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    WAN periodically Rebooting

    Scheduled Pinned Locked Moved General pfSense Questions
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    • VioletDragonV
      VioletDragon @diyhouse
      last edited by

      @diyhouse My Mate Vince, use to have a eBay shop but then doesn't do that much these days, I just terminate the Ethernet cable with RJ45 to RJ12 myself. I make them for folk too but not made any since as been a tad busy.

      10Mbps up that's a bit slow, My DSL connection with BT Business & Zen Business I get 20mbps up. This also depends how far you are away from the Cab too.

      Regards

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      • D
        diyhouse @VioletDragon
        last edited by

        @VioletDragon Yes,.. I was a little disappointed in my upload speed...
        Considering I am only about 200Meters from the cabinet,.. and then only a 100meters from the actual exchange... ( yes the exchange is actually closer.. Literately just across the road, and some yards down :-) )
        My plan was to see how this config goes,.. before re-applying the Dratek Modem,.. and being able to see 'whats inside the modem performance '

        VioletDragonV 1 Reply Last reply Reply Quote 0
        • VioletDragonV
          VioletDragon @diyhouse
          last edited by

          @diyhouse Do you see the same speeds with the old VDSL BT Modem as well as the Dreytek ? how are you plugging the modem and Dreytek into the firewall ? Port on switch in a VLAN or straight into the WAN Port of the Firewall ?

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            diyhouse @VioletDragon
            last edited by

            @VioletDragon said in WAN periodically Rebooting:

            the same speeds with the old VDSL BT Modem as well as the Dreytek ?

            from what I remember,.. many moons ago,.. the old Modem used to give these speeds,. albeit in the 62/15Mbps ball park.

            The Draytek,.. has only managed to deliver 25/9Mpbs with many breaks in connection...

            I did think about changing filter and modem together,.. but that does not really help when trying to identify a single cause if something goes wrong...

            how are you plugging the modem and Dreytek into the firewall ?

            This is done via a good quality, ( or at least it is supposed to be ),.. short CAT6e ethernet cable into the 1st port on the pfsense PC,.. ( the firewall PC has 4 ethernet ports,. one for WAN modem connection, another to local network,.. another to some VLANs, and the other port is unsued ), but never assume I always say,.. I will at some point try another cable.. to eliminate that unknown

            VioletDragonV 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              10M seems suspiciously like one of the available paid rates. Is it linked at that speed or just tested at that?

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              • VioletDragonV
                VioletDragon @diyhouse
                last edited by VioletDragon

                @diyhouse interesting. Did you test the Dreytek on its own without pfsense? When you do a Speedtest do you see any loss on gateway?

                Seem a bit strange though. Which package are you on with BT?

                Regards.

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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Yeah I thought there was only 80/20 or 40/10 on VDSL but maybe other providers offer different rates.

                  VioletDragonV D 2 Replies Last reply Reply Quote 1
                  • VioletDragonV
                    VioletDragon @stephenw10
                    last edited by

                    @stephenw10 I’m on Fibre 76 Essential. 76 down and 19 up. But I see around 20 up. With Zen Business Fibre Essentials 70 down 18 up I spend a little more as I have extra IPs.

                    FTTP needs to come soon though if I’m honest.

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                      diyhouse @stephenw10
                      last edited by

                      @stephenw10 HUmm,.. I think I suppossed to get 72/?? where the something is,..
                      checked contract:-
                      Screenshot from 2024-09-24 17-52-30.png

                      so I am definitely on the low side

                      VioletDragonV 1 Reply Last reply Reply Quote 0
                      • VioletDragonV
                        VioletDragon @diyhouse
                        last edited by

                        @diyhouse I would investigate that. I would look to see if you are getting any loss on your WAN. Contact BT.

                        Regards

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                          diyhouse @VioletDragon
                          last edited by

                          @VioletDragon
                          Lot going on at home so not much free time ATM.
                          But Just to keep the post alive,.. My download speed is currently sitting around 70Mbps,.. whilst my upload has not really improved from around 10Mbps,.. which is well below spec. I appreciate.
                          Uptimes are still in the 6 or 7 days max, sometimes 2 or 3... so def. not so good
                          Will give Draytek a go,.. and see what that can offer..

                          VioletDragonV 1 Reply Last reply Reply Quote 0
                          • VioletDragonV
                            VioletDragon @diyhouse
                            last edited by

                            @diyhouse You could possibly have a Line problem, I would highly recommend looking into it when you get some spare time. With the BT Fibre Modems I have with BT and Zen Business I get around 130 days uptime on WAN1 & WAN2 before the connection gets reset.

                            Regards

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Mmm, neither of my lines get reset by the server side unless they have some maintenance issue. I usually reboot it before they do!

                              VioletDragonV 1 Reply Last reply Reply Quote 0
                              • VioletDragonV
                                VioletDragon @stephenw10
                                last edited by

                                @stephenw10 Are you with BT or Zen ?

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  BT and Plusnet(who are BT, kinda).

                                  VioletDragonV 1 Reply Last reply Reply Quote 1
                                  • VioletDragonV
                                    VioletDragon @stephenw10
                                    last edited by

                                    @stephenw10 Interesting, not sure why the connection is reset after 130 days though. Will keep an eye on it though.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Currently at 153days on the Plusnet link and that's just the ppp session in pfSense. The actual DSL link has probably been up longer.

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                                        diyhouse @stephenw10
                                        last edited by

                                        @stephenw10
                                        Hi Guys,.. well plugged the New Draytek 166 modem in,.. config'd MTU to 1490,.. did a firmware upgrade to 4.2.7_BT
                                        Modem connected,.. with some great speeds,.. 70/70,.. amazing,.. on repeat only got 70/10,..
                                        Modem reporting Max download as circa 76,.. and Up,.. at 20,.... but speed test does not achieve the predicted UP speed,.. only 10'ish...
                                        ....and the other problem,.. connection only stays up for 10mins or so,...
                                        so had to revert back to Openreach modem...

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Hmm, really starts to seem like it must be a line issue.

                                          Though 70/70 seems like it might have been a measurement glitch because there is no sync speed for VDSL that would achieve that AFAIK.

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                                            diyhouse @stephenw10
                                            last edited by

                                            @stephenw10
                                            BT engineer call booked..!
                                            Interesting went through the hoops of logging an engineer call,.. and BT self tests,.. it confirmed there was a line problem.
                                            Although it is somewhat confusing when they refer to status lights of the BT HomeHub for indication as to what is not working,.. in the following questions,..
                                            But hey ho,.. engineer scheduled for next week,.. ( my choice, I was offered tomorrow,.. But cannot do that ). So pretty good service I would say.

                                            VioletDragonV 1 Reply Last reply Reply Quote 1
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