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Hard reset & console reset not working any other options?

General pfSense Questions
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  • S
    stephenw10 Netgate Administrator @beardedguy
    last edited by Jul 17, 2024, 2:22 PM

    @beardedguy said in Hard reset & console reset not working any other options?:

    ** /dev/ufsid/6172db556b40a343 (NO WRITE)

    That's not expected. Does it show that every time you run fsck?

    That ufsid implies you're running UFS not ZFS so there are no snapshots.

    B 1 Reply Last reply Jul 17, 2024, 2:26 PM Reply Quote 0
    • B
      beardedguy @stephenw10
      last edited by Jul 17, 2024, 2:26 PM

      @stephenw10
      it shows that every time, i run fsck. expect it is UFS.

      1 Reply Last reply Reply Quote 0
      • S
        stephenw10 Netgate Administrator
        last edited by Jul 17, 2024, 2:38 PM

        Hmm, how old is that 2100 is it a max? It's possible the emmc has gone read only if it's booting from that.

        Try booting normally then drop to the shell and create a file. If there are no errors, reboot and see if it's still there.

        Ultimately you can try reinstalling from the recovery image.

        B 1 Reply Last reply Jul 17, 2024, 3:31 PM Reply Quote 0
        • B
          beardedguy @stephenw10
          last edited by Jul 17, 2024, 3:31 PM

          @stephenw10
          the 2100 is apx 1.5 yrs old and is not a max.
          I'm not familiar with the shell commands, could you let me know which commends to enter or provide a link to shell commands? unable to find what I'm looking for. sry

          S 1 Reply Last reply Jul 17, 2024, 3:36 PM Reply Quote 0
          • S
            SteveITS Galactic Empire @beardedguy
            last edited by Jul 17, 2024, 3:36 PM

            @beardedguy Something like:

            ls -l /myfile.txt
            (should not already be there)

            echo x > /myfile.txt

            ls -l /myfile.txt
            (should be there now)

            [reboot]

            ls -l /myfile.txt
            (should still be there)

            (delete with "rm /myfiletxt")

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            B 1 Reply Last reply Jul 17, 2024, 3:42 PM Reply Quote 0
            • B
              beardedguy @SteveITS
              last edited by Jul 17, 2024, 3:42 PM

              @SteveITS

              Enter an option: ^A^ZYou have stopped jobs.
              [1] + Suspended /etc/rc.initial

              ls -l /myfile.txt

              -rw-r--r-- 1 root wheel 2 Jul 17 10:39 /myfile.txt

              S 1 Reply Last reply Jul 17, 2024, 4:01 PM Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Jul 17, 2024, 3:43 PM

                Use menu option 8 to hit the shell. That should still work.

                Then run: touch test.txt

                If no error is shown check it's actually there and the date is correct with ls -ls

                Reboot and check it's still there.

                B 1 Reply Last reply Jul 17, 2024, 3:56 PM Reply Quote 0
                • B
                  beardedguy @stephenw10
                  last edited by Jul 17, 2024, 3:56 PM

                  @stephenw10
                  [23.09.1-RELEASE][root@]/root: touch test.txt
                  [23.09.1-RELEASE][root@]/root: ls -ls
                  total 12352
                  4 -rw-r--r-- 2 root wheel 1011 Dec 6 2023 .cshrc
                  0 -rw-r--r-- 1 root wheel 0 Jul 16 14:34 .hushlogin
                  4 -rw-r--r-- 1 root wheel 68 Dec 6 2023 .k5login
                  4 -rw-r--r-- 1 root wheel 316 Dec 6 2023 .login
                  4 -rw-r--r-- 2 root wheel 1199 Jul 16 14:34 .profile
                  4 -rw------- 1 root wheel 1024 Jun 13 18:18 .rnd
                  4 -rw------- 1 root wheel 503 Jul 17 10:49 .sh_history
                  4 -rw-r--r-- 1 root wheel 2143 Jul 16 14:34 .shrc
                  4 -rw-r--r-- 1 root wheel 3410 Jul 16 14:34 .tcshrc
                  1408 -rw-r--r-- 1 root wheel 1381843 Mar 5 2023 packetcapture.cap
                  0 -rw-r--r-- 1 root wheel 0 Mar 5 2023 packetcapture.start
                  10912 -rw------- 1 root wheel 11128832 Dec 19 2022 pkg-static.core
                  0 -rw-r--r-- 1 root wheel 0 Jul 17 10:52 test.txt
                  [23.09.1-RELEASE][root@]/root:

                  reboot

                  Enter an option: ^A^ZYou have stopped jobs.
                  [1] + Suspended /etc/rc.initial

                  ls -l /test.txt

                  ls: /test.txt: No such file or directory

                  /myfile.txt

                  -sh: /myfile.txt: Permission denied

                  1 Reply Last reply Reply Quote 0
                  • S
                    SteveITS Galactic Empire @beardedguy
                    last edited by Jul 17, 2024, 4:01 PM

                    @beardedguy
                    Your commands show you created text.txt while you were in /root/ directory but looked for it in the top level: "ls -l /test.txt"...try "ls -l /root/text.txt" instead.

