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    Outlook sign in technology for notifications

    Scheduled Pinned Locked Moved General pfSense Questions
    34 Posts 6 Posters 1.3k Views
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @jrey
      last edited by johnpoz

      it reads "continue syncing Outlook Email in non-Microsoft email apps" pfsense isn't syncing anything - its sending email, that is all.. If you are using an app password.. your not syncing.

      As @Gertjan mentions google did this quite some time ago, my pfsense uses a app password to send email, ie send notifications, like my certs are going to expire or there was some other error.

      Maybe he got that email because he has some other 3rd party app, but I can find nothing about "app" passwords going away.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

      J 1 Reply Last reply Reply Quote 0
      • J
        jrey @johnpoz
        last edited by

        @johnpoz

        Syncing also means sending --- Look (for example) at the sample for thunderbird they give in the link, notice the SMTP sample, notice the Auth Method box highlighted and the wording

        For Authentication method, select OAuth2 (instead of Normal password).

        Normal = Plain in this context.

        "users attempting to connect their Microsoft accounts through Basic Authentication will fail to do so."

        You have to connect to send...

        But isn't this a simple as the Poster likely has "PLAIN" and needs to select the other available option "LOGIN" ?

        Maybe the prompt text below the option means something else ..
        "Select the authentication mechanism used by the SMTP server. Most work with PLAIN, some servers like Exchange or Office365 might require LOGIN."

        I can't comment specifically on using an outlook account on a netgate, because I don't.

        johnpozJ M J 3 Replies Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @jrey
          last edited by johnpoz

          @jrey I don't use it either.. but what I can do is set it up and see.. But if they were taking away the app passwords, don't you think they would mention it on the page on how to create app passwords?

          Or state in their warning that APP passwords will no longer function?

          And yes its quite possible "basic" or plain auth is going away.. But I can not find anything that says APP passwords are going away...

          Agree shouldn't be using plain as auth method.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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          • M
            mtk67 @jrey
            last edited by

            @jrey I double checked and I'm set to LOGIN not PLAIN.

            1 Reply Last reply Reply Quote 0
            • M
              mtk67 @jrey
              last edited by

              @jrey I'm not using PLAIN. I'm using LOGIN.

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @mtk67
                last edited by

                @mtk67 so its the 16th that they make this go away right.. Guess we will know in a few days.. But for sure don't see them taking away app passwords.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                M 1 Reply Last reply Reply Quote 1
                • M
                  mtk67 @johnpoz
                  last edited by

                  @johnpoz The best guess on what the 'modern authentication' is that they're referring to is similar to what, I think, Google does. And that is upon entering your creds you have to confirm authentication on another device (like your phone). Microsoft uses their Authenticator app.

                  I know that Synology uses this now so it was a change they had to make (don't ask me what, maybe OAUTH/2 as someone mentioned in a reply) to make this work. That's really the only other place I'm setup for notifications to this outlook.com address. Thus, this is why I suspect the notice that I received is due to my attempt to use it for pfSense notifications.

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @mtk67
                    last edited by johnpoz

                    @mtk67 Well I bet you a beer ;) that app passwords don't go away..

                    On the 17th I will do a test of sending notification emails with pfsense using a @live.com (microsoft) email address and servers.

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      mtk67 @johnpoz
                      last edited by

                      @johnpoz I'm sure you're right about app passwords. It'll be interesting to see what, if anything, changes next week.

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        jrey @mtk67
                        last edited by

                        @mtk67

                        Other the other hand, your notice may have been because of another device (the coffee maker) and not because of the pfSense settings at all.. (their notice of course does not tell you what device, only that you have "something" that is using Basic on that account) Assuming you use outlook on other devices, maybe one of those caused you to get the notice from MS and there are clear instructions for some of those cases in the article. They are truly only flagging that something using your account is using Basic Auth, nothing more.

                        The app password are not going away, the ability to use Normal/Plain/Basic is.

                        In my case the notice was generated because a legacy system (a script actually not even a mail application installed on this system) but that was still wanting to "talk" to outlook to send mail and it was set to basic, opps. Every thing else was already using what they reference as "modern" connections with regards to outlook - and the account and passwords still apply. You are not being asked to change your account or password.

                        the extended wording throughout the article and examples they provide are pretty clear and consistent. Don't use Basic Auth.

