How to reinstall an SG-3100 in 2024?
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I just bought an unopened SG-3100. I know it's not officially supported anymore, but since I can install pfSense on virtually anything, there surely must be a way to install it on an SG-3100 in 2024 as well, right?
I found several forum posts suggesting to just download the image and flash it onto a USB stick and then plug that into the SG-3100 and a bunch of other posts saying "contact the support", but why would I contact support for a device that is not officially supported anymore?Trying to just download the image, I'm not getting anywhere. There are options for AMD64, VM and AARCH64 (SG-1100/SG-2100) and I don't see how any of those would work on an a device that is probably based on 32bit armv7.
So how can I solve this now?
The reason that I want to reinstall over update is that I'm stuck in a boot loop:
... Release APs Trying to mount root from ufs:/dev/ufsid/5ed6cbf94a28f210 [rw,noatime]... WARNING: / was not properly dismounted Configuring crash dumps... No suitable dump device was found. ** SU+J Recovering /dev/ufsid/5ed6cbf94a28f210 ** Reading 7503872 byte journal from inode 4. ** Building recovery table. ** Resolving unreferenced inode list. ** Processing journal entries. ** 22 journal records in 2048 bytes for 34.38% utilization ** Freed 0 inodes (0 dirs) 0 blocks, and 0 frags. ***** FILE SYSTEM MARKED CLEAN ***** Filesystems are clean, continuing... Mounting filesystems... random: unblocking device. __ _ __ / _|___ ___ _ __ ___ ___ | '_ \| |_/ __|/ _ \ '_ \/ __|/ _ \ | |_) | _\__ \ __/ | | \__ \ __/ | .__/|_| |___/\___|_| |_|___/\___| |_| Welcome to pfSense 2.4.5-RELEASE (Patch 1)... ...ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/lib/engines /usr/local/lib /usr/local/lib/ipsec /usr/local/lib/perl5/5.30/mach/CORE Soft Float compatibility ldconfig path: done. mode = 0100666, inum = 93404, fs = / panic: ffs_valloc: dup alloc cpuid = 1 Uptime: 14s Automatic reboot in 15 seconds - press a key on the console to abort Rebooting... -
@NopIt Open a ticket at go.netgate.com and request the firmware.
I'm managing one for a friend and it is working perfectly with 24.03.There is a problem with states count in firewall rules, and some applications are missing, I think it is only squid and snort/suricata.
So, if you don't use those, just request the latest firmware there in the TAC.
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Yup, just request the recovery image.
That's a UFS filesystem issue though. You may be able to recover from it with a manual filesystem check:
https://docs.netgate.com/pfsense/en/latest/troubleshooting/filesystem-check.html#manual-filesystem-checkSteve
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@NopIt just to add on, firmware access and TAC Lite is free for Netgate hardware.
https://docs.netgate.com/pfsense/en/latest/solutions/sg-3100/reinstall-pfsense.html
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@SteveITS I tried contacting support, but I never got an answer. I also never received any confirmation that would indicate that my support request was even submitted successfully. I tried submitting from multiple devices.
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@NopIt said in How to reinstall an SG-3100 in 2024?:
@SteveITS I tried contacting support, but I never got an answer. I also never received any confirmation that would indicate that my support request was even submitted successfully. I tried submitting from multiple devices.
Oh that’s weird. Spam filter? Usually image requests are minutes not hours.
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@SteveITS I finally figured it out. The submit-request was blocked by the browser. I had to disable the Enhanced Tracking Protection that is built into Firefox:
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Huh, that's odd. That's just the build-in tracking not some plugin?
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@stephenw10 That's built-in and I never had any issues with it on any other site:
