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WAN periodically Rebooting

General pfSense Questions
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  • D
    diyhouse @VioletDragon
    last edited by Sep 24, 2024, 3:25 PM

    @VioletDragon Yes,.. I was a little disappointed in my upload speed...
    Considering I am only about 200Meters from the cabinet,.. and then only a 100meters from the actual exchange... ( yes the exchange is actually closer.. Literately just across the road, and some yards down :-) )
    My plan was to see how this config goes,.. before re-applying the Dratek Modem,.. and being able to see 'whats inside the modem performance '

    V 1 Reply Last reply Sep 24, 2024, 3:36 PM Reply Quote 0
    • V
      VioletDragon @diyhouse
      last edited by Sep 24, 2024, 3:36 PM

      @diyhouse Do you see the same speeds with the old VDSL BT Modem as well as the Dreytek ? how are you plugging the modem and Dreytek into the firewall ? Port on switch in a VLAN or straight into the WAN Port of the Firewall ?

      D 1 Reply Last reply Sep 24, 2024, 4:10 PM Reply Quote 0
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        diyhouse @VioletDragon
        last edited by Sep 24, 2024, 4:10 PM

        @VioletDragon said in WAN periodically Rebooting:

        the same speeds with the old VDSL BT Modem as well as the Dreytek ?

        from what I remember,.. many moons ago,.. the old Modem used to give these speeds,. albeit in the 62/15Mbps ball park.

        The Draytek,.. has only managed to deliver 25/9Mpbs with many breaks in connection...

        I did think about changing filter and modem together,.. but that does not really help when trying to identify a single cause if something goes wrong...

        how are you plugging the modem and Dreytek into the firewall ?

        This is done via a good quality, ( or at least it is supposed to be ),.. short CAT6e ethernet cable into the 1st port on the pfsense PC,.. ( the firewall PC has 4 ethernet ports,. one for WAN modem connection, another to local network,.. another to some VLANs, and the other port is unsued ), but never assume I always say,.. I will at some point try another cable.. to eliminate that unknown

        V 1 Reply Last reply Sep 24, 2024, 4:21 PM Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Sep 24, 2024, 4:16 PM

          10M seems suspiciously like one of the available paid rates. Is it linked at that speed or just tested at that?

          1 Reply Last reply Reply Quote 1
          • V
            VioletDragon @diyhouse
            last edited by VioletDragon Sep 24, 2024, 4:21 PM Sep 24, 2024, 4:21 PM

            @diyhouse interesting. Did you test the Dreytek on its own without pfsense? When you do a Speedtest do you see any loss on gateway?

            Seem a bit strange though. Which package are you on with BT?

            Regards.

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              stephenw10 Netgate Administrator
              last edited by Sep 24, 2024, 4:24 PM

              Yeah I thought there was only 80/20 or 40/10 on VDSL but maybe other providers offer different rates.

              V D 2 Replies Last reply Sep 24, 2024, 4:45 PM Reply Quote 1
              • V
                VioletDragon @stephenw10
                last edited by Sep 24, 2024, 4:45 PM

                @stephenw10 I’m on Fibre 76 Essential. 76 down and 19 up. But I see around 20 up. With Zen Business Fibre Essentials 70 down 18 up I spend a little more as I have extra IPs.

                FTTP needs to come soon though if I’m honest.

                1 Reply Last reply Reply Quote 0
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                  diyhouse @stephenw10
                  last edited by Sep 24, 2024, 4:55 PM

                  @stephenw10 HUmm,.. I think I suppossed to get 72/?? where the something is,..
                  checked contract:-
                  login-to-view

                  so I am definitely on the low side

                  V 1 Reply Last reply Sep 24, 2024, 4:58 PM Reply Quote 0
                  • V
                    VioletDragon @diyhouse
                    last edited by Sep 24, 2024, 4:58 PM

                    @diyhouse I would investigate that. I would look to see if you are getting any loss on your WAN. Contact BT.

