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    Netgate 4200 - internet speed slower ca. 10Mb/s than ISP router

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    • J
      johndoe102
      last edited by johndoe102

      Hello,
      I just connected fresh Netgate 4200 (arrived yesterday) in my home via PPPoE (no issues).
      Updated to pfsense plus 24.03-RELEASE.
      I didn't added any additional firewall rules (except those, which are created during initial setup).
      Then I did a speed test connecting my laptop directly to the LAN of Netgate 4200 (no switch in between) with 1 meter RJ45 CAT8 cable and noticed that the download speed behind the Netgate 4200 is slower about 10Mb/s than if I use the default ISP combo router.

      1. Behind ISP combo router: 125Mb/s
      2. Behind Netgate 4200: 115Mb/s

      Any ideas why ?

      best regards
      Tom

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @johndoe102
        last edited by Gertjan

        @johndoe102

        You use pppoe : the WAN's MTU is now most probably not '1500' but somewhat lower like 14xx, right ?
        Maintaining 1500 on a pppoe connection will cause fragmenting, thus the overall speed will suffer.

        edit : I've the little brother, the 4100 myself. It handles 1 Gbits/sec on every port just fine.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        B J 2 Replies Last reply Reply Quote 0
        • B
          bigsy @Gertjan
          last edited by

          @Gertjan said in Netgate 4200 - internet speed slower ca. 10Mb/s than ISP router:

          Maintaining 1500 on a pppoe connection will cause fragmenting, thus the overall speed will suffer.

          In the UK many ISPs support RFC4638 which allows for an MTU of 1500 on PPPoE, and this is supported in pfSense.

          1 Reply Last reply Reply Quote 1
          • J
            johndoe102 @Gertjan
            last edited by

            @Gertjan

            I am aware about the WAN's MTU. I tried different values starting with 1500 and then with 1492.
            I also tried to add and change MSS values (without, then 1500 and then 1492).
            Unfortunately no changes at all.
            regards
            Tom

            GertjanG 1 Reply Last reply Reply Quote 0
            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Mmm, you may need to set the parent NIC to 1508.

              However I would want more data points. You could just be seeing some random link rate differences or line loading etc.

              J 1 Reply Last reply Reply Quote 0
              • J
                johndoe102 @stephenw10
                last edited by johndoe102

                @stephenw10

                Hello,
                I set all back to default (so no MTU set in the GUI).
                Please find attached screen shots from interface status and shell output for ifconfig -a
                Maybe this can help you a bit.

                WAN is on igc3 with VLAN 7 for PPPoE
                LAN is on igc2

                best regards
                Tom

                Screenshot from 2024-10-19 11-21-22.png Screenshot from 2024-10-19 11-06-13.png Screenshot from 2024-10-19 10-55-41.png

                1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @johndoe102
                  last edited by

                  @johndoe102 said in Netgate 4200 - internet speed slower ca. 10Mb/s than ISP router:

                  I tried different values starting with 1500 and then with 1492.

                  Trying ?
                  What about : pppoe ping determine packet size MTU
                  The answer is is probably on the first link. Like this one Ping Test to determine Optimal MTU Size on Router.

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  J 1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    What's with the VLAN 7 tagged interface in igc3?

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      johndoe102 @stephenw10
                      last edited by

                      @stephenw10
                      VLAN 7 is required by my local ISP provider for PPPoE connection (VDSL in Germany). So not only user/password.

                      best regards
                      Tom

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Then the PPPoE should be on igc3.7 not igc3 directly.

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          johndoe102 @stephenw10
                          last edited by

                          @stephenw10

                          Hello,
                          PPPoE is on igc3.7.

                          regards
                          Tom
                          Screenshot from 2024-10-20 08-15-41.png Screenshot from 2024-10-20 08-14-50.png Screenshot from 2024-10-20 08-17-43.png Screenshot from 2024-10-20 08-15-18.png

                          1 Reply Last reply Reply Quote 1
                          • J
                            johndoe102 @Gertjan
                            last edited by

                            @Gertjan

                            I did that too ... determined based on those descriptions ... the results I tried were: 1500,1492,1472,1464.
                            No difference. The download behind the Netgate 4200 is about 10Mb/s slower than if use the default ISP modem/router combo.

                            regards
                            Tom

                            w0wW 1 Reply Last reply Reply Quote 0
                            • w0wW
                              w0w @johndoe102
                              last edited by w0w

                              @johndoe102
                              Try 1508 for vlan7 interface and 1500 for PPPoE
                              Also try deferred setting
                              https://docs.netgate.com/pfsense/hardware/tune.html#pppoe-with-multi-queue-nics

                              J 1 Reply Last reply Reply Quote 1
                              • J
                                johndoe102 @w0w
                                last edited by

                                @w0w
                                Thank you for the hints.
                                regards
                                Tom

                                1 Reply Last reply Reply Quote 1
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