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    pfSense hangs when rebooting

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • N Offline
      Nayruz
      last edited by Nayruz

      I have a netgate 4100-s which the emmc failed and was no longer detectable along with booting issues , until I managed to rescue it through installing new ssd .

      I installed the latest pfsense version and boot looks ok apart from the low priority issue of 15 seconds delay & orange light when connecting the power it start the post and troubleshoots the bootable media which eventually boot to pfsense .

      the main problem I faced and tried multiple solutions I found online i the reboot from GUI or CLI will hang & wont come back until force shutdown power recycle , its not just after pfsense boots as seems happens during boot order menu when hinting ESC to reboot .

      the solutions I tried so far :
      1- add emmc disable & acpi.0.disabled hints in /boot/loader.conf.local / laoder
      2- add acpi.disable_on_reboot lines

      I'v red online and here that some users manged to resolve many issues by removing the emmc itself but this on is the last thing thinking of seeing the issue most likely a bug and bios should already ignore emmc if an ssd is there .

      below are the complete logs FYR if someone can guide me further might I missed something .
      Thanks .

      Complete boot here long log

      https://pastebin.com/Ej2uwHLg
      

      POST

      isSecurebootEnabled = 01 
      secureboot not enabled
      Loading Usb Lens...
      Provider:  Insyde Software
      Version:   05.12.02.0040.0009.15
      Product:   BlinkBoot(R) Harrisonville USB Lens
      Licensee:  Silicom Ltd.
      Start:     03/20/2018
      End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing Usb Lens...   
      
      Loading Nvme Lens...
      Provider:  Insyde Software
      Version:   05.12.02.0040.0009.15
      Product:   BlinkBoot(R) Harrisonville NVMe Lens
      Licensee:  Silicom Ltd.
      Start:     11/16/2020
      End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing Nvme Lens...   
      
      Loading Sata Lens...
      Provider:  Insyde Software
      Version:   05.12.02.0040.0009.15
      Product:   BlinkBoot(R) Harrisonville SATA Lens
      Licensee:  Silicom Ltd.
      Start:     03/20/2018
      End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing Sata Lens...   
      
      Loading SdMmc Lens...
      Provider:  Insyde Software
      Version:   05.12.02.0040.0009.15
      Product:   BlinkBoot(R) Harrisonville SDxx/eMMC Lens
      Licensee:  Silicom Ltd.
      Start:     03/20/2018
      End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing SdMmc Lens...   
      
      Mapping table
           FS2: Alias(s):F0:
               Fv(E35C4A77-3D00-4337-A625-B980A9E00F6C)
           FS4: Alias(s):F0:
               Fv(F9657F27-CAE7-4951-A406-D286157B63EF)
           FS3: Alias(s):F0:
               Fv(E7082AE5-3036-407A-8060-FDF027F74632)
           FS5: Alias(s):HD30b:;BLK1:
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)
           FS0: Alias(s):F0:
               Fv(1643501D-ABD6-4ECC-85DE-3D95D23423FE)
           FS1: Alias(s):F0:
               Fv(50E81C5A-EAB2-495C-871E-EF46044C8959)
          BLK0: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)
          BLK2: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(2,GPT,6D844193-784D-11F0-B504-90EC773551BF,0x82028,0x400)
          BLK3: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(3,GPT,6D88D542-784D-11F0-B504-90EC773551BF,0x84000,0x200000)
          BLK4: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(4,GPT,6D8B6018-784D-11F0-B504-90EC773551BF,0x284000,0xEBF8000)
      Locking SPI ...
      Launching Lock flash...   
      Already Lock the SPI
      Error. 8BE4DF61-93CA-11D2-AA0D-00E098032B8C - BootNext - unable to set: Not Found
      Checking Hotkey...
      Key Options: 
       'r' -- Clear boot order list.
       'p' --  PXE boot.
       'F2' -- Boot Manager Menu. 
      Any key to continue
      Error. C450ED8E-C3C2-4FE7-AEE6-D1C50ABB78CF - PXEVariable - unable to set: Not Found
      Error. C450ED8E-C3C2-4FE7-AEE6-D1C50ABB78CF - RestOrderVariable - unable to set: Not Found
      Option: 00. Variable: Boot0003   
       Desc    - bootx64.efi
       DevPath - PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)/\efi\boot\bootx64.efi
       Optional- N
      BootOrder0000:FS5:\efi\boot\bootx64.efi
      Option: 01. Variable: Boot0002   
       Desc    - pfSense+
       DevPath - HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)/\efi\freebsd\loader.efi
       Optional- N
      BootOrder0001:FS5:\efi\freebsd\loader.efi
      Shell> map -r
      Mapping table
           FS2: Alias(s):F0:
               Fv(E35C4A77-3D00-4337-A625-B980A9E00F6C)
           FS4: Alias(s):F0:
               Fv(F9657F27-CAE7-4951-A406-D286157B63EF)
           FS3: Alias(s):F0:
               Fv(E7082AE5-3036-407A-8060-FDF027F74632)
           FS5: Alias(s):HD30b:;BLK1:
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)
           FS0: Alias(s):F0:
               Fv(1643501D-ABD6-4ECC-85DE-3D95D23423FE)
           FS1: Alias(s):F0:
               Fv(50E81C5A-EAB2-495C-871E-EF46044C8959)
          BLK0: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)
          BLK2: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(2,GPT,6D844193-784D-11F0-B504-90EC773551BF,0x82028,0x400)
          BLK3: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(3,GPT,6D88D542-784D-11F0-B504-90EC773551BF,0x84000,0x200000)
          BLK4: Alias(s):
               PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(4,GPT,6D8B6018-784D-11F0-B504-90EC773551BF,0x284000,0xEBF8000)
      Shell> bcfg boot dump
      Option: 00. Variable: Boot0003   
       Desc    - bootx64.efi
       DevPath - PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)/\efi\boot\bootx64.efi
       Optional- N
      BootOrder0000:FS5:\efi\boot\bootx64.efi
      Option: 01. Variable: Boot0002   
       Desc    - pfSense+
       DevPath - HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)/\efi\freebsd\loader.efi
       Optional- N
      BootOrder0001:FS5:\efi\freebsd\loader.efi
      Shell> echo %BootOrder0000%
      FS5:\efi\boot\bootx64.efi
      Shell> %BootOrder0000%
      Consoles: EFI console  
      
