions over single link" is not enabled.

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                                    • P
                                      pFence
                                      last edited by pFence

                                      It seems that after upgrading to version 24.03 the PPPoE fails only exactly after every other periodic reset or manual interface reload while there is a DHCP6 configuration on the other WAN interface. This leads to the question whether the issue is related to one of the files changed for that upgrade. I am puzzled.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, interesting. Unexpected!

                                        How does the logging differ between the two resets?

                                        RobbieTTR 1 Reply Last reply Reply Quote 0
                                        • RobbieTTR
                                          RobbieTT @stephenw10
                                          last edited by

                                          @stephenw10

                                          Hi Steve, I didn't particularly want to add additional noise to this thread but I also have the occasional hiccup when taking the PPPoE WAN down and back up again.

                                          Since the changes in 24.03 these are of a lower order of magnitude than previously they do still happen. Whilst I could not grab a log and point at it is my sense that this only happens when bringing the PPPoE WAN up now (since the changes) rather than both down and up.

                                          I've not been doing any true controlled testing (due to the cloud hanging over those of us willing to test betas but likely to be billed for it in the near future) but the changes have made a considerable difference to both my Netgate and non-Netgate hardware.

                                          However, they do still happen and when they do they can be oddly successive when they do happen, which causes considerable frustration. Other times I can go through multiple WAN down/up commands and have no issue at all.

                                          Regards
                                          ☕️

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, well if you can grab any logs to compare that may help here.

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