• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

XG-7100-1U PSU

Official Netgate® Hardware
7
22
2.6k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • G
    gmillerd
    last edited by May 4, 2023, 5:00 AM

    Hello, does anyone know of a source for the 7100 PSUs? I just had one die and clearly they are end of life. The online world seems to be aware of them, but not providing much in the way of sources. There are a lot of threads on them, but not much in the way of resolutions other than they go bad often.

    Thank you very much.

    pn: ng-plcc-1u
    mod: fsak150j

    1 Reply Last reply Reply Quote 1
    • S
      stephenw10 Netgate Administrator
      last edited by May 4, 2023, 12:26 PM

      Did you open a ticket with us? https://www.netgate.com/tac-support-request

      K 1 Reply Last reply Oct 17, 2023, 4:09 PM Reply Quote 0
      • K
        kboddy @stephenw10
        last edited by kboddy Oct 17, 2023, 4:09 PM Oct 17, 2023, 4:09 PM

        @stephenw10 We called and were told that it wasn't a replaceable component. Has this changed?

        Thanks,
        Keith

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Oct 17, 2023, 5:12 PM

          If it's in warranty we would need the complete device to test and confirm replacement.

          If it's out of warranty it can be replaced. It's a standard 12V power connector etc

          K 1 Reply Last reply Oct 17, 2023, 6:18 PM Reply Quote 0
          • K
            kboddy @stephenw10
            last edited by Oct 17, 2023, 6:18 PM

            @stephenw10 wicked! It's the same model as the OP. We're out of warranty now as it failed after 1 year - so if you could provide a quote, that'd be amazing.

            1 Reply Last reply Reply Quote 0
            • S
              stephenw10 Netgate Administrator
              last edited by Oct 17, 2023, 6:41 PM

              Ah, sorry I mean it can physically be replaced. As in it's a separate component with a standard form factor. I'm not sure whether we can replace it out of warranty.

              I assume you already opened a ticket with us about this?

              1 Reply Last reply Reply Quote 0
              • G
                GeorgeCZ58
                last edited by Nov 7, 2023, 6:33 PM

                I just buy for spare part this one FSP/Fortron Flex ATX FSP180-50FEB . It should fit.

                D 1 Reply Last reply Jul 18, 2024, 6:15 PM Reply Quote 1
                • D
                  dmad @GeorgeCZ58
                  last edited by Jul 18, 2024, 6:15 PM

                  @GeorgeCZ58

                  Does that PSU start up without ATX pin jumping? I've been looking for a stock replacement for these 7100s - I ended up getting one that fits, however since that 7100 connects ONLY with the CPU power plug it doesn't turn on unless I run a jumper/switch on the atx connector to start the system. Not really a solution for a paying client unfortunately.

                  1 Reply Last reply Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Jul 18, 2024, 6:50 PM

                    You can get a pre-jumpered plug to connect to do that permanently. Not something I've tried myself but could be a solution here.

                    D 1 Reply Last reply Jul 18, 2024, 8:00 PM Reply Quote 0
                    • D
                      dmad @stephenw10
                      last edited by Jul 18, 2024, 8:00 PM

                      @stephenw10

                      well the device is out of warranty in any event. I believe we are going to get them to replace them with newer hardware that carries a warranty.

                      i'll probably end up using this fw with a manual switch on it for projects or a test bed

                      1 Reply Last reply Reply Quote 1
                      • M
                        mstrong
                        last edited by Sep 30, 2024, 2:19 PM

                        I'm looking for replacement PSUs for XG-7100's as well - I have several that I'd like to keep running now that the devices are out of warranty and the original power supplies are failing.

                        Has anyone found a suitable replacement aftermarket PSU?

                        D 2 Replies Last reply Sep 30, 2024, 4:21 PM Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Sep 30, 2024, 2:31 PM

                          Did you speak to our sales/TAC guys? I'd try that first.

