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    NTP server stopped working

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      belrpr @Gertjan
      last edited by

      @Gertjan
      So I requested 2 times the NTP from my laptop.
      50c4d640-4233-4c41-835c-e59a01e38a3d-image.png

      Then I got this result:
      e05d8ad3-ea0b-43ec-9f61-cf56956acd3d-image.png

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @belrpr
        last edited by

        @belrpr

        10.10.2.188 talks to 10.10.5.1 : these are /16 networks ?

        Probably not related, and tells about my ignorance :
        What is a "lagg" doing on a LAN ?
        ( link aggregation on a LAN ?)

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        B 1 Reply Last reply Reply Quote 0
        • B
          belrpr @Gertjan
          last edited by

          @Gertjan
          The lan is /16. The guest is /24.
          I need 16 because I have a lot of domotica which resides on the network.
          I've used the lag for redundancy. If one cable is unplugged the other one will still serve both the lan and the guest network.

          GertjanG johnpozJ 2 Replies Last reply Reply Quote 0
          • GertjanG
            Gertjan @belrpr
            last edited by

            @belrpr

            I'm fine with all that.
            But let me ask this question : on a /24 non-VLAN interface, with ntp listening on that interface (also), it works for you ?

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            B 1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator @belrpr
              last edited by

              @belrpr that sure is a lot of domotica ;) 65k some ips..

              Well it seems to answer 10.10.3.1 and .2 IPs..

              Do you have any ACLs set on the ntp server, do you have any rules in floating? The traffic from 2.188 gets to pfsense, but ntp doesn't answer so either it has a ACL via ntp setup, or you have a rule say in floating blocking it?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                You appear to be using a VLAN1 tagged interface which can be problematic. Wouldn't be specific to ntp though.

                Also it's common to find ntp using 123 as the source port as well as destination which means only one client can run at a time.

                GertjanG 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @stephenw10
                  last edited by

                  @stephenw10 said in NTP server stopped working:

                  Also it's common to find ntp using 123 as the source port as well as destination which means only one client can run at a time

                  Nice catch. That explains the error I had with this ntptool :

                  10e7f11c-3c6a-4c2e-858c-74f45891e28f-image.png

                  That could really put me on the path where I had to repair something that wasn't broken.
                  The windows native ntp client on the same PC was syncing just fine against pfSense.

                  As I forgot to post m NTP ACL :

                  65503cfe-785d-4b4d-b8ba-c04b5e7338a3-image.png

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  B 1 Reply Last reply Reply Quote 0
                  • B
                    belrpr @Gertjan
                    last edited by

                    @Gertjan
                    My acl's are exactly the same.

                    1 Reply Last reply Reply Quote 0
                    • B
                      belrpr @Gertjan
                      last edited by

                      @Gertjan I have the same problem on another pfsense and there there isn't a lag group with vlans.
                      There each interface is a fysical interface.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        What exactly is failing?

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          belrpr @stephenw10
                          last edited by

                          @stephenw10 NTP is not reacting on clients.
                          It is like it isn't running.

                          johnpozJ 1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            You mean it's not replying to queries? What failure do you see at the client?

                            Do you see the queries in a pcap on pfSense?

                            Does it reply to local queries from pfSense itself like?:

                            [24.03-RELEASE][admin@fw1.stevew.lan]/root: ntpdate -q 127.0.0.1
                            server 127.0.0.1, stratum 1, offset +0.000087, delay 0.02589
                            14 Jun 13:40:09 ntpdate[16884]: adjust time server 127.0.0.1 offset +0.000087 sec
                            
                            B 1 Reply Last reply Reply Quote 0
                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator @belrpr
                              last edited by

                              @belrpr you mean clients get no answer? Is pfsense seeing the traffic? is it actually listening on the IP your trying to talk to it? What are you firewall rules on this interface?

                              Do you have any rules in floating?

                              Have seen users create tcp rules, have seen policy routing above where they allow access to ntp, etc..

                              So you need to do some basic validation of what is actually going on to figure out what is wrong..

                              [23.09.1-RELEASE][admin@sg4860.home.arpa]/root: sockstat -4 | grep .123
                              root     ntpd       83745 21  udp4   192.168.9.253:123     *:*
                              root     ntpd       83745 24  udp4   192.168.2.253:123     *:*
                              root     ntpd       83745 27  udp4   192.168.3.253:123     *:*
                              root     ntpd       83745 30  udp4   192.168.200.1:123     *:*
                              root     ntpd       83745 32  udp4   192.168.7.253:123     *:*
                              root     ntpd       83745 35  udp4   127.0.0.1:123         *:*
                              root     ntpd       83745 36  udp4   10.10.10.1:123        *:*
                              root     ntpd       83745 38  udp4   192.168.4.253:123     *:*
                              root     ntpd       83745 40  udp4   192.168.6.253:123     *:*
                              root     ntpd       83745 42  udp4   192.168.110.253:123   *:*
                              root     ntpd       83745 44  udp4   10.1.1.253:123        *:*
                              [23.09.1-RELEASE][admin@sg4860.home.arpa]/root: 
                              

                              I limited this to just IPv4 because no need to show my IPv6 GUA in an example.. With the -4 in the command.

                              Sniff to validate your clients traffic is getting to pfsense interface, is this interface tagged or native?

                              Lets see your firewall rules on the interface where traffic would be seen, etc.

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              1 Reply Last reply Reply Quote 0
                              • B
                                belrpr @stephenw10
                                last edited by belrpr

                                @stephenw10
                                Hi I use a tool called NTP Tool.
                                It sends the request but never gets an awnser.

                                Will do a pcap on pfsense but need to read some stuff about how to do that.
                                The local query works:

                                server 127.0.0.1, stratum 2, offset +0.000096, delay 0.02606
                                14 Jun 15:07:27 ntpdate[7221]: adjust time server 127.0.0.1 offset +0.000096 sec
                                

                                @johnpoz said in NTP server stopped working:

                                sockstat -4 | grep .123

                                The sockestat command gives:

                                root     ntpd       89229 22  udp4   127.0.0.1:123         *:*
                                root     ntpd       89229 24  udp4   10.10.5.1:123         *:*
                                root     ntpd       89229 26  udp4   172.16.3.1:123        *:*
                                
                                johnpozJ GertjanG 2 Replies Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @belrpr
                                  last edited by

                                  @belrpr so that is good info.. Now you just need to validate that pfsense is actually seeing the query from your client.

                                  What are your firewall rules on the interface, do you have any floating rules?

                                  Sniff is easy enough, under diagnostic menu, packet capture.. Pick your interface and port 123 and then do your test from your client.. Do you see that in the packet capture..

                                  packet.jpg

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  1 Reply Last reply Reply Quote 0
                                  • GertjanG
                                    Gertjan @belrpr
                                    last edited by

                                    @belrpr said in NTP server stopped working:

                                    Hi I use a tool called NTP Tool

                                    Hummmm.
                                    That does ring a bell.
                                    Stop using that tool.

                                    Use another 'tool'.
                                    Like this one :

                                    3eac78e8-b452-4fb8-a02e-91021a01f687-image.png

                                    ( my French GUI Micorsoft Windows classic Time settings - but you have the same, as the info is valid since windows 95.)

                                    I just synced with pfSense = 192.168.1.1 :

                                    0e87b656-b9e9-413e-a1b9-aa318e431579-image.png

                                    so my tool works.

                                    No "help me" PM's please. Use the forum, the community will thank you.
                                    Edit : and where are the logs ??

                                    1 Reply Last reply Reply Quote 0
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