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    Hard reset & console reset not working any other options?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Which pfSense version are you running?

      Were you installing packages or trying to upgrade when this happened?

      Steve

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      • GertjanG
        Gertjan @beardedguy
        last edited by

        @beardedguy said in Hard reset & console reset not working any other options?:

        #0 /etc/inc/notices.inc(135): fopen('', 'w')
        #1 /etc/inc/config.lib.inc(95): file_notice('config.xml', 'No config.xml f...', 'pfSenseConfigur...', '')

        This is your pfSense telling you that it can't write out the main config file.
        The file that contains ALL pfSense settings. A bit like "can't write the registry" on a Windows PC : very bad news.
        Hard resetting should be one of the latest things you should try right now.
        Using the console, or better, SSH (no, even better : use SFTP == some sort of FTP over SSH) to retrieve immediately a most recent pfSense config file, you'll find the last 100 of them in /cf/conf/backup/

        And while you have the console access open (or SSH), now figure out what's up.
        Most probable reason : no more disk space left ? And if low to very low : who has eaten all this pace ? Are you using any pfSense packages known to do this ?
        Another reason : the drive is flagged as 'dirty' and should be 'repaired' : youtube netgate file system. (on a dirty drive pfSEnse can't write - and not being able to write is the error showing up).

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

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        • B
          beardedguy @stephenw10
          last edited by

          @stephenw10
          no updating, did have a power failure during day when i was out.

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          • B
            beardedguy @Gertjan
            last edited by

            @Gertjan
            I have copies for the config files. Hard resetting did not work. going to try to following youtube video you provided.

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              beardedguy @beardedguy
              last edited by

              @beardedguy
              I have the latest firmware, not sure of version, was downloaded within system and installed 3 weeks ago apx.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                If you are running ZFS you can roll back to the auto-generated BE created at upgrade and then upgrade again.

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                • B
                  beardedguy @stephenw10
                  last edited by

                  @stephenw10
                  is there a process i can follow? thx.

                  additional info...

                  fsck -y /

                  ** /dev/ufsid/6172db556b40a343 (NO WRITE)
                  ** SU+J Recovering /dev/ufsid/6172db556b40a343

                  USE JOURNAL? no

                  Skipping journal, falling through to full fsck
                  ** Last Mounted on /
                  ** Root file system
                  ** Phase 1 - Check Blocks and Sizes
                  ** Phase 2 - Check Pathnames
                  ** Phase 3 - Check Connectivity
                  ** Phase 4 - Check Reference Counts
                  UNREF FILE I=92974 OWNER=root MODE=100666
                  SIZE=0 MTIME=Jul 17 09:06 2024

                  CLEAR? no

                  ** Phase 5 - Check Cyl groups
                  FREE BLK COUNT(S) WRONG IN SUPERBLK
                  SALVAGE? no

                  SUMMARY INFORMATION BAD
                  SALVAGE? no

                  BLK(S) MISSING IN BIT MAPS
                  SALVAGE? no

                  59367 files, 1015804 used, 807162 free (8402 frags, 99845 blocks, 0.5% fragmentation)

                  stephenw10S 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator @beardedguy
                    last edited by

                    @beardedguy said in Hard reset & console reset not working any other options?:

                    ** /dev/ufsid/6172db556b40a343 (NO WRITE)

                    That's not expected. Does it show that every time you run fsck?

                    That ufsid implies you're running UFS not ZFS so there are no snapshots.

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                      beardedguy @stephenw10
                      last edited by

                      @stephenw10
                      it shows that every time, i run fsck. expect it is UFS.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Hmm, how old is that 2100 is it a max? It's possible the emmc has gone read only if it's booting from that.

                        Try booting normally then drop to the shell and create a file. If there are no errors, reboot and see if it's still there.

                        Ultimately you can try reinstalling from the recovery image.

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                          beardedguy @stephenw10
                          last edited by

                          @stephenw10
                          the 2100 is apx 1.5 yrs old and is not a max.
                          I'm not familiar with the shell commands, could you let me know which commends to enter or provide a link to shell commands? unable to find what I'm looking for. sry

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                          • S
                            SteveITS Galactic Empire @beardedguy
                            last edited by

                            @beardedguy Something like:

                            ls -l /myfile.txt
                            (should not already be there)

                            echo x > /myfile.txt

                            ls -l /myfile.txt
                            (should be there now)

                            [reboot]

                            ls -l /myfile.txt
                            (should still be there)

                            (delete with "rm /myfiletxt")

                            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                            Upvote 👍 helpful posts!

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                              beardedguy @SteveITS
                              last edited by

                              @SteveITS

                              Enter an option: ^A^ZYou have stopped jobs.
                              [1] + Suspended /etc/rc.initial

                              ls -l /myfile.txt

                              -rw-r--r-- 1 root wheel 2 Jul 17 10:39 /myfile.txt

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                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Use menu option 8 to hit the shell. That should still work.

