Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    NG1100 Admin login times out multiple times

    Scheduled Pinned Locked Moved General pfSense Questions
    13 Posts 3 Posters 293 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • K Offline
      KC2020
      last edited by KC2020

      For the last couple of days when I have tried to log into my NG1100
      admin page my browser times out multiple times. Today it took 6 attempts. This is when nobody is on the network, nothing is running in the background.

      When I finally get in there's plenty of CPU and memory available.

      Is there a sleep mode that I don't know about ?

      I'm running 24.03 release and it's functioning fine otherwise.

      NGfail.jpeg

      NG2.JPG

      1 Reply Last reply Reply Quote 0
      • JonathanLeeJ Offline
        JonathanLee
        last edited by

        Do you have any max states set for GUI and or timeouts ?

        Make sure to upvote

        K 1 Reply Last reply Reply Quote 0
        • K Offline
          KC2020 @JonathanLee
          last edited by

          @JonathanLee I don't even know what those are.

          JonathanLeeJ 1 Reply Last reply Reply Quote 0
          • JonathanLeeJ Offline
            JonathanLee @KC2020
            last edited by

            @KC2020 try to clear your cache and set the browser DNS to point to your firewall

            Make sure to upvote

            K 1 Reply Last reply Reply Quote 0
            • K Offline
              KC2020 @JonathanLee
              last edited by KC2020

              @JonathanLee I did both of those things before posting here.

              Once I've logged in then the response if I log out and back in is normal. The browser timing out only happens on my first attempt to log in for the day.

              JonathanLeeJ 1 Reply Last reply Reply Quote 0
              • JonathanLeeJ Offline
                JonathanLee @KC2020
                last edited by

                @KC2020 set the gui to timeout maybe it holds on to a state..

                Make sure to upvote

                K 1 Reply Last reply Reply Quote 0
                • K Offline
                  KC2020 @JonathanLee
                  last edited by

                  @JonathanLee I'll give that a try.

                  Thank you !

                  1 Reply Last reply Reply Quote 1
                  • stephenw10S Online
                    stephenw10 Netgate Administrator
                    last edited by

                    It could be a system clock update causing it to be expired. The 1100 doesn't have a battery backed clock so if it's power cycled it syncs with ntp once it sees valid time sources.

                    K 1 Reply Last reply Reply Quote 0
                    • K Offline
                      KC2020 @stephenw10
                      last edited by

                      @stephenw10 It's been up for 14 days but this just started happening 2 days ago.

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Online
                        stephenw10 Netgate Administrator
                        last edited by

                        Not that then! Unless it's somehow updating from conflicting ntp sources. Unlikely!

                        JonathanLeeJ 1 Reply Last reply Reply Quote 0
                        • JonathanLeeJ Offline
                          JonathanLee @stephenw10
                          last edited by

                          @stephenw10 You think his states could be not timing out for GUI? I have mine set to a timer...

                          Make sure to upvote

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S Online
                            stephenw10 Netgate Administrator
                            last edited by

                            If the states timed out and the TCP flags were wrong on the traffic you would see it blocked in the firewall log.

                            K 1 Reply Last reply Reply Quote 0
                            • K Offline
                              KC2020 @stephenw10
                              last edited by

                              @stephenw10 I set a session timeout of 10 minutes. I have never entered a value in that field before. Logged back in after it timed out, cleared the session timeout field. This morning the login page came up normally.

                              1 Reply Last reply Reply Quote 1
                              • First post
                                Last post
                              Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.