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    pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck in Stage 2

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S Offline
      stephenw10 Netgate Administrator
      last edited by

      Hmm, if it was a bootloader problem I'd expect to see it fail to load the kernel. And it wouldn't effect clean installs to 2.8. But it could be a clue...

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      • I Offline
        InstanceExtension @stephenw10
        last edited by

        @stephenw10 said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck when loading:

        Hmm, if it was a bootloader problem I'd expect to see it fail to load the kernel. And it wouldn't effect clean installs to 2.8. But it could be a clue...

        What clean 2.8 installs? We don't have an ISO which is just ludicrous.

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        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          From the Net Installer which is also built on FreeBSD 15. So unlikely a bootloader issue.

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          • E Offline
            eracerxrs @stephenw10
            last edited by

            @stephenw10

            Yes, I'm sure that would be the case for a fully corrupt bootloader, but I've encountered issues where it partially loads, but hangs where there are outdated or mismatched driver versions in the bootloader that required updates to initramfs with the expected versions.

            To investigate a bit further:

            Previously it would freeze after configuring the harddisk da0. Last line being:

            da0: 16384MB (33554432 512 byte sectors)
            

            Now that is successfully boots, here are the lines between that and the "pfSense" ascii graphic:

            Configuring crash dumps...
            Using /dev/da0p2 for dump device.
            Filesystems are clean, continuing...
            Mounting filesystems...
            Mounting ZFS boot environment... done.
            

            For kicks, I reloaded the 2.7.2 snapshot and redid the upgrade, again, it froze, so when I used the old kernel to reboot I scoured the output and this is the only thing that stood out soon after booting:

            >>> Removing vital flag from php82...done.
            >>> Locking package pfSense-pkg-System_Patches...done.
            >>> Reinstalling pkg due to ABI change...
            Checking integrity... done (0 conflicting)
            The following 1 package(s) will be affected (of 0 checked)
            
            Installed packages to be REINSTALLED:
                        pkg-1.21.3_4 [pfSense]
            
            Number of packages to be reinstalled: 1
            [1/1] Reinstalling pkg-1.21.3_4...
            [1/1] Extracting pkg-1.21.3_4: .......... done
            
            

            And it continued installing similar to before, but this time ending in success upon reboot.

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              If you're able to test further try setting boot_verbose=YES in /boot/loader.conf.local.

              That should show you where it's actually hanging or not during the boot at each stage. In the normal boot you don't see any output after it mounts root until init starts.

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              • D Offline
                dave.opc
                last edited by

                i tried to install clean 2.7.2 then updated to 2.8.0 and during boot chose kernel.old
                it started booting and updating to 2.8 (as mentioned before) but after reboot it's still stuck on the same spot, rebooting. so didn't help in my case

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                • I Offline
                  InstanceExtension
                  last edited by

                  Note: Updated the topic to include the fact that the issue was occurring during stage 2 of the upgrade.

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                  • C Offline
                    chrcoluk
                    last edited by

                    something I learnt last week, was it seems the display for the console can freeze whilst the system carries on booting and working as normal.

                    No idea if it is happening here, but it is odd it stops on a video message.

                    pfSense CE 2.8.0

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                    • I Offline
                      InstanceExtension @chrcoluk
                      last edited by InstanceExtension

                      @chrcoluk As stated above "Letting it sit trying to load for an hour" no effect. When this happened to me (and others) the entire system was completely locked up. Nothing but a hard reset would bring it back.

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                      • M Offline
                        manoj-synetal @InstanceExtension
                        last edited by manoj-synetal

                        may be I go the issue we just nee dot reboot the firewall and select the old kernel and boot the firewall after boot it will reboot again and you can access the latest version of firewall which 2.8.0 I tried and it work for me.

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                        • M Offline
                          mtis
                          last edited by

                          Does 2.8.1 fix these issues?

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                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Which issues specifically? The UEFI console issue is still present AFAIK. Though it doesn't actually affect anything I have available to test.

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                            • M Offline
                              mtis @stephenw10
                              last edited by

                              @stephenw10

                              I haven’t caught up with the whole thread. All I can say is 2.7.2 works okay on my HP DL380gen9 but 2.8.0 won’t boot after the upgrade.

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                              • stephenw10S Offline
                                stephenw10 Netgate Administrator
                                last edited by

                                It appears to hang immediately after loading the kernel at the UEFI console?

                                Try booting legacy to confirm it's the same issue.

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                                • A Offline
                                  andres-asm
                                  last edited by

                                  I have this issue too, it will fail to boot (it's a VM in unraid)
                                  The fix, to change console to video first

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                                  • stephenw10S Offline
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Like set video console as primary before running the upgrade? Interesting. I wouldn't have expected that to affect it.

                                    A 1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      andres-asm @stephenw10
                                      last edited by

                                      @stephenw10 no, when rebooting after updating it got stuck on the menu screen, never booted, so I changed to video console and then it booted

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