Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-1100 boot fails after power outage and can't reach network for reinstall

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    17 Posts 5 Posters 1.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      Jeffx123
      last edited by

      Tried reinstalling to see if that would fix the trouble but the installation fails early on when it appears to be partitioning/committing changes to the filesystem. It says:
      mmcsd0: Error indicated: 1 Timeout
      The end of the dmsg output is below:

      pcib0: <Marvell Armada 3700 PCIe Bus Controller> mem 0xd0070000-0xd008ffff irq 5 on simplebus0
      pcib0: link never came up
      pci0: <OFW PCI bus> on pcib0
      gpioled0: <GPIO LEDs> on ofwbus0
      armv8crypto0: <AES-CBC,AES-XTS,AES-GCM>
      Timecounters tick every 1.000 msec
      mvneta0: link state changed to UP
      spibus0: <OFW SPI bus> on spi0
      mx25l0: <M25Pxx Flash Family> at cs 0 mode 0 on spibus0
      mx25l0: device type mx25u3235f, size 4096K in 64 sectors of 64K, erase size 4K
      usbus0: 5.0Gbps Super Speed USB v3.0
      usbus1: 480Mbps High Speed USB v2.0
      ugen0.1: <Generic XHCI root HUB> at usbus0
      uhub0 on usbus0
      uhub0: <Generic XHCI root HUB, class 9/0, rev 3.00/1.00, addr 1> on usbus0
      ugen1.1: <Marvell EHCI root HUB> at usbus1
      uhub1 on usbus1
      uhub1: <Marvell EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus1
      mmc0: Failed to set VCCQ for card at relative address 2
      mmcsd0: 8GB <MMCHC SEM08G 3.10 SN B1C929AA MFG 04/2017 by 69 0x0000> at mmc0 50.0MHz/8bit/65535-block
      mmcsd0boot0: 2MB partition 1 at mmcsd0
      mmcsd0boot1: 2MB partition 2 at mmcsd0
      mmcsd0rpmb: 2MB partition 3 at mmcsd0
      Trying to mount root from ufs:/dev/ufs/pfSense_Install [ro,noatime]...
      CPU  0: ARM Cortex-A53 r0p4 affinity:  0
                         Cache Type = <64 byte D-cacheline,64 byte I-cacheline,VIPT ICache,64 byte ERG,64 byte CWG>
       Instruction Set Attributes 0 = <CRC32,SHA2,SHA1,AES+PMULL>
       Instruction Set Attributes 1 = <>
       Instruction Set Attributes 2 = <>
               Processor Features 0 = <GIC,AdvSIMD,FP,EL3 32,EL2 32,EL1 32,EL0 32>
               Processor Features 1 = <>
               Processor Features 2 = <>
            Memory Model Features 0 = <TGran4,TGran64,SNSMem,BigEnd,16bit ASID,1TB PA>
            Memory Model Features 1 = <8bit VMID>
            Memory Model Features 2 = <32bit CCIDX,48bit VA>
            Memory Model Features 3 = <>
            Memory Model Features 4 = <>
                   Debug Features 0 = <DoubleLock,2 CTX BKPTs,4 Watchpoints,6 Breakpoints,PMUv3,Debugv8>
                   Debug Features 1 = <>
               Auxiliary Features 0 = <>
               Auxiliary Features 1 = <>
      AArch32 Instruction Set Attributes 5 = <CRC32,SHA2,SHA1,AES+VMULL,SEVL>
      AArch32 Media and VFP Features 0 = <FPRound,FPSqrt,FPDivide,DP VFPv3+v4,SP VFPv3+v4,AdvSIMD>
      AArch32 Media and VFP Features 1 = <SIMDFMAC,FPHP DP Conv,SIMDHP SP Conv,SIMDSP,SIMDInt,SIMDLS,FPDNaN,FPFtZ>
      CPU  1: ARM Cortex-A53 r0p4 affinity:  1
      gic0: using for IPIs
      Release APs...done
      TCP_ratelimit: Is now initialized
      uhub0: 2 ports with 2 removable, self powered
      uhub1: 1 port with 1 removable, self powered
      e6000sw0port1: link state changed to DOWN
      e6000sw0port2: link state changed to DOWN
      e6000sw0port3: link state changed to UP
      Root mount waiting for: usbus1
      Root mount waiting for: usbus1
      Root mount waiting for: usbus1
      Root mount waiting for: usbus1
      Root mount waiting for: usbus1
      ugen1.2: <General UDisk> at usbus1
      umass0 on uhub1
      umass0: <General UDisk, class 0/0, rev 2.00/1.00, addr 2> on usbus1
      mountroot: waiting for device /dev/ufs/pfSense_Install...
      da0 at umass-sim0 bus 0 scbus0 target 0 lun 0
      da0: <General UDisk 5.00> Removable Direct Access SCSI-2 device
      da0: Serial Number 2312131935211302379518
      da0: 40.000MB/s transfers
      da0: 15000MB (30720000 512 byte sectors)
      da0: quirks=0x2<NO_6_BYTE>
      Warning: no time-of-day clock registered, system time will not be set accurately
      Dual Console: Video Primary, Serial Secondary
      random: unblocking device.
      lo0: link state changed to UP
      e6000sw0port3: link state changed to DOWN
      e6000sw0port3: link state changed to UP
      ZFS filesystem version: 5
      ZFS storage pool version: features support (5000)
      sdhci_xenon1-slot0: Got AutoCMD12 error 0x0001, but there is no active command.
      mmcsd0: Error indicated: 1 Timeout
      sdhci_xenon1-slot0: ============== REGISTER DUMP ==============
      sdhci_xenon1-slot0: Sys addr: 0x08080000 | Version:  0x00000002
      sdhci_xenon1-slot0: Blk size: 0x00007200 | Blk cnt:  0x00000008
      sdhci_xenon1-slot0: Argument: 0x007f32c9 | Trn mode: 0x00000037
      sdhci_xenon1-slot0: Present:  0x01f20000 | Host ctl: 0x00000025
      sdhci_xenon1-slot0: Power:    0x0000000f | Blk gap:  0x00000000
      sdhci_xenon1-slot0: Wake-up:  0x00000000 | Clock:    0x00000407
      sdhci_xenon1-slot0: Timeout:  0x0000000c | Int stat: 0x00000000
      sdhci_xenon1-slot0: Int enab: 0x01ff003b | Sig enab: 0x01ff003b
      sdhci_xenon1-slot0: AC12 err: 0x00000000 | Host ctl2:0x00000000
      sdhci_xenon1-slot0: Caps:     0x25ec0099 | Caps2:    0x0000af77
      sdhci_xenon1-slot0: Max curr: 0x00000000 | ADMA err: 0x00000000
      sdhci_xenon1-slot0: ADMA addr:0x00000000 | Slot int: 0x00000000
      sdhci_xenon1-slot0: ===========================================
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      mmcsd0: Error indicated: 1 Timeout
      e6000sw0port3: link state changed to DOWN
      root@pfSense-install:~ #
      
