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    Can't login to GUI

    Scheduled Pinned Locked Moved General pfSense Questions
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    • chudakC
      chudak @chudak
      last edited by

      I wonder what does resetwebgui do via ssh 12) PHP shell + Netgate pfSense Plus tools

      anyone?

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It does:

        // parse config.xml
        config_set_path('', parse_config(true));
        $default_theme = "pfSense.css";
        $default_columns = 2;
        $default_widgets = "system_information:col1:show,interfaces:col2:show";
        
        echo "Resetting webGUI:\n";
        echo "  Theme to " . $default_theme . "\n";
        echo "  Dashboard columns to " . $default_columns . "\n";
        echo "  Top navigation to scroll\n";
        echo "  Widgets to System Information and Interfaces\n";
        echo "...";
        
        config_set_path('system/webgui/webguicss', $default_theme);
        config_set_path('system/webgui/dashboardcolumns', $default_columns);
        
        config_del_path('system/webgui/webguifixedmenu');
        
        config_set_path('widgets/sequence', $default_widgets);
        
        write_config("pfSsh.php reset webGUI");
        
        echo "done.\n";
        

        So it resets the dashboard to the default layout. Useful if you have added a broken widget for example because you are always first taken to the dashboard.

        chudakC 1 Reply Last reply Reply Quote 0
        • chudakC
          chudak @stephenw10
          last edited by

          @stephenw10 said in Can't login to GUI:

          It does:

          // parse config.xml
          config_set_path('', parse_config(true));
          $default_theme = "pfSense.css";
          $default_columns = 2;
          $default_widgets = "system_information:col1:show,interfaces:col2:show";
          
          echo "Resetting webGUI:\n";
          echo "  Theme to " . $default_theme . "\n";
          echo "  Dashboard columns to " . $default_columns . "\n";
          echo "  Top navigation to scroll\n";
          echo "  Widgets to System Information and Interfaces\n";
          echo "...";
          
          config_set_path('system/webgui/webguicss', $default_theme);
          config_set_path('system/webgui/dashboardcolumns', $default_columns);
          
          config_del_path('system/webgui/webguifixedmenu');
          
          config_set_path('widgets/sequence', $default_widgets);
          
          write_config("pfSsh.php reset webGUI");
          
          echo "done.\n";
          

          So it resets the dashboard to the default layout. Useful if you have added a broken widget for example because you are always first taken to the dashboard.

          I will wait on using it , thx

          6aaf4533-1112-4e1f-a222-1855eda230d6-image.png

          That's what I got on incognito browser

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @chudak
            last edited by

            @chudak

            Time to find out what written here :
            fab51733-6b17-40a3-bc52-ee8fe332b841-image.png

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            chudakC 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Can you click on that to reach the crash report?

              Can you visit any other page if you go to it directly? Like: https://<firewall_ip>/status_logs.php

              chudakC 1 Reply Last reply Reply Quote 0
              • chudakC
                chudak @Gertjan
                last edited by

                @Gertjan said in Can't login to GUI:

                @chudak

                Time to find out what written here :
                fab51733-6b17-40a3-bc52-ee8fe332b841-image.png

                The web server encountered an error processing this request.

                Check the Crash Reporter for details.
                50x Error

                1 Reply Last reply Reply Quote 0
                • chudakC
                  chudak @stephenw10
                  last edited by chudak

                  @stephenw10 said in Can't login to GUI:

                  Can you click on that to reach the crash report?

                  Can you visit any other page if you go to it directly? Like: https://<firewall_ip>/status_logs.php

                  Yes actually!!!

                  But not dashboard

                  What does it mean?

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Almost certainly that something on the dashboard is triggering the issue.

                    What widgets do you have enabled there?

                    chudakC 1 Reply Last reply Reply Quote 0
                    • chudakC
                      chudak @stephenw10
                      last edited by

                      @stephenw10

                      Hard to say, can't remember

                      I'd say all :)

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Well running that phpshell script will set the dash back to the defaults if needed. Or you can roll back the config if you just added something to the dash.

                        chudakC 1 Reply Last reply Reply Quote 0
                        • chudakC
                          chudak @stephenw10
                          last edited by

                          @stephenw10 said in Can't login to GUI:

                          Well running that phpshell script will set the dash back to the defaults if needed. Or you can roll back the config if you just added something to the dash.

                          I will try rebooting tomorrow

                          I have not touched anything at all on the dash, so 🤷🏼‍♂️

                          Another issue is - what’s the best way to troubleshoot for users in similar situations. So far no answer yet

                          I must tell that today's exchange was useful

                          Thx guys!

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Check the System and Webgui logs. Use the CLI if the webgui is not available at all.

                            1 Reply Last reply Reply Quote 0
                            • GertjanG
                              Gertjan @chudak
                              last edited by

                              @chudak said in Can't login to GUI:

                              what’s the best way to troubleshoot for users in similar situations.

                              As my signature : always start looking at the logs.
                              Don't care if the GUI or whatever isn't working : the logs are always (every system on the planet) here : /var/log/
                              Logs files are always great : the tell you when the system is happy, you'll learn to see what logs look like if all is well.
                              When things go downhill, you'll spot the new lines / messages and these tell you what is up.

                              No "help me" PM's please. Use the forum, the community will thank you.
                              Edit : and where are the logs ??

                              1 Reply Last reply Reply Quote 0
                              • chudakC
                                chudak
                                last edited by

                                The system is back to normal without me doing anything today !!!

                                S 1 Reply Last reply Reply Quote 0
                                • JonathanLeeJ
                                  JonathanLee
                                  last edited by

                                  There is a GUI security feature that will lock the gui out under some attack conditions. It self locks for a specific time

                                  Make sure to upvote

                                  chudakC 1 Reply Last reply Reply Quote 0
                                  • chudakC
                                    chudak @JonathanLee
                                    last edited by

                                    @JonathanLee said in Can't login to GUI:

                                    There is a GUI security feature that will lock the gui out under some attack conditions. It self locks for a specific time

                                    Really? And where is it configured and how do I know it was invoked?

                                    I did run multiple pings from other countries, so it could be treated as an attack, I guess.

                                    1 Reply Last reply Reply Quote 0
                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      If you fail to login 3 times from the same source IP it will get locked out by sshguard. When that happens you won't be able to connect at all. You won't see the login screen. What you're seeing is not that.

                                      https://docs.netgate.com/pfsense/en/latest/config/advanced-admin.html#login-protection

                                      JonathanLeeJ chudakC 2 Replies Last reply Reply Quote 1
                                      • JonathanLeeJ
                                        JonathanLee @stephenw10
                                        last edited by JonathanLee

                                        @stephenw10 I learned that the hard way :)

                                        Make sure to upvote

                                        1 Reply Last reply Reply Quote 0
                                        • chudakC
                                          chudak @stephenw10
                                          last edited by

                                          @stephenw10 said in Can't login to GUI:

                                          If you fail to login 3 times from the same source IP it will get locked out by sshguard. When that happens you won't be able to connect at all. You won't see the login screen. What you're seeing is not that.

                                          https://docs.netgate.com/pfsense/en/latest/config/advanced-admin.html#login-protection

                                          Does it expose any GUI level option?

                                          thx it's great!

                                          stephenw10S 1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator @chudak
                                            last edited by

                                            @chudak said in Can't login to GUI:

                                            Does it expose any GUI level option?

                                            Not sure what you're asking there?

                                            There are tuning options for it in the GUI. You can whitelist IPs to prevent them being blocked.

                                            chudakC 1 Reply Last reply Reply Quote 0
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