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    pfSense on Watchguard M370

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    • V
      v16v @stephenw10
      last edited by

      @stephenw10

      It was Google Translate that translated it to reset.
      Reseat the RAM and CPU, tried another PSU also made no difference.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        So, to confirm, you see no output at all at the serial console?

        I'm not sure there is any way to recover that. Even it is a bad BIOS. But I would only expect a bad BIOS if you were trying to flash it and it failed.

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        • O
          ost0
          last edited by

          @v16v Do you have an SPI Flash reader that you can read the BIOS from your M370 with? The BIOS has checksums for each module so if there's corruption it should be possible to figure out where.

          V 1 Reply Last reply Reply Quote 1
          • V
            v16v @ost0
            last edited by

            @ost0
            I have a CH341A Flash reader. How do I know what checksums should be for each module?

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              When you open the BIOS file it should show you.

              I still doubt this is a bad BIOS though if you were not trying to modify it when it failed.

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              • V
                v16v @stephenw10
                last edited by

                @stephenw10
                I said it was after a power outage that it didn't start. The bios reading gave nothing, it was completely blank.

                VioletDragonV 1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Hmm, are you sure it actually read it? It seems very unlikely it would erase it entirely.

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                  • VioletDragonV
                    VioletDragon
                    last edited by

                    Remove the RAM, Power on the machine does it beep? if so the machine has some signs of life,

                    I've re-programmed quite a few BIOS chips, one word of advice, make sure you get the datasheet of the BIOS chip to be sure on the voltage of the EPROM, if its 3v make sure to change the voltage jumper on the CH341A Flash reader. You can damage the EPROM if you put 5v through a 3v EPROM.

                    If it has two BIOS chips i.e Dual BIOS in some cases it will fall back on the second EPROM chip.

                    When reading, read twice and verify twice and save the Flash.

                    Download the BIOS from the manufacturers website be sure to note on the revision as there will be some differences, with some motherboards you will require to copy MAC Address, Serial Number etc from the old BIOS Regions.

                    Regards

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                    • O
                      ost0 @VioletDragon
                      last edited by

                      Completely blank reads could also mean an entirely dead SPI Flash (usually returning nothing but FF's if I recall correctly), if you've got access to a Linux machine and download flashrom, you can check for signs of life by connecting the clip to the SPI and the ch341a and running
                      sudo flashrom --programmer ch341a_spi --flash-name

                      With the expected output for a working flash being something like:
                      Found Winbond flash chip "W25Q128.W" (16384 kB, SPI) on ch341a_spi

                      1 Reply Last reply Reply Quote 2
                      • VioletDragonV
                        VioletDragon @v16v
                        last edited by

                        @v16v Blank read can either be, the clamp isn't making good enough connection or dead EPROM.

                        Are you using clamp or have you removed the EPROM from the board and soldiered it to the bracket / board ?

                        Regards

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          I would expect it's using some adapter via the SPI header. Usually the easiest way by far. But the board may need to be powered.

                          1 Reply Last reply Reply Quote 1
                          • VioletDragonV
                            VioletDragon
                            last edited by

                            Yeah had that problem with a MSI board.

                            Without having schematic or board in front of me it's hard to say. Does the M370 have all the same model/ make of board and 1 revision or are there different ones?

                            Regards

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              I've only ever seen one but... that's a pretty small sample! 😉

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                              • V
                                v16v
                                last edited by

                                I have connected as shown in the picture.Stift prog.png

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                                • V
                                  v16v @v16v
                                  last edited by

                                  @v16v 1646403327021-434a9494-738c-44a7-bed2-47b5a0a5336e-image0-2-resized.jpeg

                                  VioletDragonV 1 Reply Last reply Reply Quote 0
                                  • VioletDragonV
                                    VioletDragon @v16v
                                    last edited by

                                    @v16v Attach a close up of the BIOS chip that the writing is readable. Make sure that white cable is on Pun 1 of the chip, Pin 1 on EPROM chips are marked with a little circle.

                                    The clamp and EPROM Programmer is very different to the one I have.

                                    Regards.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      The header is not on the chip directly. I think the pinout is given here in the thread somewhere though.

                                      However if it's anything like previous boards it requires power from the board to work. Otherwise you'll not see anything from the chip at all.

                                      VioletDragonV 1 Reply Last reply Reply Quote 0
                                      • VioletDragonV
                                        VioletDragon @stephenw10
                                        last edited by

                                        @stephenw10 that could be a possibility. But I think it's better for a close up picture that the writing on the chip is readable so we know what chip it is, make and model not only that voltage of the chip too.

                                        Some motherboards has it's own SPI Power Supply which requires some form of external power from the Power Supply of the machine at least.

                                        Regards

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                                        • stephenw10S
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Mmm, nope looks like it isn't: https://forum.netgate.com/post/1030176

                                          Also that's where those pics are from!

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            So when you try to read the chip as shown here:

                                            Note the following steps are for the AsProgrammer software. The steps are mostly same for both programmer software. Do not attempt the steps below unless the CMOS battery has been removed and the power cable has been disconnected from the M370.
                                            a. Launch AsProgrammer
                                            b. Click “Read ID” button and you should get a list of 3 chips (2 WINBOND W25Q128 chips and 1 Spansion. I believe you can select either of the WINBOND options but I used the W25Q128FV.
                                            

                                            Do you see the chip ID'd?

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