      |/    Reading loader env vars from /efi/freebsd/loader.env
      
      Setting currdev to disk0p1:
      
      FreeBSD/amd64 EFI loader, Revision 3.0
      
      (Mon Jul 28 16:46:13 UTC 2025 root@freebsd)
      
      
      
      
        Command line arguments: FS5:\efi\boot\bootx64.efi
      
        Image base: 0x76292000
      
        EFI version: 2.50
      
        EFI Firmware: Insyde May  3 2022 11:32:00 (rev 0.00)
      
        Console: efi (0x1000)
      
        Load Path: \efi\boot\bootx64.efi
      
        Load Device: PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)
      
        BootOrder: 0003 0002
      
      Trying ESP: PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)
      
      Setting currdev to disk0p1:
      
      -Trying: PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(2,GPT,6D844193-784D-11F0-B504-90EC773551BF,0x82028,0x400)
      
      Setting currdev to disk0p2:
      
      \Trying: PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(3,GPT,6D88D542-784D-11F0-B504-90EC773551BF,0x84000,0x200000)
      
      Setting currdev to disk0p3:
      
      |Trying: PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(4,GPT,6D8B6018-784D-11F0-B504-90EC773551BF,0x284000,0xEBF8000)
      
      /Setting currdev to zfs:pfSense/ROOT/default:
      
      -\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|/-\|Loading /boot/defaults/loader.conf
      
      /Loading /boot/defaults/loader.conf
      
      Loading /boot/device.hints
      
      Loading /boot/loader.conf
      
      -Loading /boot/loader.conf.lua
      
      \Netgate Cordoba System detected.
      
      |Loading /boot/loader.conf.local
      
      

      Reboot after full boot with enabled verbose

      *** Welcome to Netgate pfSense Plus 25.07-RELEASE (amd64) on pfSense ***
      
       Current Boot Environment: default 
          Next Boot Environment: default 
      
      WAN (wan)   -> ix3  -> v4/DHCP4: 192.168.0.128/24
      LAN (lan)   -> igc0 -> v4: 192.168.1.1/24
      WAN2 (opt1) -> ix2  -> 
      LAN2 (opt2) -> igc1 -> 
      LAN3 (opt3) -> igc2 -> 
      LAN4 (opt4) -> igc3 -> 
      
      0) Logout / Disconnect SSH            9) pfTop
      1) Assign Interfaces                 10) Filter Logs
      2) Set interface(s) IP address       11) Restart GUI
      3) Reset admin account and password  12) PHP shell + Netgate pfSense Plus tools
      4) Reset to factory defaults         13) Update from console
      5) Reboot system                     14) Enable Secure Shell (sshd)
      6) Halt system                       15) Restore recent configuration
      7) Ping host                         16) Restart PHP-FPM
      8) Shell                             
      
