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    24.03 upgrade: efibootmgr fails

    Scheduled Pinned Locked Moved
    Problems Installing or Upgrading pfSense Software
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    This topic was forked from 23.09.1 to 24.03 - upgrade fails stephenw10
    This topic has been deleted. Only users with topic management privileges can see it.
    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      You have the complete log?

      What hardware is that?

      What filesystem type is it?

      Steve

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Not the same failure so I forked to a new topic.

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        • N
          newUser2pfSense @stephenw10
          last edited by newUser2pfSense

          @stephenw10 Ah yes, I see that now. I accidentally answered on the other topic. My apologies.

          I do have the complete log listed below. The hardware is my own and I've had pfSense installed on it for a very long time, several years actually and it's worked fine. I installed pfSense with the ZFS file system.

          [23-Apr-2024 20:59:24 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:24 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:24 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:25 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:27 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:38 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:56 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:57 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:57 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 20:59:57 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:00:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:00:43 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:00:44 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:04:56 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:05:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:09:56 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:10:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:14:56 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:15:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:19:57 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:20:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:24:57 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
          [23-Apr-2024 21:25:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Library errors like that are exactly what you might expect to see if the upgrade process is killed part way through and so some pkgs are updated and others are not.

            Were you able to roll back the ZFS BE to 23.09.1 and retry?

            The SG-2220 had a very small eMMC originally which could be causing this.

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Ah sorry. Me too!

              That still applies. Could be out of space.

              That system is not booting UEFI so that efibootmgr error is expected.

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                newUser2pfSense @stephenw10
                last edited by newUser2pfSense

                @stephenw10 Mine shouldn't be running out of space. I have a 1TB SSD in the computer with 64Gig of RAM. I didn't have to roll back - at least the Dashboard still shows I'm on 23.09.1.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  You might need to roll back to correct the library errors.

                  Otherwise I would try to upgrade from the command line to get more debug output: pfSense-upgrade-d

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                  • N
                    newUser2pfSense @stephenw10
                    last edited by

                    @stephenw10 Uh oh...So, what/how do I roll back?

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Go to System > Boot Environments and see what is shown. A new BE is created at upgrade and that is updated. If it failed during that process it may not have caused a problem for the running BE.

                      Try running: pkg-static update

                      If that completes without error then just try upgrading again but from the command line to get more error output.

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                      • N
                        newUser2pfSense @stephenw10
                        last edited by

                        @stephenw10 Ok, it doesn't appear that a new Boot Environment was created.

                        I tired running the pkg-static update and the terminal just shows the current boot environment and the next boot environment which are the same. It's the same as in the System > Boot Environments.

                        pfsense-upgrade-d didn't do anything. The terminal just gave the same as above.

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          @newUser2pfSense said in 24.03 upgrade: efibootmgr fails:

                          pfsense-upgrade-d

                          It's: pfSense-upgrade -d

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                            newUser2pfSense @stephenw10
                            last edited by

                            @stephenw10 pfSense-upgrade -d didn't do anything. Still got the same crash report -

                            Crash report begins. Anonymous machine information:

                            amd64
                            14.0-CURRENT
                            FreeBSD 14.0-CURRENT amd64 1400094 #1 plus-RELENG_23_09_1-n256200-3de1e293f3a: Wed Dec 6 21:00:32 UTC 2023 root@freebsd:/var/jenkins/workspace/pfSense-Plus-snapshots-23_09_1-main/obj/amd64/Obhu6gXB/var/jenkins/workspace/pfSense-Plus-snapshots-23_09_1

                            Crash report details:

                            PHP Errors:
                            [23-Apr-2024 23:53:11 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:11 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:11 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:12 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:14 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:24 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:42 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:42 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:42 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:53:42 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:54:29 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:54:30 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0
                            [23-Apr-2024 23:55:00 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /usr/local/lib/php/20220829/intl.so (Shared object "libicuio.so.73" not found, required by "intl.so"), /usr/local/lib/php/20220829/intl.so.so (Cannot open "/usr/local/lib/php/20220829/intl.so.so")) in Unknown on line 0

                            No FreeBSD crash data found.

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                              newUser2pfSense @newUser2pfSense
                              last edited by

                              @newUser2pfSense Here is a notice -

                              Boot verification failed for default_20240423162613_20240423163602. Netgate pfSense Plus was automatically rebooted back into default_20240423162613_20240423163602_20240423164813. @ 2024-04-23 19:50:41

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Try this: https://docs.netgate.com/pfsense/en/latest/troubleshooting/upgrades.html#upgrade-not-offered-library-errors

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                                  newUser2pfSense @stephenw10
                                  last edited by

                                  @stephenw10 The upgrade is definitely offered. I may have to do a forced package reinstall.

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                                    newUser2pfSense @newUser2pfSense
                                    last edited by newUser2pfSense

                                    Ok, got some errors. I'll attempt to type them out below -

                                    pkg-static clean -ay; pkg-static install -fy pkg pfSense-repo pfSense-upgrade
                                    pkg-static upgrade -f

                                    Updating pfSense-core repository catalogue...
                                    pkg-static: An error occured while fetching package
                                    pkg-static: An error occured while fetching package
                                    repository pfSense-core has no meta file, using default settings
                                    pkg-static: An error occured while fetching package
                                    pkg-static: An error occured while fetching package
                                    Unable to update repository pfSense-core
                                    Updating pfSense repository catalogue...
                                    pkg-static: An error occured while fetching package
                                    pkg-static: An error occured while fetching package
                                    repository pfSense has no meta file, using default settings
                                    pkg-static: An error occured while fetching package
                                    pkg-static: An error occured while fetching package
                                    Unable to update repository pfSense
                                    Error updating repositories!

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                                      newUser2pfSense @newUser2pfSense
                                      last edited by

                                      Tried to install from the console one last time. The below are the last lines of text from the install.

                                      Done.
                                      Copying upgrade log...done.
                                      Unmounting upgraded boot environment...done.
                                      Activating default_20240423162613_20240423163602_20240423164813_20240423194846 for the next boot only...done.
                                      System is going to be upgraded. Rebooting in 10 seconds.
                                      Unlocking package pkg...done.
                                      Success

                                      The Dashboard still shows I'm on 23.09.1

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                                      • N
                                        newUser2pfSense @newUser2pfSense
                                        last edited by

                                        BEs.png

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                                        • N newUser2pfSense referenced this topic on
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Ok you can see it's creating a new BE for 23.04 each time you try to upgrade. It's probably booting into that but fails to boot fully for some reason so it's reverting to the old BE. You should be able to see that happening at the con sole though?

                                          @newUser2pfSense said in 24.03 upgrade: efibootmgr fails:

                                          pkg-static: An error occured while fetching package
                                          pkg-static: An error occured while fetching package

                                          Errors like that are something we can work with. That should have shown when you ran pkg-static -d update though. And that should give more debug output showing why it's unable to fetch those packages.

                                          If you run those commands vi aSSH you can just copy/paste the output.

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                                            newUser2pfSense @stephenw10
                                            last edited by

                                            @stephenw10 Well, to fix the issue, I was lucky I made a backup before attempting to update. I ended up downloading the new 2.7.2 CE ISO with my MacBook Pro through my iPhone hotspot, checked the checksum, and burned the ISO to disk. I wiped the SSD on my computer that pfSense was installed on. I then installed a fresh/clean pfSense 2.7.2 CE. I restored the backup. I updated pfSense to 24.03. All is good now. Wheeeew!

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