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    Pfsense crashed - stuck on reboot

    Scheduled Pinned Locked Moved General pfSense Questions
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    • M
      michmoor LAYER 8 Rebel Alliance
      last edited by

      Currently stuck at
      Marki
      ppp
      ne.PNG
      ax.pdf
      Checking dunp device /dev/nda0p3 for crash dumps... no crash dumps on Checking dump device /dev/nda0p3 for crash dumps ... no crash dumps on
      ...ELF ldconfig path: /lib /usr/lib /us/lib/compat /usr/local/lib /usr p1/lib/freeradius-3.2.3 /usr/local/lib/graphviz /usi/local/lib/ipsec / us:
      regist32-bit compatibility Idconfig path:
      done.
      7546

      Removing vital flag from php8s... done.
      External config loader 1.0 is now starting... ndalpl ndaup2 ndaop profilLaunching the init system... Updating CPU Microcode...

      Firewall: NetGate,Palo Alto-VM,Juniper SRX
      Routing: Juniper, Arista, Cisco
      Switching: Juniper, Arista, Cisco
      Wireless: Unifi, Aruba IAP
      JNCIP,CCNP Enterprise

      1 Reply Last reply Reply Quote 0
      • M
        michmoor LAYER 8 Rebel Alliance
        last edited by

        I’ll do my best to respond on my phone but pfsense appears stuck. This is a SG6100

        Firewall: NetGate,Palo Alto-VM,Juniper SRX
        Routing: Juniper, Arista, Cisco
        Switching: Juniper, Arista, Cisco
        Wireless: Unifi, Aruba IAP
        JNCIP,CCNP Enterprise

        M 1 Reply Last reply Reply Quote 0
        • M
          michmoor LAYER 8 Rebel Alliance @michmoor
          last edited by

          I pulled the power to reset it. After coming back online the interface assignments are wrong. WAN was igc3 but now ix3. Seems to be an old config. I went in through the console to list all my backups and to my shock all 30 files are from today and seems to be the system adding interfaces , setting syslog…just random changes
          Performing another reboot through cli and my vlans and even my LAN interface is gone…

          Firewall: NetGate,Palo Alto-VM,Juniper SRX
          Routing: Juniper, Arista, Cisco
          Switching: Juniper, Arista, Cisco
          Wireless: Unifi, Aruba IAP
          JNCIP,CCNP Enterprise

          M 1 Reply Last reply Reply Quote 0
          • M
            michmoor LAYER 8 Rebel Alliance @michmoor
            last edited by

            @michmoor
            Im back online.
            Super weird. Almost all my interfaces were gone, LAN/Wifi etc. The only ones that were available was my WAN and Wireguard Remote Access.
            I hopped into VPN and was able to hit my pfsense. I go straight into my backup configurations and all 30 backups like it states in the GUI are all from today and from system.

            These are the interfaces that are showing up. Note that LAN is missing, igc2.14 and igc.23 is missing which are the main wlans.

            398c589d-ef7d-4075-a39c-b332a630cba3-image.png
            Boot env
            15dc5c79-f486-4780-bb0c-807c5b15b560-image.png

            The default seems to be broken for some reason but the one being booted is corrupted i feel as its not loading the most recent config.

            I went into BE and cloned the default that is in a warning state ..i think... rebooted. Firewall comes up with the latest configuration.

            1d68fa5c-fb94-4e8c-acd4-19aeb6f1b2b4-image.png

            Firewall: NetGate,Palo Alto-VM,Juniper SRX
            Routing: Juniper, Arista, Cisco
            Switching: Juniper, Arista, Cisco
            Wireless: Unifi, Aruba IAP
            JNCIP,CCNP Enterprise

            M 1 Reply Last reply Reply Quote 0
            • M
              michmoor LAYER 8 Rebel Alliance @michmoor
              last edited by

              @stephenw10 i need your help. Why do i get the weird issues with no cause? lol

              Firewall: NetGate,Palo Alto-VM,Juniper SRX
              Routing: Juniper, Arista, Cisco
              Switching: Juniper, Arista, Cisco
              Wireless: Unifi, Aruba IAP
              JNCIP,CCNP Enterprise

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, that is odd. What is shown as the 'Configuration Change' for each of those backup files? It sounds like it may have been stuck in a loop creating configs, at boot possibly?

                Are those missing interfaces available to assign?

                Can you restore a config remotely? Do you have other backups? ACB configured?

                M 1 Reply Last reply Reply Quote 0
                • M
                  michmoor LAYER 8 Rebel Alliance @stephenw10
                  last edited by

                  @stephenw10
                  My config history is all from today.

                  cacb098d-fcbf-4c09-b5a9-447ce4b43a4e-image.png

                  My remote VPN network was still assigned so i got in through there. I cloned my default BE. Rebooted the firewall. All my config came back.

                  Firewall: NetGate,Palo Alto-VM,Juniper SRX
                  Routing: Juniper, Arista, Cisco
                  Switching: Juniper, Arista, Cisco
                  Wireless: Unifi, Aruba IAP
                  JNCIP,CCNP Enterprise

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    michmoor LAYER 8 Rebel Alliance @michmoor
                    last edited by

                    ACB does have better back ups available thank goodness.

                    9ac9dece-2878-4b69-bcd6-2223b9356e0b-image.png

                    Firewall: NetGate,Palo Alto-VM,Juniper SRX
                    Routing: Juniper, Arista, Cisco
                    Switching: Juniper, Arista, Cisco
                    Wireless: Unifi, Aruba IAP
                    JNCIP,CCNP Enterprise

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Yeah ACB excludes those package config writes to prevent it spamming the backups.

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        michmoor LAYER 8 Rebel Alliance @stephenw10
                        last edited by

                        @stephenw10
                        Question for you.
                        Do you recall those pfSense random lock ups i would have. I moved from an IX interface to a IGC ?
                        I would see increase CPU core load with [kernel{if_io_tqq_X} as the top usage item.

                        I saw it today with this incident.

                        Maybe something, Maybe nothing but i noticed i have a limiter applied to certain rules on my WAN interface.
                        e8dcc60e-2c03-4dcb-8ac3-d2644fff0869-image.png

                        I was experimenting to see if i could police ICMP traffic. Never the less, could something like this impact performance? Could this cause issues with the NIC queue where it locks up the whole system?

                        Firewall: NetGate,Palo Alto-VM,Juniper SRX
                        Routing: Juniper, Arista, Cisco
                        Switching: Juniper, Arista, Cisco
                        Wireless: Unifi, Aruba IAP
                        JNCIP,CCNP Enterprise

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          No it shouldn't lock up the system entirely. You might end up blocking all ICMP traffic depending on how the limiter is configured. That could potentially block gateway monitoring etc.

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