      Enter an option: 8
      
      [25.07-RELEASE][root@pfSense.home.arpa]/root: sysctl machdep.bootmethod
      
      
      machdep.bootmethod: UEFI
      [25.07-RELEASE][root@pfSense.home.arpa]/root: 
      
      
      Message from syslogd@pfSense at Aug 13 15:48:05 ...
      
      
      php-fpm[588]: /index.php: Successful login for user 'admin' from: 192.168.1.100 (Local Database)
      
      
      
      
      
      [25.07-RELEASE][root@pfSense.home.arpa]/root: sysctl machdep.bootmethodhw.acpi.disable_on_reboot=1
      
      
      hw.acpi.disable_on_reboot: 0 -> 1
      [25.07-RELEASE][root@pfSense.home.arpa]/root: ^Dexit
      Netgate 4100 - Serial: xxxxxxxxxxx - Netgate Device ID: xxxxxxxxxxxxxxxx
      
      *** Welcome to Netgate pfSense Plus 25.07-RELEASE (amd64) on pfSense ***
      
       Current Boot Environment: default 
          Next Boot Environment: default 
      
      WAN (wan)   -> ix3  -> v4/DHCP4: 192.168.0.128/24
      LAN (lan)   -> igc0 -> v4: 192.168.1.1/24
      WAN2 (opt1) -> ix2  -> 
      LAN2 (opt2) -> igc1 -> 
      LAN3 (opt3) -> igc2 -> 
      LAN4 (opt4) -> igc3 -> 
      
      0) Logout / Disconnect SSH            9) pfTop
      1) Assign Interfaces                 10) Filter Logs
      2) Set interface(s) IP address       11) Restart GUI
      3) Reset admin account and password  12) PHP shell + Netgate pfSense Plus tools
      4) Reset to factory defaults         13) Update from console
      5) Reboot system                     14) Enable Secure Shell (sshd)
      6) Halt system                       15) Restore recent configuration
      7) Ping host                         16) Restart PHP-FPM
      8) Shell                             
      
      Enter an option: 5
      
      
      Netgate pfSense Plus will reboot. This may take a few minutes, depending on your hardware.
      Do you want to proceed?
      
         Y/y: Reboot normally
         R/r: Reroot (Stop processes, remount disks, re-run startup sequence)
         S: Reboot into Single User Mode (requires console access!)
         Enter: Abort
      
      Enter an option: y
      
      Netgate pfSense Plus is rebooting now.
      pflog0: promiscuous mode disabled
      Waiting (max 60 seconds) for system process `vnlru' to stop... done
      Waiting (max 60 seconds) for system process `syncer' to stop... 
      Syncing disks, vnodes remaining... 0 0 done
      All buffers synced.
      Swap device gpt/swap1 removed.
      Uptime: 7m35s
      ix3: Link is Down
      ix3: link state changed to DOWN
      uhub0: detached
      ix3: Link is up 1 Gbps Full Duplex 
      ix3: link state changed to UP
      pcib1: wake_prep disabled wake for \_SB_.PCI0.VRP2 (S5)
      qat0: wake_prep disabled wake for \_SB_.PCI0.VRP2.PXSX (S5)
      unknown: wake_prep disabled wake for \_SB_.PCI0.PEX0 (S5)
      unknown: wake_prep disabled wake for \_SB_.PCI0.PEX0.PXSX (S5)
      pcib2: wake_prep disabled wake for \_SB_.PCI0.PEX1 (S5)
      unknown: wake_prep disabled wake for \_SB_.PCI0.PEX1.PXSX (S5)
      pcib3: wake_prep disabled wake for \_SB_.PCI0.PEX2 (S5)
      nvme0: wake_prep disabled wake for \_SB_.PCI0.PEX2.PXSX (S5)
      pcib4: wake_prep disabled wake for \_SB_.PCI0.PEX3 (S5)
      igc0: wake_prep disabled wake for \_SB_.PCI0.PEX3.PXSX (S5)
      pcib5: wake_prep disabled wake for \_SB_.PCI0.PEX4 (S5)
      igc1: wake_prep disabled wake for \_SB_.PCI0.PEX4.PXSX (S5)
      pcib6: wake_prep disabled wake for \_SB_.PCI0.PEX5 (S5)
      igc2: wake_prep disabled wake for \_SB_.PCI0.PEX5.PXSX (S5)
      pcib7: wake_prep disabled wake for \_SB_.PCI0.PEX6 (S5)
      igc3: wake_prep disabled wake for \_SB_.PCI0.PEX6.PXSX (S5)
      unknown: wake_prep disabled wake for \_SB_.PCI0.PEX7 (S5)
      unknown: wake_prep disabled wake for \_SB_.PCI0.PEX7.PXSX (S5)
      xhci0: wake_prep disabled wake for \_SB_.PCI0.XHC1 (S5)
      

      Reboot from boot menu

      isSecurebootEnabled = 01 
      secureboot not enabled
      Loading Usb Lens...
       Provider:  Insyde Software
       Version:   05.12.02.0040.0009.15
       Product:   BlinkBoot(R) Harrisonville USB Lens
       Licensee:  Silicom Ltd.
       Start:     03/20/2018
       End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing Usb Lens...   
      
