Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-1100 Upgrade 23.09.1 to 24.03_1 failure

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    17 Posts 4 Posters 661 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      manzato @manzato
      last edited by

      Managed to get a core dump when running the upgrade...

      [176/180] Fetching expat-2.5.0.pkg: . done
      [177/180] Fetching php83-sysvsem-8.3.1.pkg: . done
      [178/180] Fetching php83-pecl-rrd-2.0.3.pkg: . done
      [179/180] Fetching py311-libzfs-1.1.2023020700.pkg: ...... done
      [180/180] Fetching sshguard-2.4.3_2,1.pkg: .......... done
      Checking integrity...Bus error (core dumped)
      
      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Hmm, anything in the system logs when either of those fail?

        Check for coredumps in /root. What actually dumped?

        M 1 Reply Last reply Reply Quote 0
        • M
          manzato @stephenw10
          last edited by

          @stephenw10 I didn't find any core dumps... And actually the upgrade of pkg was "downgraded" after a reboot. I am able to write to the filesystem (tried writing to most of them).

          Without the upgraded pkg, it isn't core dumping anymore, but still the upgrade fails and I can't find any smoking gun... no logs, nothing suspicious.

          Any pointers / ideas?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Try rebooting and then running the upgrade at the console without logging into the webgui so the maximum resources are available.

            Otherwise you can always install 24.03 clean and restore the config.

            M 1 Reply Last reply Reply Quote 0
            • M
              manzato @stephenw10
              last edited by

              @stephenw10 Tried the clean boot without the GUI, same issue. Where can I download the fresh install of 24?

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Get the Net Installer as shown here:
                https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/reinstall-pfsense.html

                M 1 Reply Last reply Reply Quote 0
                • M
                  manzato @stephenw10
                  last edited by

                  @stephenw10

                  I ran a fresh installation and got another failure:

                  519bed21-2380-46e7-a7a4-5b9e3dab17eb-image.png

                  I think I can assume there is a HW error on my device at this point.

                  juanzelliJ 1 Reply Last reply Reply Quote 0
                  • juanzelliJ
                    juanzelli @manzato
                    last edited by

                    @manzato Just checking to see if you tried a different USB stick too 😉

                    Netgate 4100 and HPE InstantOn network at home

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Hmm, that does seem like it could be a storage issue.

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        manzato @stephenw10
                        last edited by

                        @stephenw10 is there anything I can try to confirm it? Is it serviceable in any way? Or is it going to the trash can?

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Well I would try several times at least. And I would try using several USB sticks.

                          When it fails like that you can drop to the shell and check what the exact errors are.

                          I would start by just running: dmesg

                          If it's a drive issue you will see a bunch of errors show there.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.