      

      Is there anything to be done about this or is something broken beyond repair?

      M B 2 Replies Last reply Reply Quote 0
      • M
        m.d.frederiksen @Jeffx123
        last edited by

        @Jeffx123

        Yep .. Your internal storage device has died.

        It has been debated that the kind of hardware used in your device was a poor design, as its very hard to replace (soldered to board), and are prone to wearouts over time.

        More modern designs use an ordinary SSD in its place, - replaceable in a minute, if ever need be.

        1 Reply Last reply Reply Quote 1
        • M
          marcosm Netgate
          last edited by

          I believe error 6 is a general IO issue. Given that ZFS makes it very unlikely that a power outage would cause filesystem corruption and given the timeout message, it does seem to be a hardware issue with storage. I suggest checking with TAC since you have support with your Netgate appliance.

          J 1 Reply Last reply Reply Quote 0
          • J
            Jeffx123 @m.d.frederiksen
            last edited by

            @m-d-frederiksen I'd be interested in your 3100 but isn't it end-of-life?

            M 1 Reply Last reply Reply Quote 0
            • M
              m.d.frederiksen @Jeffx123
              last edited by m.d.frederiksen

              @Jeffx123

              It is indeed EOL, hence the fair price.

              Its however a very low milage speciment .. It only really filtered my old moms browsing for crosswords on Sundays :-)

              BUT .. as Marcosm suggests above, you might be eligeble for a more hardcore kind of support, i.e. hardware replacement on warranty or some something ..

              Suggest you follow that path first. Get back to me, if you so desire at a later point !

              1 Reply Last reply Reply Quote 0
              • J
                Jeffx123 @marcosm
                last edited by

                @marcosm Yeah, they come with support now but mine didn't. 5 yrs ago (purchased 1/2019) they sold them with 'community support' rather than TAC Lite. Thanks though.

                M 1 Reply Last reply Reply Quote 0
                • M
                  marcosm Netgate @Jeffx123
                  last edited by

                  @Jeffx123 If you're referring to the dashboard showing community support instead, it's not a problem - you still have TAC Lite support bundled with the appliance. Though given the date you've provided it's out of warranty and TAC will likely come to the same conclusion.

                  1 Reply Last reply Reply Quote 0
                  • B
                    bigsy @Jeffx123
                    last edited by

                    @Jeffx123 The Netgate Installer apparently lets you install onto USB on the NG1100. This is a change from the old installer which would only use the internal storage.

                    Maybe not ideal compared to emmc but it would get you back up and running as a stopgap if necessary.

                    J 2 Replies Last reply Reply Quote 1
                    • J
                      Jeffx123 @bigsy
                      last edited by

                      @bigsy Thanks, that's an interesting idea, I'll dig into it.

                      1 Reply Last reply Reply Quote 0
                      • J
                        Jeffx123 @bigsy
                        last edited by

                        @bigsy Took your suggestion and installed onto a USB drive. The device boots nicely. Interestingly the internal storage came back to life for a couple of boots before failing again. I'm able to use the USB 3.0 port and the performance seems fine (eg. time to boot), or at least as good as it was before. Apparently there are questions as to how long a usb drive will survive the write load, we'll see. Thanks again for the suggestion, if it works out, it seems a nice way to give the hardware a new lease on life.

                        stephenw10S 1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator @Jeffx123
                          last edited by

                          @Jeffx123 said in SG-1100 boot fails after power outage and can't reach network for reinstall:

                          Apparently there are questions as to how long a usb drive will survive the write load

                          Yup. I would install UFS and enable RAM disks to avoid that problem. Then again USB drives are cheap. 😉

                          1 Reply Last reply Reply Quote 1
                          • A andrew_cb referenced this topic on
                          • First post
                            Last post
                          Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.