      Loading Nvme Lens...
       Provider:  Insyde Software
       Version:   05.12.02.0040.0009.15
       Product:   BlinkBoot(R) Harrisonville NVMe Lens
       Licensee:  Silicom Ltd.
       Start:     11/16/2020
       End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing Nvme Lens...   
      
      Loading Sata Lens...
       Provider:  Insyde Software
       Version:   05.12.02.0040.0009.15
       Product:   BlinkBoot(R) Harrisonville SATA Lens
       Licensee:  Silicom Ltd.
       Start:     03/20/2018
       End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing Sata Lens...   
      
      Loading SdMmc Lens...
       Provider:  Insyde Software
       Version:   05.12.02.0040.0009.15
       Product:   BlinkBoot(R) Harrisonville SDxx/eMMC Lens
       Licensee:  Silicom Ltd.
       Start:     03/20/2018
       End:       12/31/2099
      
      Validating Signature... [Pass]
      
      Installing SdMmc Lens...   
      
      Mapping table
            FS2: Alias(s):F0:
                Fv(E35C4A77-3D00-4337-A625-B980A9E00F6C)
            FS4: Alias(s):F0:
                Fv(F9657F27-CAE7-4951-A406-D286157B63EF)
            FS3: Alias(s):F0:
                Fv(E7082AE5-3036-407A-8060-FDF027F74632)
            FS5: Alias(s):HD30b:;BLK1:
                PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)
            FS0: Alias(s):F0:
                Fv(1643501D-ABD6-4ECC-85DE-3D95D23423FE)
            FS1: Alias(s):F0:
                Fv(50E81C5A-EAB2-495C-871E-EF46044C8959)
           BLK0: Alias(s):
                PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)
           BLK2: Alias(s):
                PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(2,GPT,6D844193-784D-11F0-B504-90EC773551BF,0x82028,0x400)
           BLK3: Alias(s):
                PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(3,GPT,6D88D542-784D-11F0-B504-90EC773551BF,0x84000,0x200000)
           BLK4: Alias(s):
                PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(4,GPT,6D8B6018-784D-11F0-B504-90EC773551BF,0x284000,0xEBF8000)
      Locking SPI ...
      Launching Lock flash...   
      Already Lock the SPI
      Error. 8BE4DF61-93CA-11D2-AA0D-00E098032B8C - BootNext - unable to set: Not Found
      Checking Hotkey...
      Key Options: 
        'r' -- Clear boot order list.
        'p' --  PXE boot.
        'F2' -- Boot Manager Menu. 
       Any key to continue
      Launching Boot Menu ...
      Error. C450ED8E-C3C2-4FE7-AEE6-D1C50ABB78CF - PXEVariable - unable to set: Not Found
      Error. C450ED8E-C3C2-4FE7-AEE6-D1C50ABB78CF - RestOrderVariable - unable to set: Not Found
      Option: 00. Variable: Boot0003   
        Desc    - bootx64.efi
        DevPath - PciRoot(0x0)/Pci(0xB,0x0)/Pci(0x0,0x0)/NVMe(0x1,08-51-00-00-31-D5-82-0C)/HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)/\efi\boot\bootx64.efi
        Optional- N
      BootOrder0000:FS5:\efi\boot\bootx64.efi
      Option: 01. Variable: Boot0002   
        Desc    - pfSense+
        DevPath - HD(1,GPT,6D7FFAF0-784D-11F0-B504-90EC773551BF,0x28,0x82000)/\efi\freebsd\loader.efi
        Optional- N
      BootOrder0001:FS5:\efi\freebsd\loader.efi
      /---------------------------------\|                                 ||---------------------------------||                                 ||                                 ||---------------------------------||                                 ||                                 ||                                 ||                                 ||                                 ||                                 |\---------------------------------/Boot Manager v1.1Boot0003: NVMe bootx64.efiBoot0002: pfSense+^ and v to move selection-> to change to top<- to Display device pathENTER to select boot deviceD or d to delete selection
      ESC to exit and reboot
      Boot0003: NVMe bootx64.efi
      Resetting...
      
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