                    For reference, "ls" shows the directory LiSting, "-l" is "long" format meaning it shows file sizes and uses columns.

                    "/myfile.txt" by itself would try to run that as a command which is why you got the error.

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

                    B 1 Reply Last reply Jul 17, 2024, 4:12 PM Reply Quote 0
                    • B
                      beardedguy @SteveITS
                      last edited by Jul 17, 2024, 4:12 PM

                      @SteveITS good catch . . thanks.

                      [23.09.1-RELEASE][root@]/root: touch test.txt
                      [23.09.1-RELEASE][root@]/root: ls -ls
                      total 12352
                      4 -rw-r--r-- 2 root wheel 1011 Dec 6 2023 .cshrc
                      0 -rw-r--r-- 1 root wheel 0 Jul 16 14:34 .hushlogin
                      4 -rw-r--r-- 1 root wheel 68 Dec 6 2023 .k5login
                      4 -rw-r--r-- 1 root wheel 316 Dec 6 2023 .login
                      4 -rw-r--r-- 2 root wheel 1199 Jul 16 14:34 .profile
                      4 -rw------- 1 root wheel 1024 Jun 13 18:18 .rnd
                      4 -rw------- 1 root wheel 545 Jul 17 10:55 .sh_history
                      4 -rw-r--r-- 1 root wheel 2143 Jul 16 14:34 .shrc
                      4 -rw-r--r-- 1 root wheel 3410 Jul 16 14:34 .tcshrc
                      1408 -rw-r--r-- 1 root wheel 1381843 Mar 5 2023 packetcapture.cap
                      0 -rw-r--r-- 1 root wheel 0 Mar 5 2023 packetcapture.start
                      10912 -rw------- 1 root wheel 11128832 Dec 19 2022 pkg-static.core
                      0 -rw-r--r-- 1 root wheel 0 Jul 17 11:08 test.txt

                      reboot

                      Enter an option: ^A^ZYou have stopped jobs.
                      [1] + Suspended /etc/rc.initial

                      ls -l /root/text.txt

                      ls: /root/text.txt: No such file or directory

                      ls -l /root/test.txt

                      -rw-r--r-- 1 root wheel 0 Jul 17 11:08 /root/test.txt

                      1 Reply Last reply Reply Quote 0
                      • S
                        stephenw10 Netgate Administrator
                        last edited by Jul 17, 2024, 4:22 PM

                        Hmm, then I would try to recover to 24.03 dircetly and see if it shows errors installing. You should be able to recover the config at the same time.

                        B 1 Reply Last reply Jul 17, 2024, 4:29 PM Reply Quote 0
                        • B
                          beardedguy @stephenw10
                          last edited by Jul 17, 2024, 4:29 PM

                          @stephenw10
                          thanks, is there a process I can follow?

                          1 Reply Last reply Reply Quote 0
                          • S
                            stephenw10 Netgate Administrator
                            last edited by Jul 17, 2024, 4:29 PM

                            https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

                            B 1 Reply Last reply Jul 17, 2024, 6:08 PM Reply Quote 1
                            • B
                              beardedguy @stephenw10
                              last edited by Jul 17, 2024, 6:08 PM

                              @stephenw10
                              i'm going though installation process and its requesting network connection

                              Verifying the Internet connection...
                              Trying to reach the Netgate Servers, please wait

                              i have internet on my laptop connected to console port. any suggestions?

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Jul 17, 2024, 6:14 PM

                                You need to have the 2100 WAN connected to something valid so it can reach the pkg servers to install the latest version.

                                B 1 Reply Last reply Jul 17, 2024, 7:00 PM Reply Quote 0
                                • B
                                  beardedguy @stephenw10
                                  last edited by Jul 17, 2024, 7:00 PM

                                  @stephenw10
                                  back up and running, thanks for the help, excellent support!

                                  1 Reply Last reply Reply Quote 2
                                  • S
                                    stephenw10 Netgate Administrator
                                    last edited by Jul 17, 2024, 7:01 PM

                                    Ah, great result! 👍

                                    1 Reply Last reply Reply Quote 0
                                    • B
                                      beardedguy
                                      last edited by Jul 18, 2024, 10:03 PM

                                      to prevent this kind of problem in the future I am looking for a UPS compatible with the NUT package on the 2100. is there a recommended UPS?

                                      G 1 Reply Last reply Jul 19, 2024, 5:42 AM Reply Quote 0
                                      • S
                                        stephenw10 Netgate Administrator
                                        last edited by Jul 18, 2024, 10:08 PM

                                        There isn't a Netgate recommended UPS.

                                        If you ask in the UPS tools sub though I'm sure you'll get some.

                                        B 1 Reply Last reply Jul 18, 2024, 10:09 PM Reply Quote 1
                                        • B
                                          beardedguy @stephenw10
                                          last edited by Jul 18, 2024, 10:09 PM

                                          @stephenw10 thanks,

                                          1 Reply Last reply Reply Quote 0
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