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    pfsense freezes

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • slonproS
      slonpro
      last edited by

      Good afternoon, the installation of pfsense 2.7.2 freezes.
      intel n100 processor, Help me what can be
      photo_2024-05-16_13-51-04.jpg

      fireodoF 1 Reply Last reply Reply Quote 0
      • fireodoF
        fireodo @slonpro
        last edited by fireodo

        @slonpro
        Hi,

        as I see on your screenshot you are using Realtek NICs - maybe you should, as a first step, install the realtek (realtek-re-kmod-198.00_3) driver package (if not allready done).

        Cheers,
        fireodo

        Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
        SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
        pfsense 2.8.0 CE
        Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

        slonproS 1 Reply Last reply Reply Quote 0
        • slonproS
          slonpro @fireodo
          last edited by

          @fireodo am I just installing pfsense, and right after the installation starts, does this happen
          , or can I add a driver to the build?

          fireodoF 1 Reply Last reply Reply Quote 0
          • fireodoF
            fireodo @slonpro
            last edited by fireodo

            @slonpro said in pfsense freezes:

            @fireodo am I just installing pfsense, and right after the installation starts, does this happen
            , or can I add a driver to the build?

            As far as I know you cant add the driver to the build. On what step of the boot process does it freeze?

            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
            pfsense 2.8.0 CE
            Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

            slonproS 1 Reply Last reply Reply Quote 0
            • slonproS
              slonpro @fireodo
              last edited by

              @fireodo Yes, it freezes at this stage of installation
              Video Freezes

              fireodoF 1 Reply Last reply Reply Quote 0
              • fireodoF
                fireodo @slonpro
                last edited by

                @slonpro What image you are using? VGA or serial?

                Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                pfsense 2.8.0 CE
                Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                slonproS 1 Reply Last reply Reply Quote 0
                • slonproS
                  slonpro @fireodo
                  last edited by

                  @fireodo VGA, I've tried different ones, recorded through balenaEtcher

                  fireodoF 1 Reply Last reply Reply Quote 0
                  • fireodoF
                    fireodo @slonpro
                    last edited by

                    @slonpro said in pfsense freezes:

                    @fireodo VGA, I've tried different ones, recorded through balenaEtcher

                    OK - so I see it freezes in context of the serial port.
                    Is this a baremetal box or virtual?
                    Maybe @stephenw10 can give a little help ...

                    Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                    SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                    pfsense 2.8.0 CE
                    Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                    slonproS 1 Reply Last reply Reply Quote 0
                    • slonproS
                      slonpro @fireodo
                      last edited by

                      @fireodo baremetal box - msi 9462ngw

                      fireodoF 1 Reply Last reply Reply Quote 0
                      • fireodoF
                        fireodo @slonpro
                        last edited by

                        @slonpro said in pfsense freezes:

                        baremetal box - msi 9462ngw

                        Hmmm - strange, something seams to be incompatible in that box with pfsense (freebsd).

                        Maybe you download from here "https://atxfiles.netgate.com/mirror/downloads/" a image of the previous version 2.6.0 and see if it freezes also. Reset also the box BIOS to the defaults if you have changed something.

                        Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                        SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                        pfsense 2.8.0 CE
                        Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                        slonproS 2 Replies Last reply Reply Quote 0
                        • slonproS
                          slonpro @fireodo
                          last edited by

                          This post is deleted!
                          1 Reply Last reply Reply Quote 0
                          • slonproS
                            slonpro @fireodo
                            last edited by

                            @fireodo a similar error occurred on 2.6.0 ๐Ÿ˜ž :(

                            6a3f2cf7-4ba7-4d08-b837-d80ef1d0680f-image.png

                            fireodoF 1 Reply Last reply Reply Quote 0
                            • fireodoF
                              fireodo @slonpro
                              last edited by fireodo

                              @slonpro said in pfsense freezes:

                              @fireodo a similar error occurred on 2.6.0 ๐Ÿ˜ž :(

                              Puuh - I dont know what to say - there is clearly some incompatibility between that machine and freebsd (pfsense is based on)

                              Have you run a memtest?

                              Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                              SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                              pfsense 2.8.0 CE
                              Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                If that box has a com port I'd try using a serial console.

                                Try disabling any extra devices you can in the BIOS. So any audio hardware, firewire, additional com ports etc.

                                slonproS 1 Reply Last reply Reply Quote 0
                                • slonproS
                                  slonpro @stephenw10
                                  last edited by

                                  @stephenw10 I disabled all the items I could find, but it didn't help

                                  video link

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Can you try booting legacy?

                                    It looks like it stops just before the drive detection. Though it could also be before the CPU frequency driver loads (est). The n100 has presented some odd power/freq values in other systems.

                                    slonproS 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @fireodo
                                      last edited by Gertjan

                                      @fireodo said in pfsense freezes:

                                      a similar error occurred on 2.6.0

                                      and at the same spot. The uart0 (a serial or COM port) is detected - it crashes on on that one, or on the one right after it.

                                      This is what I have (FreeBSD 15, using 24.03) :

                                      12cb212b-4cb6-47ec-b447-92782df88563-image.png

                                      I tend to say : use the VGA version - and disable upfront the COM ports in BIOS.
                                      I'm afraid something like ACPI can't be disabled ...

                                      Next best bet : get a generic FreeBSD 15 or 14 ISO, usb-key it, and try that.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 2
                                      • slonproS
                                        slonpro @stephenw10
                                        last edited by

                                        @stephenw10 the bios is truncated and cannot be loaded into legacy or disable com ports
                                        I'm more inclined to conclude that this box is not compatible ๐Ÿ˜ž

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Could be. Testing a FreeBSD 14 or 15 image would be a good test.

                                          slonproS 3 Replies Last reply Reply Quote 1
                                          • slonproS
                                            slonpro @stephenw10
                                            last edited by

                                            @stephenw10 Okay, I'll do it and come back with feedback.

                                            1 Reply Last reply Reply Quote 0
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