                                Then run: touch test.txt

                                If no error is shown check it's actually there and the date is correct with ls -ls

                                Reboot and check it's still there.

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                                • B
                                  beardedguy @stephenw10
                                  last edited by

                                  @stephenw10
                                  [23.09.1-RELEASE][root@]/root: touch test.txt
                                  [23.09.1-RELEASE][root@]/root: ls -ls
                                  total 12352
                                  4 -rw-r--r-- 2 root wheel 1011 Dec 6 2023 .cshrc
                                  0 -rw-r--r-- 1 root wheel 0 Jul 16 14:34 .hushlogin
                                  4 -rw-r--r-- 1 root wheel 68 Dec 6 2023 .k5login
                                  4 -rw-r--r-- 1 root wheel 316 Dec 6 2023 .login
                                  4 -rw-r--r-- 2 root wheel 1199 Jul 16 14:34 .profile
                                  4 -rw------- 1 root wheel 1024 Jun 13 18:18 .rnd
                                  4 -rw------- 1 root wheel 503 Jul 17 10:49 .sh_history
                                  4 -rw-r--r-- 1 root wheel 2143 Jul 16 14:34 .shrc
                                  4 -rw-r--r-- 1 root wheel 3410 Jul 16 14:34 .tcshrc
                                  1408 -rw-r--r-- 1 root wheel 1381843 Mar 5 2023 packetcapture.cap
                                  0 -rw-r--r-- 1 root wheel 0 Mar 5 2023 packetcapture.start
                                  10912 -rw------- 1 root wheel 11128832 Dec 19 2022 pkg-static.core
                                  0 -rw-r--r-- 1 root wheel 0 Jul 17 10:52 test.txt
                                  [23.09.1-RELEASE][root@]/root:

                                  reboot

                                  Enter an option: ^A^ZYou have stopped jobs.
                                  [1] + Suspended /etc/rc.initial

                                  ls -l /test.txt

                                  ls: /test.txt: No such file or directory

                                  /myfile.txt

                                  -sh: /myfile.txt: Permission denied

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                                  • S
                                    SteveITS Galactic Empire @beardedguy
                                    last edited by

                                    @beardedguy
                                    Your commands show you created text.txt while you were in /root/ directory but looked for it in the top level: "ls -l /test.txt"...try "ls -l /root/text.txt" instead.

                                    For reference, "ls" shows the directory LiSting, "-l" is "long" format meaning it shows file sizes and uses columns.

                                    "/myfile.txt" by itself would try to run that as a command which is why you got the error.

                                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                                    Upvote 👍 helpful posts!

                                    B 1 Reply Last reply Reply Quote 0
                                    • B
                                      beardedguy @SteveITS
                                      last edited by

                                      @SteveITS good catch . . thanks.

                                      [23.09.1-RELEASE][root@]/root: touch test.txt
                                      [23.09.1-RELEASE][root@]/root: ls -ls
                                      total 12352
                                      4 -rw-r--r-- 2 root wheel 1011 Dec 6 2023 .cshrc
                                      0 -rw-r--r-- 1 root wheel 0 Jul 16 14:34 .hushlogin
                                      4 -rw-r--r-- 1 root wheel 68 Dec 6 2023 .k5login
                                      4 -rw-r--r-- 1 root wheel 316 Dec 6 2023 .login
                                      4 -rw-r--r-- 2 root wheel 1199 Jul 16 14:34 .profile
                                      4 -rw------- 1 root wheel 1024 Jun 13 18:18 .rnd
                                      4 -rw------- 1 root wheel 545 Jul 17 10:55 .sh_history
                                      4 -rw-r--r-- 1 root wheel 2143 Jul 16 14:34 .shrc
                                      4 -rw-r--r-- 1 root wheel 3410 Jul 16 14:34 .tcshrc
                                      1408 -rw-r--r-- 1 root wheel 1381843 Mar 5 2023 packetcapture.cap
                                      0 -rw-r--r-- 1 root wheel 0 Mar 5 2023 packetcapture.start
                                      10912 -rw------- 1 root wheel 11128832 Dec 19 2022 pkg-static.core
                                      0 -rw-r--r-- 1 root wheel 0 Jul 17 11:08 test.txt

                                      reboot

                                      Enter an option: ^A^ZYou have stopped jobs.
                                      [1] + Suspended /etc/rc.initial

                                      ls -l /root/text.txt

                                      ls: /root/text.txt: No such file or directory

                                      ls -l /root/test.txt

                                      -rw-r--r-- 1 root wheel 0 Jul 17 11:08 /root/test.txt

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, then I would try to recover to 24.03 dircetly and see if it shows errors installing. You should be able to recover the config at the same time.

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                                        • B
                                          beardedguy @stephenw10
                                          last edited by

                                          @stephenw10
                                          thanks, is there a process I can follow?

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

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