                        "Until September 16th, users signing into Outlook.com through Basic Authentication may experience recurring password prompts in Outlook and other third-party email applications. This is a known issue. After September 16th, users attempting to connect their Microsoft accounts through Basic Authentication will fail to do so."

                        You'll still be able to login with your account and password, again just not using Basic Auth.

                        Even though I don't use outlook on the netgate, my expectation (and interpretation of the message below the selection) is that LOGIN should work and PLAIN for those set that may be set that way will start to fail consistently. (assuming all the other setting are correct). Since you are already set for LOGIN - hit "Test SMTP Settings" on the 17th and you will know.

                        Have fun!

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mtk67 @jrey
                          last edited by

                          @jrey I guess I'll find out next week. But as I mentioned in an earlier reply I am only using this email account in two places... One is on my Synology and the other is here. Pretty sure it's not the NAS as mentioned, so that just leaves this. Maybe this is much ado about nothing.

                          My coffee maker is not connected to the net. ;)

                          johnpozJ 1 Reply Last reply Reply Quote 0
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @mtk67
                            last edited by

                            @mtk67 and so did your notifications stop?

                            I just setup notification in my 2.7.2 vm using outlook.com - didn't even create an app password and working

                            working.jpg

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                            1 Reply Last reply Reply Quote 1
                            • M
                              mtk67
                              last edited by

                              The emails are still working as of this morning. That tells me that either they:
                              A. Didn’t make any change yet despite the 9/16 advertised deadline. -or-
                              B. Incorrectly identified customers using SMTP with LOGIN and created unnecessary panic.

                              Hoping it’s B. If I end up seeing an impact I will post an update back to this thread. But all seems to be working unchanged as of today (9/18).

                              johnpozJ M 2 Replies Last reply Reply Quote 0
                              • M
                                mtk67
                                last edited by

                                By the way, thanks for all the replies, ideas, and help here. Much appreciated!

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator @mtk67
                                  last edited by

                                  @mtk67 said in Outlook sign in technology for notifications:

                                  created unnecessary panic.

                                  No - not MS, don't say it is so ;)

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                  1 Reply Last reply Reply Quote 1
                                  • M
                                    mtk67 @mtk67
                                    last edited by

                                    @mtk67 Wanted to post an update in case others are having the same problem. The emails continued to work until this week. Now I get an authentication error, so it seems MSFT had a grace period after their stated deadline.

                                    The auth error is
                                    Error: LOGIN authentication failure [SMTP: Invalid response code received from server (code: 535, response: 5.7.139
                                    Authentication unsuccessful, basic authentication is disabled. [LV3P220CA0009.NAMP220.PROD.OUTLOOK.COM 2024-10-01 T01:39:18.356Z 08DCE11B520D41E6])]

                                    I'll wait patiently until netgate provides an auth fix for this. Still working fine on Synology which uses OAUTH2. Otherwise I'll need to switch to another email provider, though they all seem to be going the same route these days.

                                    johnpozJ 1 Reply Last reply Reply Quote 1
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @mtk67
                                      last edited by johnpoz

                                      @mtk67 still working here

                                      workingheree.jpg

                                      Are you using LOGIN, like in my above example?

                                      PLAIN yeah fails

                                      dontuseplain.jpg

                                      Change it back to LOGIN and works

                                      works.jpg

                                      what version of pfsense are you using? This is from my 2.7.2 version.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        jrey @jrey
                                        last edited by

                                        @jrey said in Outlook sign in technology for notifications:

                                        But isn't this a simple as the Poster likely has "PLAIN" and needs to select the other available option "LOGIN" ?

                                        GertjanG M 2 Replies Last reply Reply Quote 1
                                        • GertjanG
                                          Gertjan @jrey
                                          last edited by

                                          @jrey

                                          Yeah,
                                          and this one (@mtk67 :):
                                          Microsoft has not like 'us, the common mortals', just one mail server behind one IP.
                                          They have probably a couple of hundreds or more, and they get updated and upgraded one by one - not "all at ones at midnight". After all, if there was some update/upgrade issue, its always better to hinder just 1 % of you clients instead of "all of them at ones".

                                          So, imho, the upcoming app password is a thing, and will be phased in over time.

                                          No "help me" PM's please. Use the forum, the community will thank you.
                                          Edit : and where are the logs ??

                                          1 Reply Last reply Reply Quote 0
                                          • M
                                            mtk67 @jrey
                                            last edited by

                                            @jrey no. It’s not that simple. I have LOGIN selected not PLAIN.

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