Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SG-1100 boot fails after power outage and can't reach network for reinstall

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    17 Posts 5 Posters 1.4k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      m.d.frederiksen @Jeffx123
      last edited by

      @Jeffx123

      Yep .. Your internal storage device has died.

      It has been debated that the kind of hardware used in your device was a poor design, as its very hard to replace (soldered to board), and are prone to wearouts over time.

      More modern designs use an ordinary SSD in its place, - replaceable in a minute, if ever need be.

      1 Reply Last reply Reply Quote 1
      • M
        marcosm Netgate
        last edited by

        I believe error 6 is a general IO issue. Given that ZFS makes it very unlikely that a power outage would cause filesystem corruption and given the timeout message, it does seem to be a hardware issue with storage. I suggest checking with TAC since you have support with your Netgate appliance.

        J 1 Reply Last reply Reply Quote 0
        • J
          Jeffx123 @m.d.frederiksen
          last edited by

          @m-d-frederiksen I'd be interested in your 3100 but isn't it end-of-life?

          M 1 Reply Last reply Reply Quote 0
          • M
            m.d.frederiksen @Jeffx123
            last edited by m.d.frederiksen

            @Jeffx123

            It is indeed EOL, hence the fair price.

            Its however a very low milage speciment .. It only really filtered my old moms browsing for crosswords on Sundays :-)

            BUT .. as Marcosm suggests above, you might be eligeble for a more hardcore kind of support, i.e. hardware replacement on warranty or some something ..

            Suggest you follow that path first. Get back to me, if you so desire at a later point !

            1 Reply Last reply Reply Quote 0
            • J
              Jeffx123 @marcosm
              last edited by

              @marcosm Yeah, they come with support now but mine didn't. 5 yrs ago (purchased 1/2019) they sold them with 'community support' rather than TAC Lite. Thanks though.

              M 1 Reply Last reply Reply Quote 0
              • M
                marcosm Netgate @Jeffx123
                last edited by

                @Jeffx123 If you're referring to the dashboard showing community support instead, it's not a problem - you still have TAC Lite support bundled with the appliance. Though given the date you've provided it's out of warranty and TAC will likely come to the same conclusion.

                1 Reply Last reply Reply Quote 0
                • B
                  bigsy @Jeffx123
                  last edited by

                  @Jeffx123 The Netgate Installer apparently lets you install onto USB on the NG1100. This is a change from the old installer which would only use the internal storage.

                  Maybe not ideal compared to emmc but it would get you back up and running as a stopgap if necessary.

                  J 2 Replies Last reply Reply Quote 1
                  • J
                    Jeffx123 @bigsy
                    last edited by

                    @bigsy Thanks, that's an interesting idea, I'll dig into it.

                    1 Reply Last reply Reply Quote 0
                    • J
                      Jeffx123 @bigsy
                      last edited by

                      @bigsy Took your suggestion and installed onto a USB drive. The device boots nicely. Interestingly the internal storage came back to life for a couple of boots before failing again. I'm able to use the USB 3.0 port and the performance seems fine (eg. time to boot), or at least as good as it was before. Apparently there are questions as to how long a usb drive will survive the write load, we'll see. Thanks again for the suggestion, if it works out, it seems a nice way to give the hardware a new lease on life.

                      stephenw10S 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator @Jeffx123
                        last edited by

                        @Jeffx123 said in SG-1100 boot fails after power outage and can't reach network for reinstall:

                        Apparently there are questions as to how long a usb drive will survive the write load

                        Yup. I would install UFS and enable RAM disks to avoid that problem. Then again USB drives are cheap. 😉

                        1 Reply Last reply Reply Quote 1
                        • A andrew_cb referenced this topic on
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.