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Branch combobox empty after restoring configuration

Problems Installing or Upgrading pfSense Software
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  • J
    jonaski
    last edited by Dec 3, 2024, 2:33 PM

    On a new installation of pfSense CE 2.7.2 the branch is not empty, but after restoring the configuration from a backup from a pfSense+ backup, the branch combobox under System / Update / System Update is empty. Is there any solution to fix this, perhaps something that needs to be manually removed from the backup file before restoring it?

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    • S
      stephenw10 Netgate Administrator
      last edited by Dec 3, 2024, 4:11 PM

      If the branch was set to a Plus version in the config that may not be available in CE if the NDI is not registered. Which Plus version was the config taken from?

      Do you see any available branches in the dropdown box?

      Try running at the command line: pfSense-repoc -D

      Note any errors. Make sure the reported NDI is the expected one.

      Steve

      J 2 Replies Last reply Dec 4, 2024, 7:23 AM Reply Quote 0
      • J
        jonaski @stephenw10
        last edited by Dec 4, 2024, 7:23 AM

        @stephenw10

        It was taken from 23.05.1.
        No branches are available to select.

        login-to-view

        The NDI shown from the command is: 07f7ad4366255dfc5972
        What's expected?

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        • J
          jonaski @stephenw10
          last edited by Dec 4, 2024, 1:23 PM

          @stephenw10

          I correct myself. I've set a vhd image up in VirtualBox for use in Azure, branch shows fine when run in VirtualBox, but after starting the machine in Azure the branch is empty.

          It looks to be the same issue as https://forum.netgate.com/topic/187311/branch-dropdown-empty-usr-local-etc-pfsense-pkg-repos-empty-2-7-2-ce/5 and https://forum.netgate.com/topic/189596/issue-upgrading-from-2-7-0-to-2-7-2?_=1733317340298

          Why does the repos disappear?

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          • S
            stephenw10 Netgate Administrator
            last edited by Dec 4, 2024, 1:48 PM

            Oh it's because CE is not supported in Azure. You have to use Plus there.

            J 1 Reply Last reply Dec 6, 2024, 12:13 PM Reply Quote 0
            • J
              jonaski @stephenw10
              last edited by Dec 6, 2024, 12:13 PM

              @stephenw10

              The price for Plus in Azure is crazy:

              login-to-view

              Can i purchase a license directly from netgate for use in Azure and install the machine outside of Azure in VirtualBox similarly to what I did with the CE version?

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              • S
                stephenw10 Netgate Administrator
                last edited by stephenw10 Dec 6, 2024, 3:18 PM Dec 6, 2024, 2:46 PM

                Hmm, that does seem crazy. What are you selecting to reach that?

                What region?

                J 1 Reply Last reply Dec 6, 2024, 3:36 PM Reply Quote 0
                • J
                  jonaski @stephenw10
                  last edited by Dec 6, 2024, 3:36 PM

                  @stephenw10

                  The only thing I'm selecting is "pfSense Plus Firewall/VPN/Router TAC Lite - x64 Gen2" as image.
                  Region West Europe. It seems that region doesn't matter.

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                  • S
                    stephenw10 Netgate Administrator
                    last edited by Dec 6, 2024, 8:30 PM

                    Hmm, yeah so far I failed to replicate that but we are digging. I've no idea how it could ever show a cost like that....

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