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    Сannot verify the eligibility of system on VirtualBox

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • I
      Incremental9 @stephenw10
      last edited by

      Thank you very much @stephenw10

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        How is the VM configured you're trying to install on? Drive type etc?

        What VBox version?

        Does it succeed if you warm reboot and try again?
        The issue we hit with this before was that the VM cold boots with no system time and then updates it with ntp during the installer process.

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        • M
          miboco
          last edited by

          Hi,
          I ran into the same problem on a Mac running VMWare Fusion with Installer beta7. WAN network interface has direct access to the Mac network card, LAN is a private vmware network on the machine. Installation went through after I didn´t setup the LAN interface during the installation. The installer told me that it will only setup a WAN interface but no LAN. To my surprise after the first boot the LAN interface was configured with the pfsense default settings a.k.a. IP 192.168.1.1 and so on.
          Hope that helps and thanks for all your great work!

          Mike

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Hmm, that seems more like a subnet conflict. It showed the same eligibility check error?

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            • M
              miboco
              last edited by

              Yes. The LAN interface is „connected“ to a virtual network created by Fusion exclusively on my Mac and no other virtual machines were running and my local hardware network is not 192.168.1.0/24. Maybe the installer couldn´t get the state of the LAN interface? WAN was working fine.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Did it work after warm rebooting? If so that's probably the same system time / cert error.

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                • M
                  miboco
                  last edited by

                  I can´t tell you for shure but I´m pretty certan a powered off the machine with ‚halt -p‘ because my first idea was to just delete the LAN interface because i only needed the WAN interface for some tests.

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                  • A
                    Airán
                    last edited by

                    Hey guys, I came across this post when i was facing the same issue few days ago.

                    Decided to just download 2.6 CE, and by using the upgrade utility from the web configurator, it upgraded to 2.7 and gave no "Cannot verify the eligibility of system" anymore.

                    In my case I'm using an Arch Linux with KVM.

                    In the web configurator, on the top, go to System -> Update -> And select the desired version to upgrade.

                    It will automaticly reboot and do the whole process.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      That's a different issue to the problem the installer in VBox. Though the error message may be similar.

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                      • C
                        C0ffee_39
                        last edited by

                        Yesterday, I installed the stable version of pfSense on the stable version of VirtualBox without any problems. Apparently, a bug has been fixed

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