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    Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive

    Problems Installing or Upgrading pfSense Software
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    • S
      sam422
      last edited by

      I have upgraded pfsense yesterday Apr-02-2025 to latest version. Upgrade failed multiple times. Also when I connect my wifi router to pfsense, I see no network and cannot access management console

      Setup is pfsense is connected to Internet modem on wan port. A wifi router is connected to pfsense on Port1LAN

      Pfsense IP address is 192.168.1.1, when I connect to wifi router which is configured as Access Point, cannot access pfsense management console, if I connect the ethernet, I do not see LAN icon. However I can access the management console when connecting laptop to Pfsense on LAN port.

      I cannot access serial port console; earlier, it was working.

      I suspect the upgrade is the reason for these issues, let me know if I can downgrade to previous version
      Platform: Netgate 4200
      Software Platform: pfSense
      Netgate Device ID: ***************-192f
      Software Version: pfSense Plus 24.11

      S stephenw10S GertjanG 3 Replies Last reply Reply Quote 0
      • S
        SteveITS Galactic Empire @sam422
        last edited by

        @sam422 if you have a 4200 you already had Plus so seems like a different issue. You can revert using https://docs.netgate.com/pfsense/en/latest/backup/zfsbe/index.html.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote ๐Ÿ‘ helpful posts!

        1 Reply Last reply Reply Quote 1
        • stephenw10S
          stephenw10 Netgate Administrator @sam422
          last edited by

          @sam422 said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

          I cannot access serial port console; earlier, it was working.

          Nothing in a software update would affect that. Perhaps you have some change in the terminal setup. Or some hardware issue.

          S 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @sam422
            last edited by Gertjan

            @sam422 said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

            Pfsense IP address is 192.168.1.1, when I connect to wifi router which is configured as Access Point, cannot access pfsense management console, if I connect the ethernet, I do not see LAN icon. However I can access the management console when connecting laptop to Pfsense on LAN port.

            That access point, what is its IP(v4) ? if it's also 192.168.1.1, then that would explain a lot.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            S 1 Reply Last reply Reply Quote 1
            • S
              sam422 @Gertjan
              last edited by

              @Gertjan Isn't 192.168.1.1 the management console IP?

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @sam422
                last edited by Gertjan

                @sam422

                pfSense uses as a default LAN the 192.168.1.1/24 network.
                If your AP does the same thing (as many do) it also winds up using 192.168.1.1/24.
                Then, when you hook up the AP to the pfSense LAN port, you have a fail.

                Solution : assign an IP like 192.168.1.2 to the AP (DNS and gateway should still be 192.168.1.1 = pfSense)

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • S
                  sam422 @stephenw10
                  last edited by

                  @stephenw10 Thanks, may be a cable issue. I'll check that

                  H 1 Reply Last reply Reply Quote 0
                  • H
                    hulleyrob @sam422
                    last edited by

                    @sam422 been trying to solve a similar problem for about 2 weeks. finally turned off ipv6 on the WAN and was able to get pkg -d update update to work.

                    Was set to DHCPV6 and was working fine for ages but then everything stopped checking for update and couldnt update or remove packages.

                    S 1 Reply Last reply Reply Quote 0
                    • S
                      sam422 @hulleyrob
                      last edited by

                      @hulleyrob I'll try this, sure the upgrade screwed the router

                      H 1 Reply Last reply Reply Quote 0
                      • H
                        hulleyrob @sam422
                        last edited by

                        @sam422 just rebooted and everything is now working normally again managed to update the system packages which being unable was how i knew there was a problem.

                        pkg -d update gave loads of similar warnings to this:

                        • Couldn't find host pfsense-plus-pkg00.atx.netgate.com in the .netrc file; using defaults
                        • Hostname pfsense-plus-pkg00.atx.netgate.com was found in DNS cache
                        • Trying 208.123.73.207:443...
                        • Connected to pfsense-plus-pkg00.atx.netgate.com (208.123.73.207) port 443
                        • ALPN: curl offers http/1.1
                        • CAfile: none
                        • CApath: /etc/ssl/certs/
                        • SSL certificate problem: unable to get local issuer certificate
                        • Closing connection

                        which is problem why the upgrade checker wasnt working and couldnt even remove a package.

                        disabling ipv6 on the wan seemed to fix it for some reason.

                        GertjanG 1 Reply Last reply Reply Quote 0
                        • GertjanG
                          Gertjan @hulleyrob
                          last edited by

                          @hulleyrob said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

                          disabling ipv6 on the wan seemed to fix it for some reason.

                          But IPv4 was used :

                          @hulleyrob said in Upgrade to pfSense Plus โ€“ Post Upgrade - Update Status Slow / System Update Menu Unresponsive:

                          Trying 208.123.73.207:443...

                          The issue is/was this : "SSL certificate problem: unable to get local issuer certificate" .....

                          Not sure, but it won't hurt, if this helps :

                          certctl rehash
                          

                          No "help me" PM's please. Use the forum, the community will thank you.
                          Edit : and where are the logs ??

                          H 1 Reply Last reply Reply Quote 0
                          • H
                            hulleyrob @Gertjan
                            last edited by

                            @Gertjan it didnt but I did try it earlier on.

                            It was weird the only thing I have changed in months was adding DHCPv6 which is why I set it back to none. I guess it could have just been unrelated and fixed when it rebooted but I thought i should mention it as thats what I did.

                            1 Reply Last reply Reply Quote 1
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