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    Hard reset & console reset not working any other options?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B Offline
      beardedguy @stephenw10
      last edited by

      @stephenw10
      thanks, is there a process I can follow?

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      • stephenw10S Online
        stephenw10 Netgate Administrator
        last edited by

        https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/reinstall-pfsense.html

        B 1 Reply Last reply Reply Quote 1
        • B Offline
          beardedguy @stephenw10
          last edited by

          @stephenw10
          i'm going though installation process and its requesting network connection

          Verifying the Internet connection...
          Trying to reach the Netgate Servers, please wait

          i have internet on my laptop connected to console port. any suggestions?

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          • stephenw10S Online
            stephenw10 Netgate Administrator
            last edited by

            You need to have the 2100 WAN connected to something valid so it can reach the pkg servers to install the latest version.

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            • B Offline
              beardedguy @stephenw10
              last edited by

              @stephenw10
              back up and running, thanks for the help, excellent support!

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              • stephenw10S Online
                stephenw10 Netgate Administrator
                last edited by

                Ah, great result! 👍

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                • B Offline
                  beardedguy
                  last edited by

                  to prevent this kind of problem in the future I am looking for a UPS compatible with the NUT package on the 2100. is there a recommended UPS?

                  GertjanG 1 Reply Last reply Reply Quote 0
                  • stephenw10S Online
                    stephenw10 Netgate Administrator
                    last edited by

                    There isn't a Netgate recommended UPS.

                    If you ask in the UPS tools sub though I'm sure you'll get some.

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                    • B Offline
                      beardedguy @stephenw10
                      last edited by

                      @stephenw10 thanks,

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                      • GertjanG Offline
                        Gertjan @beardedguy
                        last edited by

                        @beardedguy said in Hard reset & console reset not working any other options?:

                        am looking for a UPS compatible with the NUT package

                        UPSs are all different, but basically all the same.
                        So, if you have to chose, chose the one that works best - not with you, but with the software that is going to use the UPS : the NUT package.
                        In other words : check out this list : Hardware compatibility list and based upon what you find, make your decision.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

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                        • B Offline
                          beardedguy @Gertjan
                          last edited by

                          @Gertjan thanks for the info, I got brave yesterday and ordered this one...

                          APC Back-UPS 600VA, 120V, 1 USB charging port, 7 NEMA outlets (2 surge)
                          BE600M1

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