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    NG1100 Admin login times out multiple times

    Scheduled Pinned Locked Moved General pfSense Questions
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    • K
      KC2020
      last edited by KC2020

      For the last couple of days when I have tried to log into my NG1100
      admin page my browser times out multiple times. Today it took 6 attempts. This is when nobody is on the network, nothing is running in the background.

      When I finally get in there's plenty of CPU and memory available.

      Is there a sleep mode that I don't know about ?

      I'm running 24.03 release and it's functioning fine otherwise.

      NGfail.jpeg

      NG2.JPG

      1 Reply Last reply Reply Quote 0
      • JonathanLeeJ
        JonathanLee
        last edited by

        Do you have any max states set for GUI and or timeouts ?

        Make sure to upvote

        K 1 Reply Last reply Reply Quote 0
        • K
          KC2020 @JonathanLee
          last edited by

          @JonathanLee I don't even know what those are.

          JonathanLeeJ 1 Reply Last reply Reply Quote 0
          • JonathanLeeJ
            JonathanLee @KC2020
            last edited by

            @KC2020 try to clear your cache and set the browser DNS to point to your firewall

            Make sure to upvote

            K 1 Reply Last reply Reply Quote 0
            • K
              KC2020 @JonathanLee
              last edited by KC2020

              @JonathanLee I did both of those things before posting here.

              Once I've logged in then the response if I log out and back in is normal. The browser timing out only happens on my first attempt to log in for the day.

              JonathanLeeJ 1 Reply Last reply Reply Quote 0
              • JonathanLeeJ
                JonathanLee @KC2020
                last edited by

                @KC2020 set the gui to timeout maybe it holds on to a state..

                Make sure to upvote

                K 1 Reply Last reply Reply Quote 0
                • K
                  KC2020 @JonathanLee
                  last edited by

                  @JonathanLee I'll give that a try.

                  Thank you !

                  1 Reply Last reply Reply Quote 1
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    It could be a system clock update causing it to be expired. The 1100 doesn't have a battery backed clock so if it's power cycled it syncs with ntp once it sees valid time sources.

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      KC2020 @stephenw10
                      last edited by

                      @stephenw10 It's been up for 14 days but this just started happening 2 days ago.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Not that then! Unless it's somehow updating from conflicting ntp sources. Unlikely!

                        JonathanLeeJ 1 Reply Last reply Reply Quote 0
                        • JonathanLeeJ
                          JonathanLee @stephenw10
                          last edited by

                          @stephenw10 You think his states could be not timing out for GUI? I have mine set to a timer...

                          Make sure to upvote

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            If the states timed out and the TCP flags were wrong on the traffic you would see it blocked in the firewall log.

                            K 1 Reply Last reply Reply Quote 0
                            • K
                              KC2020 @stephenw10
                              last edited by

                              @stephenw10 I set a session timeout of 10 minutes. I have never entered a value in that field before. Logged back in after it timed out, cleared the session timeout field. This morning the login page came up normally.

                              1 Reply Last reply Reply Quote 1
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