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    Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive

    Problems Installing or Upgrading pfSense Software
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    • E
      Enso_ @stephenw10
      last edited by

      @stephenw10

      pkg -d update - It failed all connection attempts. Here are the last ones:

      Couldn't find host pfsense-plus-pkg-devel00.atx.netgate.com in the .netrc file; using defaults
      Trying 208.123.73.207:443...
      Trying [2610:160:11:18::207]:443...
      Immediate connect fail for [2610:160:11:18::207]: No route to host
      ipv4 connect timeout after 29905ms, move on!
      Failed to connect to pfsense-plus-pkg-devel00.atx.netgate.com port 443 after 30034 ms: Timeout was reached
      Closing connection
      DBG(1)[45028] CURL> attempting to fetch from , left retry 1
      Couldn't find host pfsense-plus-pkg-devel01.atx.netgate.com in the .netrc file; using defaults
      Trying 208.123.73.209:443...
      Trying [2610:160:11:18::209]:443...
      Immediate connect fail for [2610:160:11:18::209]: No route to host
      ipv4 connect timeout after 29845ms, move on!
      Failed to connect to pfsense-plus-pkg-devel01.atx.netgate.com port 443 after 30038 ms: Timeout was reached
      Closing connection
      pkg: An error occured while fetching package
      Unable to update repository pfSense
      Error updating repositories!
      

      and

      pfSense-repoc

      pfSense-repoc: failed to fetch the repo data
      failed to read the repo data
      
      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Ok that's showing no connectivity in general.

        Check Diag > Routes. Make sure there is a default route and it's correct.

        If there isn't make sure the WAN gateway is set as default in System > Routing > Gateways.

        E 1 Reply Last reply Reply Quote 0
        • E
          Enso_ @stephenw10
          last edited by

          @stephenw10

          I will check.

          Interesting though, because pre-upgrade to Pro, the CE edition updated just fine.

          1 Reply Last reply Reply Quote 0
          • S
            sam422
            last edited by

            I have upgraded pfsense yesterday Apr-02-2025 to latest version. Upgrade failed multiple times. Also when I connect my wifi router to pfsense, I see no network and cannot access management console

            Setup is pfsense is connected to Internet modem on wan port. A wifi router is connected to pfsense on Port1LAN

            Pfsense IP address is 192.168.1.1, when I connect to wifi router which is configured as Access Point, cannot access pfsense management console, if I connect the ethernet, I do not see LAN icon. However I can access the management console when connecting laptop to Pfsense on LAN port.

            I cannot access serial port console; earlier, it was working.

            I suspect the upgrade is the reason for these issues, let me know if I can downgrade to previous version
            Platform: Netgate 4200
            Software Platform: pfSense
            Netgate Device ID: ***************-192f
            Software Version: pfSense Plus 24.11

            S stephenw10S GertjanG 3 Replies Last reply Reply Quote 0
            • S
              SteveITS Galactic Empire @sam422
              last edited by

              @sam422 if you have a 4200 you already had Plus so seems like a different issue. You can revert using https://docs.netgate.com/pfsense/en/latest/backup/zfsbe/index.html.

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote ๐Ÿ‘ helpful posts!

              1 Reply Last reply Reply Quote 1
              • stephenw10S
                stephenw10 Netgate Administrator @sam422
                last edited by

                @sam422 said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

                I cannot access serial port console; earlier, it was working.

                Nothing in a software update would affect that. Perhaps you have some change in the terminal setup. Or some hardware issue.

                S 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @sam422
                  last edited by Gertjan

                  @sam422 said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

                  Pfsense IP address is 192.168.1.1, when I connect to wifi router which is configured as Access Point, cannot access pfsense management console, if I connect the ethernet, I do not see LAN icon. However I can access the management console when connecting laptop to Pfsense on LAN port.

                  That access point, what is its IP(v4) ? if it's also 192.168.1.1, then that would explain a lot.

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  S 1 Reply Last reply Reply Quote 1
                  • S
                    sam422 @Gertjan
                    last edited by

                    @Gertjan Isn't 192.168.1.1 the management console IP?

                    GertjanG 1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan @sam422
                      last edited by Gertjan

                      @sam422

                      pfSense uses as a default LAN the 192.168.1.1/24 network.
                      If your AP does the same thing (as many do) it also winds up using 192.168.1.1/24.
                      Then, when you hook up the AP to the pfSense LAN port, you have a fail.

                      Solution : assign an IP like 192.168.1.2 to the AP (DNS and gateway should still be 192.168.1.1 = pfSense)

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      1 Reply Last reply Reply Quote 0
                      • S
                        sam422 @stephenw10
                        last edited by

                        @stephenw10 Thanks, may be a cable issue. I'll check that

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          hulleyrob @sam422
                          last edited by

                          @sam422 been trying to solve a similar problem for about 2 weeks. finally turned off ipv6 on the WAN and was able to get pkg -d update update to work.

                          Was set to DHCPV6 and was working fine for ages but then everything stopped checking for update and couldnt update or remove packages.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            sam422 @hulleyrob
                            last edited by

                            @hulleyrob I'll try this, sure the upgrade screwed the router

                            H 1 Reply Last reply Reply Quote 0
                            • H
                              hulleyrob @sam422
                              last edited by

                              @sam422 just rebooted and everything is now working normally again managed to update the system packages which being unable was how i knew there was a problem.

                              pkg -d update gave loads of similar warnings to this:

                              • Couldn't find host pfsense-plus-pkg00.atx.netgate.com in the .netrc file; using defaults
                              • Hostname pfsense-plus-pkg00.atx.netgate.com was found in DNS cache
                              • Trying 208.123.73.207:443...
                              • Connected to pfsense-plus-pkg00.atx.netgate.com (208.123.73.207) port 443
                              • ALPN: curl offers http/1.1
                              • CAfile: none
                              • CApath: /etc/ssl/certs/
                              • SSL certificate problem: unable to get local issuer certificate
                              • Closing connection

                              which is problem why the upgrade checker wasnt working and couldnt even remove a package.

                              disabling ipv6 on the wan seemed to fix it for some reason.

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @hulleyrob
                                last edited by

                                @hulleyrob said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

                                disabling ipv6 on the wan seemed to fix it for some reason.

                                But IPv4 was used :

                                @hulleyrob said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

                                Trying 208.123.73.207:443...

                                The issue is/was this : "SSL certificate problem: unable to get local issuer certificate" .....

                                Not sure, but it won't hurt, if this helps :

                                certctl rehash
                                

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                H 1 Reply Last reply Reply Quote 0
                                • H
                                  hulleyrob @Gertjan
                                  last edited by

                                  @Gertjan it didnt but I did try it earlier on.

                                  It was weird the only thing I have changed in months was adding DHCPv6 which is why I set it back to none. I guess it could have just been unrelated and fixed when it rebooted but I thought i should mention it as thats what I did.

                                  1 Reply Last reply Reply Quote 1
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