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    pfsense freezes

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • fireodoF
      fireodo @slonpro
      last edited by fireodo

      @slonpro
      Hi,

      as I see on your screenshot you are using Realtek NICs - maybe you should, as a first step, install the realtek (realtek-re-kmod-198.00_3) driver package (if not allready done).

      Cheers,
      fireodo

      Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
      SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
      pfsense 2.8.0 CE
      Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

      slonproS 1 Reply Last reply Reply Quote 0
      • slonproS
        slonpro @fireodo
        last edited by

        @fireodo am I just installing pfsense, and right after the installation starts, does this happen
        , or can I add a driver to the build?

        fireodoF 1 Reply Last reply Reply Quote 0
        • fireodoF
          fireodo @slonpro
          last edited by fireodo

          @slonpro said in pfsense freezes:

          @fireodo am I just installing pfsense, and right after the installation starts, does this happen
          , or can I add a driver to the build?

          As far as I know you cant add the driver to the build. On what step of the boot process does it freeze?

          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
          pfsense 2.8.0 CE
          Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

          slonproS 1 Reply Last reply Reply Quote 0
          • slonproS
            slonpro @fireodo
            last edited by

            @fireodo Yes, it freezes at this stage of installation
            Video Freezes

            fireodoF 1 Reply Last reply Reply Quote 0
            • fireodoF
              fireodo @slonpro
              last edited by

              @slonpro What image you are using? VGA or serial?

              Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
              SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
              pfsense 2.8.0 CE
              Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

              slonproS 1 Reply Last reply Reply Quote 0
              • slonproS
                slonpro @fireodo
                last edited by

                @fireodo VGA, I've tried different ones, recorded through balenaEtcher

                fireodoF 1 Reply Last reply Reply Quote 0
                • fireodoF
                  fireodo @slonpro
                  last edited by

                  @slonpro said in pfsense freezes:

                  @fireodo VGA, I've tried different ones, recorded through balenaEtcher

                  OK - so I see it freezes in context of the serial port.
                  Is this a baremetal box or virtual?
                  Maybe @stephenw10 can give a little help ...

                  Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                  SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                  pfsense 2.8.0 CE
                  Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                  slonproS 1 Reply Last reply Reply Quote 0
                  • slonproS
                    slonpro @fireodo
                    last edited by

                    @fireodo baremetal box - msi 9462ngw

                    fireodoF 1 Reply Last reply Reply Quote 0
                    • fireodoF
                      fireodo @slonpro
                      last edited by

                      @slonpro said in pfsense freezes:

                      baremetal box - msi 9462ngw

                      Hmmm - strange, something seams to be incompatible in that box with pfsense (freebsd).

                      Maybe you download from here "https://atxfiles.netgate.com/mirror/downloads/" a image of the previous version 2.6.0 and see if it freezes also. Reset also the box BIOS to the defaults if you have changed something.

                      Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                      SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                      pfsense 2.8.0 CE
                      Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                      slonproS 2 Replies Last reply Reply Quote 0
                      • slonproS
                        slonpro @fireodo
                        last edited by

                        This post is deleted!
                        1 Reply Last reply Reply Quote 0
                        • slonproS
                          slonpro @fireodo
                          last edited by

                          @fireodo a similar error occurred on 2.6.0 😞 :(

                          6a3f2cf7-4ba7-4d08-b837-d80ef1d0680f-image.png

                          fireodoF 1 Reply Last reply Reply Quote 0
                          • fireodoF
                            fireodo @slonpro
                            last edited by fireodo

                            @slonpro said in pfsense freezes:

                            @fireodo a similar error occurred on 2.6.0 😞 :(

                            Puuh - I dont know what to say - there is clearly some incompatibility between that machine and freebsd (pfsense is based on)

                            Have you run a memtest?

                            Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                            SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                            pfsense 2.8.0 CE
                            Packages: Apcupsd, Cron, Iftop, Iperf, LCDproc, Nmap, pfBlockerNG, RRD_Summary, Shellcmd, Snort, Speedtest, System_Patches.

                            GertjanG 1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              If that box has a com port I'd try using a serial console.

                              Try disabling any extra devices you can in the BIOS. So any audio hardware, firewire, additional com ports etc.

                              slonproS 1 Reply Last reply Reply Quote 0
                              • slonproS
                                slonpro @stephenw10
                                last edited by

                                @stephenw10 I disabled all the items I could find, but it didn't help

                                video link

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Can you try booting legacy?

                                  It looks like it stops just before the drive detection. Though it could also be before the CPU frequency driver loads (est). The n100 has presented some odd power/freq values in other systems.

                                  slonproS 1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @fireodo
                                    last edited by Gertjan

                                    @fireodo said in pfsense freezes:

                                    a similar error occurred on 2.6.0

                                    and at the same spot. The uart0 (a serial or COM port) is detected - it crashes on on that one, or on the one right after it.

                                    This is what I have (FreeBSD 15, using 24.03) :

                                    12cb212b-4cb6-47ec-b447-92782df88563-image.png

                                    I tend to say : use the VGA version - and disable upfront the COM ports in BIOS.
                                    I'm afraid something like ACPI can't be disabled ...

                                    Next best bet : get a generic FreeBSD 15 or 14 ISO, usb-key it, and try that.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 2
                                    • slonproS
                                      slonpro @stephenw10
                                      last edited by

                                      @stephenw10 the bios is truncated and cannot be loaded into legacy or disable com ports
                                      I'm more inclined to conclude that this box is not compatible 😞

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Could be. Testing a FreeBSD 14 or 15 image would be a good test.

                                        slonproS 3 Replies Last reply Reply Quote 1
                                        • slonproS
                                          slonpro @stephenw10
                                          last edited by

                                          @stephenw10 Okay, I'll do it and come back with feedback.

                                          1 Reply Last reply Reply Quote 0
                                          • slonproS
                                            slonpro @stephenw10
                                            last edited by

                                            This post is deleted!
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