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    Сannot verify the eligibility of system on VirtualBox

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    32 Posts 7 Posters 3.0k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      I've replicated this. Digging into it.....

      C 1 Reply Last reply Reply Quote 0
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        C0ffee_39 @stephenw10
        last edited by

        @stephenw10 Thank you very much! I don't know what to think either...

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yup, it seems like a bug. Developers are aware.

          C 1 Reply Last reply Reply Quote 1
          • C
            C0ffee_39 @stephenw10
            last edited by

            @stephenw10 Ahaha, I'm lucky) It turns out that I'll need to download a new version later, right? And when will it be fixed?)

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Yes, it should be either fixed or possible to work past in the next version.

              C Y 2 Replies Last reply Reply Quote 3
              • C
                C0ffee_39 @stephenw10
                last edited by

                @stephenw10 Thank you very much!)

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                • Y
                  youssef-mansour @stephenw10
                  last edited by

                  @stephenw10 I am facing the same problem. Pinging is working fine, the setup is the same as @C0ffee_39 and the error is the same as well "Cannot verify the eligibility ..." Are there any updates on this issue?

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    You're using the beta7 installer?

                    I Y 2 Replies Last reply Reply Quote 0
                    • I
                      Incremental9 @stephenw10
                      last edited by

                      @stephenw10 - I've got the same issue here. Is there a way we can download a previous version of pfSense?

                      Happy to provide any additional information that would help with the resolution of this issue.

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        You can still use the legacy installers for CE.

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                        • Y
                          youssef-mansour @stephenw10
                          last edited by

                          @stephenw10 said in Сannot verify the eligibility of system on VirtualBox:

                          beta7 installer

                          I'm using the Netgate installer here https://shop.netgate.com/products/netgate-installer
                          with the installation image set to AMD64 ISO IPMI/Virtual Machines

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                          • I
                            Incremental9 @stephenw10
                            last edited by

                            Thank you very much @stephenw10

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              How is the VM configured you're trying to install on? Drive type etc?

                              What VBox version?

                              Does it succeed if you warm reboot and try again?
                              The issue we hit with this before was that the VM cold boots with no system time and then updates it with ntp during the installer process.

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                              • M
                                miboco
                                last edited by

                                Hi,
                                I ran into the same problem on a Mac running VMWare Fusion with Installer beta7. WAN network interface has direct access to the Mac network card, LAN is a private vmware network on the machine. Installation went through after I didn´t setup the LAN interface during the installation. The installer told me that it will only setup a WAN interface but no LAN. To my surprise after the first boot the LAN interface was configured with the pfsense default settings a.k.a. IP 192.168.1.1 and so on.
                                Hope that helps and thanks for all your great work!

                                Mike

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, that seems more like a subnet conflict. It showed the same eligibility check error?

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                                  • M
                                    miboco
                                    last edited by

                                    Yes. The LAN interface is „connected“ to a virtual network created by Fusion exclusively on my Mac and no other virtual machines were running and my local hardware network is not 192.168.1.0/24. Maybe the installer couldn´t get the state of the LAN interface? WAN was working fine.

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                                    • stephenw10S
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Did it work after warm rebooting? If so that's probably the same system time / cert error.

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                                      • M
                                        miboco
                                        last edited by

                                        I can´t tell you for shure but I´m pretty certan a powered off the machine with ‚halt -p‘ because my first idea was to just delete the LAN interface because i only needed the WAN interface for some tests.

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                                        • A
                                          Airán
                                          last edited by

                                          Hey guys, I came across this post when i was facing the same issue few days ago.

                                          Decided to just download 2.6 CE, and by using the upgrade utility from the web configurator, it upgraded to 2.7 and gave no "Cannot verify the eligibility of system" anymore.

                                          In my case I'm using an Arch Linux with KVM.

                                          In the web configurator, on the top, go to System -> Update -> And select the desired version to upgrade.

                                          It will automaticly reboot and do the whole process.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            That's a different issue to the problem the installer in VBox. Though the error message may be similar.

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