pf sense going down
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my ISP modem is connected to a protectli vault running pf sense, which is connected to a router
the router is set to auto reboot at a specific time daily
when the reboot occurs, pfsense goes down and is no longer accessible via browser even though the router network is up and running
the only way to get pfsense back up is to physically power down the protectli and then turn back on
why does this occur and is there a solution?
thanks
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It actually crashes? Kernel panic?
Does it respond to pings?
Is it still responding at the console?
How are you testing? Where are you testing from?
what pfSense version are you running?
Steve
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@bluecovenant All of the above, but also try a switch between pfSense and the ISP router.
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@stephenw10 said in pf sense going down:
It actually crashes? Kernel panic?
how do i determine this?
Does it respond to pings?
how do i check this?
Is it still responding at the console?
what is the console?
How are you testing? Where are you testing from?
after rebooting the router, i cannot load the pfsense page on my browser (192.168.1.1)
what pfSense version are you running?
2.7.0
Steve
this occurs whether i manually reboot the router or set a scheduled reboot, both from the router's browser interface from a computer
if i manually power down the protectli by pressing the power button, then powering backup up, i am able to load the pfsense page and login, and the internet service to the network returns as well
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What is the router you're rebooting here?
The console is a direct connection to the firewall. So either a serial cable or a keyboard/monitor directly.
It sounds like you have either some subnet conflict or maybe a default route changing.
In pfSense what is shown in System > Routing > Gateways? -
@stephenw10 said in pf sense going down:
What is the router you're rebooting here?
gl.inet GL-MT6000
The console is a direct connection to the firewall. So either a serial cable or a keyboard/monitor directly.
It sounds like you have either some subnet conflict or maybe a default route changing.
In pfSense what is shown in System > Routing > Gateways?there are three lines, with an anchor symbol on the first line, whose name is "WAN_DHCP" and the description is "Interface WAN_DHCP Gateway". the second line's name is "WAN_DHCP6 ", and the third line "VPN1_VPNV4"
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Is the default IPv4 gateway set to WAN_DHCP?
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@stephenw10 it is set to automatic. should it be set to WAN_DHCP?
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Yes set it to WAN_DHCP.
Because you have a VPN gateway present that may be becoming the default gateway if the WAN goes down.
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@stephenw10 this seems to have solved the problem
what would cause this problem to occur on this router, whereas i did not need to change this setting on my previous router (netgear orbi)?
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Unclear. By 'router' here you mean the gl.inet GL-MT6000? And that is connected to the pfSense LAN?
I can only imagine that device drops the link to the LAN when it reboots and the other device does not. However that should not affect the WAN. The other possibility is that during boot it comes up with a subnet that conflicts with the WAN causing the default to flip.
But however it's doing it you should definitely set WAN_DHCP as default to prevent it trying to use the VPN as default.