                    Regards

                    D 1 Reply Last reply Oct 16, 2024, 1:06 PM Reply Quote 0
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                      diyhouse @VioletDragon
                      last edited by Oct 16, 2024, 1:06 PM

                      @VioletDragon
                      Lot going on at home so not much free time ATM.
                      But Just to keep the post alive,.. My download speed is currently sitting around 70Mbps,.. whilst my upload has not really improved from around 10Mbps,.. which is well below spec. I appreciate.
                      Uptimes are still in the 6 or 7 days max, sometimes 2 or 3... so def. not so good
                      Will give Draytek a go,.. and see what that can offer..

                      V 1 Reply Last reply Oct 16, 2024, 1:45 PM Reply Quote 0
                      • V
                        VioletDragon @diyhouse
                        last edited by Oct 16, 2024, 1:45 PM

                        @diyhouse You could possibly have a Line problem, I would highly recommend looking into it when you get some spare time. With the BT Fibre Modems I have with BT and Zen Business I get around 130 days uptime on WAN1 & WAN2 before the connection gets reset.

                        Regards

                        1 Reply Last reply Reply Quote 0
                        • S
                          stephenw10 Netgate Administrator
                          last edited by Oct 16, 2024, 2:31 PM

                          Mmm, neither of my lines get reset by the server side unless they have some maintenance issue. I usually reboot it before they do!

                          V 1 Reply Last reply Oct 16, 2024, 2:33 PM Reply Quote 0
                          • V
                            VioletDragon @stephenw10
                            last edited by Oct 16, 2024, 2:33 PM

                            @stephenw10 Are you with BT or Zen ?

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                              stephenw10 Netgate Administrator
                              last edited by Oct 16, 2024, 2:44 PM

                              BT and Plusnet(who are BT, kinda).

                              V 1 Reply Last reply Oct 16, 2024, 2:45 PM Reply Quote 1
                              • V
                                VioletDragon @stephenw10
                                last edited by Oct 16, 2024, 2:45 PM

                                @stephenw10 Interesting, not sure why the connection is reset after 130 days though. Will keep an eye on it though.

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                                  stephenw10 Netgate Administrator
                                  last edited by Oct 16, 2024, 2:55 PM

                                  Currently at 153days on the Plusnet link and that's just the ppp session in pfSense. The actual DSL link has probably been up longer.

                                  D 1 Reply Last reply Oct 20, 2024, 12:08 PM Reply Quote 0
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                                    diyhouse @stephenw10
                                    last edited by Oct 20, 2024, 12:08 PM

                                    @stephenw10
                                    Hi Guys,.. well plugged the New Draytek 166 modem in,.. config'd MTU to 1490,.. did a firmware upgrade to 4.2.7_BT
                                    Modem connected,.. with some great speeds,.. 70/70,.. amazing,.. on repeat only got 70/10,..
                                    Modem reporting Max download as circa 76,.. and Up,.. at 20,.... but speed test does not achieve the predicted UP speed,.. only 10'ish...
                                    ....and the other problem,.. connection only stays up for 10mins or so,...
                                    so had to revert back to Openreach modem...

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Oct 20, 2024, 3:09 PM

                                      Hmm, really starts to seem like it must be a line issue.

                                      Though 70/70 seems like it might have been a measurement glitch because there is no sync speed for VDSL that would achieve that AFAIK.

                                      D 1 Reply Last reply Oct 24, 2024, 4:26 PM Reply Quote 0
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                                        diyhouse @stephenw10
                                        last edited by Oct 24, 2024, 4:26 PM

                                        @stephenw10
                                        BT engineer call booked..!
                                        Interesting went through the hoops of logging an engineer call,.. and BT self tests,.. it confirmed there was a line problem.
                                        Although it is somewhat confusing when they refer to status lights of the BT HomeHub for indication as to what is not working,.. in the following questions,..
                                        But hey ho,.. engineer scheduled for next week,.. ( my choice, I was offered tomorrow,.. But cannot do that ). So pretty good service I would say.

                                        V 1 Reply Last reply Oct 25, 2024, 7:46 AM Reply Quote 1
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                                          VioletDragon @diyhouse
                                          last edited by Oct 25, 2024, 7:46 AM

                                          @diyhouse I thought as much. Be interesting to see what the outcome.

                                          Regards

                                          D 1 Reply Last reply Oct 31, 2024, 10:22 AM Reply Quote 0
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