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upgrade error message in pfsense dashboard GUI

Scheduled Pinned Locked Moved General pfSense Questions
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  • S
    stephenw10 Netgate Administrator
    last edited by May 5, 2024, 1:17 AM

    Hmm, the alert cannot be cleared? The button just appears to do nothing?

    Does it exist in /tmp/notices/notices.serial ?

    H 1 Reply Last reply May 5, 2024, 1:27 AM Reply Quote 0
    • H
      hspindel @stephenw10
      last edited by May 5, 2024, 1:27 AM

      @stephenw10 Yes, the message appears in notices.serial. I gave Mark all as Read one last-ditch attempt, and this time the alert cleared.

      Bizarre.

      Thank you for your help.

      1 Reply Last reply Reply Quote 1
      • M
        Maff
        last edited by Maff May 21, 2024, 4:50 PM May 21, 2024, 4:49 PM

        I have 6456 of these error messages and they started when i decided to invalidate my free + licence by changing hardware whilst I make the choice to downgrade to CE, purchase another year of plus or move to a different software solution

        it's logging one every 30 seconds

        marking them all as read worked but it was 4 days worth

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by May 21, 2024, 7:30 PM

          Hmm, fun*!

          Is that in 23.09?

          M 1 Reply Last reply May 21, 2024, 7:39 PM Reply Quote 0
          • M
            Maff @stephenw10
            last edited by May 21, 2024, 7:39 PM

            @stephenw10

            24.03

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by May 21, 2024, 8:22 PM

              Hmm, so once you were able to clear the alert it didn't reoccur?

              M 2 Replies Last reply May 21, 2024, 9:42 PM Reply Quote 0
              • M
                Maff @stephenw10
                last edited by May 21, 2024, 9:42 PM

                @stephenw10

                Just checked and back up to 300 alerts, but this could be caused by the home assistant plugin for me, it’s set to poll every 30 seconds but no time to test that theory tonight

                1 Reply Last reply Reply Quote 0
                • M
                  Maff @stephenw10
                  last edited by May 21, 2024, 9:42 PM

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by May 21, 2024, 10:05 PM

                    What is the actual alert it's showing?

                    M 1 Reply Last reply May 21, 2024, 10:12 PM Reply Quote 0
                    • M
                      Maff @stephenw10
                      last edited by May 21, 2024, 10:12 PM

                      @stephenw10

                      Exactly the same as original posters

                      1 Reply Last reply Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator
                        last edited by May 21, 2024, 10:21 PM

                        Mmm, OK probably the HA pluggin then, yes, if it checks for updates.

                        Interesting do you see 'Subscription expired' or 'system unregistered' in System Update?

                        If you changed the hardware I'd expect the latter but I'd expect a different alert in that case.

                        M 1 Reply Last reply May 28, 2024, 5:49 PM Reply Quote 0
                        • M
                          Maff @stephenw10
                          last edited by May 28, 2024, 5:49 PM

                          @stephenw10

                          sorry for the delay, i disabled the HA plugin last week and checking today i'm upto 7400 odd messages

                          i think it's my install though as i can't check any packages for install either, so going to look into fixing that

                          M 1 Reply Last reply May 28, 2024, 5:57 PM Reply Quote 0
                          • M
                            Maff @Maff
                            last edited by May 28, 2024, 5:57 PM

                            @stephenw10

                            this is in my log for the packages

                            /pkg_mgr.php: The command '/usr/local/sbin/pfSense-repo-setup' returned exit code '14', the output was 'cp: /usr/local/etc/pkg/repos/pfSense.conf: No such file or directory Messages: Your device has not been registered for pfSense+. Please purchase a pfSense+ subscription to receive future updates. <a href="https://shop.netgate.com/products/pfsense-software-subscription" target="_blank" rel="noopener noreferrer">Netgate store</a>'

                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by May 28, 2024, 6:35 PM

                              Did your NDI change? Did you add/remove hardware?

                              Send me your NDI and/or order number in chat and I can check it.

                              1 Reply Last reply Reply Quote 0
                              • Q
                                QuantumParadox
                                last edited by Jun 25, 2024, 5:30 PM

                                I am also getting the same error and I've tried the same things from this post. I've bought PFsense Plus and so I did a upgrade to the Plus and I now get this error plus I get errors of certs expiring.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stephenw10 Netgate Administrator
                                  last edited by Jun 25, 2024, 5:37 PM

                                  You're seeing?:
                                  check_upgrade (1): unknown error

                                  Do you see packages available in the package manager?

                                  Send me your NDI in chat and I'll check it.

                                  Q 1 Reply Last reply Jun 25, 2024, 6:25 PM Reply Quote 0
                                  • Q
                                    QuantumParadox @stephenw10
                                    last edited by Jun 25, 2024, 6:25 PM

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • Q
                                      QuantumParadox
                                      last edited by Jun 25, 2024, 6:51 PM

                                      I do not see any packages. its not coming up.

                                      1 Reply Last reply Reply Quote 0
                                      • Q
                                        QuantumParadox
                                        last edited by Jun 25, 2024, 6:53 PM

                                        I am on version 24.03

                                        GertjanG 1 Reply Last reply Jun 26, 2024, 6:40 AM Reply Quote 1
                                        • GertjanG
                                          Gertjan @QuantumParadox
                                          last edited by Jun 26, 2024, 6:40 AM

                                          @QuantumParadox said in upgrade error message in pfsense dashboard GUI:

                                          I am on version 24.03

                                          An ID is always something unique. As we are all on 24.03, that number can't be an ID.
                                          This one is :

                                          90af6c4c-68bc-480d-9a30-b9f20a0e294c-image.png

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 0
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