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    pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck in Stage 2

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • E Offline
      eracerxrs @stephenw10
      last edited by

      @stephenw10

      Yes, I'm sure that would be the case for a fully corrupt bootloader, but I've encountered issues where it partially loads, but hangs where there are outdated or mismatched driver versions in the bootloader that required updates to initramfs with the expected versions.

      To investigate a bit further:

      Previously it would freeze after configuring the harddisk da0. Last line being:

      da0: 16384MB (33554432 512 byte sectors)
      

      Now that is successfully boots, here are the lines between that and the "pfSense" ascii graphic:

      Configuring crash dumps...
      Using /dev/da0p2 for dump device.
      Filesystems are clean, continuing...
      Mounting filesystems...
      Mounting ZFS boot environment... done.
      

      For kicks, I reloaded the 2.7.2 snapshot and redid the upgrade, again, it froze, so when I used the old kernel to reboot I scoured the output and this is the only thing that stood out soon after booting:

      >>> Removing vital flag from php82...done.
      >>> Locking package pfSense-pkg-System_Patches...done.
      >>> Reinstalling pkg due to ABI change...
      Checking integrity... done (0 conflicting)
      The following 1 package(s) will be affected (of 0 checked)
      
      Installed packages to be REINSTALLED:
                  pkg-1.21.3_4 [pfSense]
      
      Number of packages to be reinstalled: 1
      [1/1] Reinstalling pkg-1.21.3_4...
      [1/1] Extracting pkg-1.21.3_4: .......... done
      
      

      And it continued installing similar to before, but this time ending in success upon reboot.

      1 Reply Last reply Reply Quote 0
      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        If you're able to test further try setting boot_verbose=YES in /boot/loader.conf.local.

        That should show you where it's actually hanging or not during the boot at each stage. In the normal boot you don't see any output after it mounts root until init starts.

        1 Reply Last reply Reply Quote 1
        • D Offline
          dave.opc
          last edited by

          i tried to install clean 2.7.2 then updated to 2.8.0 and during boot chose kernel.old
          it started booting and updating to 2.8 (as mentioned before) but after reboot it's still stuck on the same spot, rebooting. so didn't help in my case

          1 Reply Last reply Reply Quote 0
          • I Offline
            InstanceExtension
            last edited by

            Note: Updated the topic to include the fact that the issue was occurring during stage 2 of the upgrade.

            1 Reply Last reply Reply Quote 0
            • C Offline
              chrcoluk
              last edited by

              something I learnt last week, was it seems the display for the console can freeze whilst the system carries on booting and working as normal.

              No idea if it is happening here, but it is odd it stops on a video message.

              pfSense CE 2.8.1

              I 1 Reply Last reply Reply Quote 0
              • I Offline
                InstanceExtension @chrcoluk
                last edited by InstanceExtension

                @chrcoluk As stated above "Letting it sit trying to load for an hour" no effect. When this happened to me (and others) the entire system was completely locked up. Nothing but a hard reset would bring it back.

                1 Reply Last reply Reply Quote 1
                • M Offline
                  manoj-synetal @InstanceExtension
                  last edited by manoj-synetal

                  may be I go the issue we just nee dot reboot the firewall and select the old kernel and boot the firewall after boot it will reboot again and you can access the latest version of firewall which 2.8.0 I tried and it work for me.

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    mtis
                    last edited by

                    Does 2.8.1 fix these issues?

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Which issues specifically? The UEFI console issue is still present AFAIK. Though it doesn't actually affect anything I have available to test.

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        mtis @stephenw10
                        last edited by

                        @stephenw10

                        I haven’t caught up with the whole thread. All I can say is 2.7.2 works okay on my HP DL380gen9 but 2.8.0 won’t boot after the upgrade.

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          It appears to hang immediately after loading the kernel at the UEFI console?

                          Try booting legacy to confirm it's the same issue.

                          1 Reply Last reply Reply Quote 1
                          • A Offline
                            andres-asm
                            last edited by

                            I have this issue too, it will fail to boot (it's a VM in unraid)
                            The fix, to change console to video first

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              Like set video console as primary before running the upgrade? Interesting. I wouldn't have expected that to affect it.

                              A 1 Reply Last reply Reply Quote 0
                              • A Offline
                                andres-asm @stephenw10
                                last edited by

                                @stephenw10 no, when rebooting after updating it got stuck on the menu screen, never booted, so I changed to video console and then it booted

                                1 Reply Last reply Reply Quote 2
                                • I Offline
                                  InstanceExtension
                                  last edited by InstanceExtension

                                  OP here. FYI, for a point of reference, I did not have this issue when upgrading from 2.8.0 to 2.8.1.

                                  1 Reply Last reply Reply Quote 3
                                  • B Offline
                                    bamypamy
                                    last edited by

                                    I tried to follow the thread but got lost.
                                    Is there a fix for the issue when it gets stuck at da0: on proxmox 8.3.3 when updating from 2.7.2?
                                    I get this issue when going to 2.8.0 or 2.8.1 doesn't matter.

                                    stephenw10S 1 Reply Last reply Reply Quote 0
                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator @bamypamy
                                      last edited by

                                      @bamypamy said in pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck in Stage 2:

                                      it gets stuck at da0:

                                      Where exactly is that happening?

                                      How do you have the VM configured in Proxmox? I haven't seen any upgrade issues there.

                                      A B 2 Replies Last reply Reply Quote 0
                                      • A Offline
                                        andres-asm @stephenw10
                                        last edited by

                                        @stephenw10 try changing console to video, that worked for me

                                        B 1 Reply Last reply Reply Quote 0
                                        • B Offline
                                          bamypamy @andres-asm
                                          last edited by

                                          @andres-asm I read that in the other posts but I don't know waht it means.

                                          B A 2 Replies Last reply Reply Quote 0
                                          • S Offline
                                            skybot
                                            last edited by

                                            Hi everyone,

                                            I am running into the same problem described here – the pfSense CE 2.8.0 upgrade stalls after reboot and gets stuck in Stage 2.

                                            In my case, this happens on several HPE servers:

                                            ProLiant DL20 Gen9

                                            ProLiant DL160 Gen9

                                            ProLiant DL160 Gen10

                                            Unfortunately, switching from UEFI to BIOS is not an option in my environment. At this point I am stuck and don’t know how to proceed further.

                                            Has anyone found a workaround or solution for this issue on HPE ProLiant systems? Any advice or ideas would be greatly appreciated.

                                            Thanks a lot in advance!

                                            tinfoilmattT 1 Reply Last reply Reply Quote 0
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