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    intel i350-t4 always shows network connection down on pfsense 2.6 and higher

    Scheduled Pinned Locked Moved General pfSense Questions
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    • N
      NaibElSayel
      last edited by

      So I had pfsense running with 2.4.5 just fine, went to update to 2.6 and the network card intel i350-t4 always shows connection as down...I originally thought the card died, and went back to using my modem as a router for quite a while, I set up pfsense for a friend using the same card, but he had to take it down as I wasn't available to troubleshoot a problem for him, he gave me the computer with the same network card i350-t4 and today I went to install pfsense 2.7.2 on it and it's doing the same thing even though a network cable is connected and lighting up it detects all ports as down. I don't understand why

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Where are you seeing it as down?

        What does ifconfig show at the command line?

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        • N
          NaibElSayel @stephenw10
          last edited by

          @stephenw10

          when I go to 1) setup interfaces, it gives you a list of them being down, when I do -a to auto config it tells me they're down

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Ah, OK. Not all NICs/drivers support that. But the NIC itself should still work.

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            • N
              NaibElSayel @stephenw10
              last edited by

              @stephenw10
              It does not and I know it should as it worked previously to 2.6 in both machines its the exact same, network connections down

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              • N
                NaibElSayel @NaibElSayel
                last edited by

                @NaibElSayel
                I ordered an intel pro 1000 vt to replace it as I have no clue from any internet searches as what to do about it, and vt is supported in freebsd 14

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  i350 is well supported. Just assign the interfaces as igb0 and igb1. Then use the output of ifconfig once the install is complete to discover which port is igb0.

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                  • N
                    NaibElSayel @stephenw10
                    last edited by

                    @stephenw10
                    ifconfig results in showing no carrier for status tried to assign interfaces again and link status is down, even tried running ifconfig igb0 up and its still not

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, so you competed the setup and run ifconfig and all the igb NICs show no carrier even though the port itself has active link LEDs?

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                      • N
                        NaibElSayel @stephenw10
                        last edited by

                        @stephenw10 yes

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                        • W
                          WN1X @NaibElSayel
                          last edited by

                          @NaibElSayel You may want to check the Yottamark sticker on the card to rule out it being a fake.

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                          • N
                            NaibElSayel @WN1X
                            last edited by

                            @WN1X why would it start doing my problem after 2.6, wouldn't it have always done it if it were fake?

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Newer drivers trying to read something from the card that it isn't reporting correctly for example.

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                              • N
                                NaibElSayel
                                last edited by NaibElSayel

                                I disabled the realtek onboard card, it works for a minute but I can't even get through the wizard on the gui before it stops working...
                                @WN1X @stephenw10

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                                • W
                                  WN1X @NaibElSayel
                                  last edited by

                                  @NaibElSayel Did you check the card to see if it is a fake, as I suggested?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator @NaibElSayel
                                    last edited by

                                    @NaibElSayel said in intel i350-t4 always shows network connection down on pfsense 2.6 and higher:

                                    I disabled the realtek onboard card, it works for a minute

                                    What works? The i350?

                                    Is anything logged?

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                                    • N
                                      NaibElSayel @WN1X
                                      last edited by

                                      @WN1X it doesn't have a fancy sticker...bummer...but none of the ones I see online to buy like from amazon or ebay have them in the pictures...

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                                      • W
                                        WN1X @NaibElSayel
                                        last edited by

                                        @NaibElSayel Check for a BradyID. You can check here: https://verifyintel.bradyid.com

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Mostly the "fake" cards are OK it seems. I've never tried one myself but there are many reports here on the forum.

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                                          • N
                                            NaibElSayel @stephenw10
                                            last edited by

                                            @stephenw10 @WN1X ya it is definitely fake...where would I find a real one in canada?

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