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    Netgate 7100 with HA update issues

    Scheduled Pinned Locked Moved General pfSense Questions
    carpfailoverupdates
    22 Posts 3 Posters 1.1k Views
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    • N
      nick.loenders @stephenw10
      last edited by

      @stephenw10

      893b5569-d2a2-4316-9976-91c36416aaa1-image.png

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      • w0wW
        w0w @nick.loenders
        last edited by

        @nick-loenders

        Hmm... That's fun. Two weeks ago, I found that 1.1.1.1 was not responding to my pings anymore. Additionally, on one of the CARP firewalls, it was used for gateway monitoring. I don't really know what's happening, but I used an alternative, 8.8.4.4, which worked fine, and I just forgot about it until I read your story. I don't know if it's related, but what is the status of your gateway on the status page?

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        • N
          nick.loenders @w0w
          last edited by

          @w0w

          476def06-abfe-4131-b938-c154f22ea0f3-image.png

          I don't have a google dns there.... just the gateway of my provider.

          w0wW 1 Reply Last reply Reply Quote 0
          • w0wW
            w0w @nick.loenders
            last edited by

            @nick-loenders
            Ok, so it is not related.
            Did your try traceroute from diagnostic menu? Some public ip or Microsoft.com, anyone?

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            • N
              nick.loenders @w0w
              last edited by

              @w0w @stephenw10
              very weird stuff here, I did a tracert and ping and I had internet....
              Also the 24.03 update was visible and I could install it...

              Now it has rebooted, the internet is gone again...
              So I need to wait another day before it comes back....

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Did you check the default route?

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                • N
                  nick.loenders @stephenw10
                  last edited by

                  @stephenw10 where do I check this, I have no static routes setup

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                  • stephenw10S
                    stephenw10 Netgate Administrator @stephenw10
                    last edited by

                    @stephenw10 said in Netgate 7100 with HA update issues:

                    Otherwise check for a default route in Diag > Routes.

                    😉

                    Also check that the default route shown there is valid/expected assuming it is there.

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                    • N
                      nick.loenders @stephenw10
                      last edited by

                      @stephenw10 NO idea how that actually works but here it is:

                      c2ec6daa-c8c4-4516-9ea7-ed559ae8c615-image.png

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ok, that looks good.

                        Can you test a ping to, say, 8.8.8.8 from the command line on that node?

                        Whilst that ping is running check the state table in Diag > States. Filter it by 8.8.8.8 and make sure the outbound state exists and on the correct interface.

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                        • N
                          nick.loenders @stephenw10
                          last edited by

                          @stephenw10 Well then there is no reply, in the states it says:

                          6dff1261-dddb-4385-9289-c01fe3dbab5b-image.png

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, what is that connected to? How are the other NICs connected?

                            I assume the primary node can ping everything OK?

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                            • N
                              nick.loenders @stephenw10
                              last edited by

                              @stephenw10 the primary node can ping perfectly

                              The WAN nics are connected to a patchpanel and get a direct ip from the hosting in the datacenter.
                              WAN on pri;ary is .35
                              WAN on secondary is .36
                              Virtual WAN for HA and how we go out is .33 (if we are on a server and do whatismyip.com we see .33 )

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Hmm. Traffic just disappearing like that I start to suspect something odd upsteam.

                                Check on the primary node to see if replies are somehow being incorrectly sent to it. So you would see that in the firewall log there unless you have rules to pass it.

                                I assume the CARP VIPs are all failing over correctly?

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                                • N
                                  nick.loenders @stephenw10
                                  last edited by

                                  @stephenw10

                                  I do see this on the firewall, don't know what that is:

                                  b2464615-6e59-467c-993f-8dafe696246a-image.png

                                  I already added that to the rules, but it does not help.

                                  I do seem not to be able to ping the other SYNC side:

                                  62974caa-cd27-4c71-993d-a84303203048-image.png

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                                  • N
                                    nick.loenders @nick.loenders
                                    last edited by

                                    @stephenw10 nevermind the ping, I solved that by a rule

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      I wouldn't expect to see CARP multicast traffic on the SYNC interface. There shouldn't normally be a CARP VIP on it.

                                      I also wouldn't expect that to make any difference to secondary connectivity though.

                                      Try pinging something from the secondary and then running a pcap on the primary WAN for that same target and see if packets are coming back incorrectly there.

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                                      • N
                                        nick.loenders @stephenw10
                                        last edited by

                                        @stephenw10 I sent you a chat

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