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    Netgate 4100 Failes to boot after storm

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • M
      marcosm Netgate
      last edited by

      It sounds like you may be out of luck, but you may as well try reinstalling (if you haven't yet). I suppose whether it's worth repairing depends on the damage how much time you're willing to put into it. Personally I've gone through my share of fried equipment; no issues for a few years now after using a couple of UPS'!

      1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @pmwqld
        last edited by Gertjan

        ix0     ff:ff:ff:ff:ff:ff (down) Intel(R) X553 L (KR Backplane)
        ix1     ff:ff:ff:ff:ff:ff (down) Intel(R) X553 L (KR Backplane)
        

        Hardware (NICs) are found but not readable.

        That's not a a storm (wind, water, floods and so on). This is most probably lightning entering the copper wires somewhere and it followed the path right into t least one of the NICs, you were using ix0 (1) as a WAN (as I do) ?
        With some luck, can you use one of the other 4 ? the igc0 igc1 igc2 igc3. The 4 ports on the right.

        If you have a fiber access, lightning didn't come in by the 'coax' or copper phone (ADSL), your WAN, so it came in via another networked device.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        P 1 Reply Last reply Reply Quote 1
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Mmm, those two remaining NICs are not populated on the 4100 so could not have been affected by any line surge. Which is probably why they are still showing up.

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @stephenw10
            last edited by

            @stephenw10
            Ah .. thanks

            35383edd-d34f-49d1-a6ea-49ce88bee08a-image.png

            I was wondering : what are these ix0 and ix1, as I've ix2 and ix3 which are usable.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            M P 2 Replies Last reply Reply Quote 0
            • M
              mcury Rebel Alliance @Gertjan
              last edited by

              b2238778-ee0e-4251-b17f-6caa4a6f6653-image.png

              I'm using these to protect my SG-4100.
              This RJ-45 comes from the ISP modem, then goes to my SG-4100.

              dead on arrival, nowhere to be found.

              M P 3 Replies Last reply Reply Quote 0
              • M
                marcosm Netgate @mcury
                last edited by

                @mcury I'm using something similar with 10GbE, worth every penny!

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                • P
                  pmwqld @Gertjan
                  last edited by

                  @Gertjan
                  Yeah, you are "spot on" or "right on the money".
                  I did not want to mention the lightning first up as I wanted people's opinion.

                  This was a storm with a very fierce bolt of lightning nearby. No other appliances/equipment in the house was damaged by any power surge, however I lost all devices from WAN side of 4100 to the internet.
                  I will be using some SFP devices to isolate this in future.

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                  • P
                    pmwqld @mcury
                    last edited by

                    @mcury
                    They look to be surge suppressors and close lightning is going to take them out as well.
                    I think I will go optical and never have to worry.

                    1 Reply Last reply Reply Quote 1
                    • P
                      pmwqld @Gertjan
                      last edited by

                      @Gertjan
                      My understanding is the ix0 and ix1 are internal backplane channels and are not accessible to the outside world, but used internally for internal routing etc.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        ix0/1 are simply unpopulated in the 4100. Those are the additional 10G ports used in the 6100 and 8200. They exist in the SoC but are disabled, the OS simply sees them as backplane type, they are unused here.

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                        • P
                          pmwqld @mcury
                          last edited by

                          @mcury Do you have a make/model of them?

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                          • M
                            mcury Rebel Alliance @pmwqld
                            last edited by mcury

                            @pmwqld said in Netgate 4100 Failes to boot after storm:

                            @mcury Do you have a make/model of them?

                            iClamper is a company with a great reputation in Brazil.
                            We don't have a great infrastructure, so everyone uses it around here.
                            I have customers with farms, and if I don't use those there, especially there, every now and then lightning burns equipment.

                            It has a varistor component built in, it is like a little sponge or pillow that can protect you even if you don't have proper power grounding.

                            If you don't find it in your location, search for good companies with good reputation.

                            Out of my head, I probably bought more than a hundred of these in the past 5 years or so..

                            This is a guy testing it, video is in Portuguese, but you can generate subtitles or perhaps just watch it without audio to see how it works.
                            Youtube Video

                            dead on arrival, nowhere to be found.

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