                          D 1 Reply Last reply Sep 30, 2024, 4:23 PM Reply Quote 0
                          • D
                            dmad @mstrong
                            last edited by Sep 30, 2024, 4:21 PM

                            @mstrong hey man yeah, I did end up getting a replacement off of Amazon.

                            The caveat, however is that the 7100 PSU uses ONLY the cpu power connector, so the one they have loaded in there triggers on/off using magic is seems.

                            That being said, we did get an ATX power trigger switch to power up the firewall

                            Like one of these
                            DKARDU 2 Pack 24 Pin ATX Red LED Power On/Off Switch Jumper Bridge Adapter Cable for Pulsing Water Cooling Pump On and Off, 55cm https://a.co/d/3elADXH

                            I'd give you the exact psu, but I have to check with our purchasing, it's not on my Amazon account and I'm off today. It was like 150 bucks and was approximately the same physical size though. Pretty sure it was one of the ones previously recommended in this thread.

                            1 Reply Last reply Reply Quote 0
                            • D
                              dmad @stephenw10
                              last edited by Sep 30, 2024, 4:23 PM

                              @stephenw10 netgate has none and won't sell individual hardware components. They say "send it in" and then they will replace the PSU, however none of the 7100s are in warranty anymore.

                              This means that everyone who bought a 7100 is left in the cold with a very expensive paperweight.

                              1 Reply Last reply Reply Quote 0
                              • S
                                stephenw10 Netgate Administrator
                                last edited by Sep 30, 2024, 4:25 PM

                                Hmm, I thought we did have some now. Might be for internal use only. 🤔

                                D 1 Reply Last reply Sep 30, 2024, 5:25 PM Reply Quote 0
                                • D
                                  dmad @stephenw10
                                  last edited by Sep 30, 2024, 5:25 PM

                                  @stephenw10 who knows, I haven't called in about it for a while now though

                                  1 Reply Last reply Reply Quote 0
                                  • D
                                    dmad @mstrong
                                    last edited by Oct 1, 2024, 3:14 PM

                                    @mstrong

                                    this is the one we got:

                                    https://www.amazon.ca/SilverStone-Technology-Supply-Connector-SST-FX350-G-USA/dp/B07QGMX5DW?th=1

                                    So this PSU, with the atx switch wire:
                                    https://a.co/d/3elADXH

                                    will run your 7100.

                                    M 1 Reply Last reply Oct 1, 2024, 6:56 PM Reply Quote 1
                                    • M
                                      mstrong @dmad
                                      last edited by Oct 1, 2024, 6:56 PM

                                      @dmad said in XG-7100-1U PSU:

                                      https://www.amazon.ca/SilverStone-Technology-Supply-Connector-SST-FX350-G-USA/dp/B07QGMX5DW?th=1

                                      Thanks for sharing dmad! I thought it would be a lot easier to source a flex atx 1U power supply under $100 - I guess that's why these are failing so often lol.

                                      @stephenw10 Netgate Sales wants me to ship my bad PSU back and then sell me a failed-then-refurbished replacement Channel Well 150W PSU for $65. I'd rather not go through all that trouble and still have the exact same dubious PSU.

                                      D 1 Reply Last reply Oct 1, 2024, 6:58 PM Reply Quote 0
                                      • D
                                        dmad @mstrong
                                        last edited by Oct 1, 2024, 6:58 PM

                                        @mstrong well it is a standard size, and that's 150 canadian dollars.. i'm sure you could find a cheaper PSU if you looked hard enough.

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          sdonnet
                                          last edited by sdonnet Oct 30, 2024, 10:45 AM Oct 30, 2024, 10:42 AM

                                          Hi,

                                          New problem with a XG-7100 power supply, today.
                                          The third in 2 years...

                                          My reseller told me he has no more stock. So, I am looking to alternatives. Do you have some power supply references I can buy somewhere ?

                                          I found a CWT fsak150j, which seems compatible, but no way to buy it on the Web

                                          D 1 Reply Last reply Oct 30, 2024, 3:12 PM Reply Quote 0
                                          • First post
                                            Last post
                                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.