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    Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • WB3FFVW Offline
      WB3FFV
      last edited by

      I have multiple HP servers, some are PFsense, and some are PFsense+ and I am running into the same issue. For example on PFsense if I am on 2.7.2, when I try and update to 2,8 it breaks the server so it's no longer bootable.

      043d3c10-ce6f-4d5b-8c35-0d931d226d73-image.png

      So I loaded an older PFsense I had on an HPE DL360 G9, to see what happened with a fresh system. The update to 2.8 broke as expected, and above you can see what happens. Then the server just resets and starts the boot process again. Every HP I own has this issue it seems, I have tired it on G10's as well, with no luck.

      Any ideas?

      Posted here as it seems like this is a related thread..

      patient0P M 2 Replies Last reply Reply Quote 0
      • patient0P Offline
        patient0 @WB3FFV
        last edited by

        @WB3FFV if think in the past when booting froze at that point it was an issue with console settings.

        Can you compare the boot variables (interrupt at the boot menu by pressing 3, then show) from 2.7.2 and 2.8.0?

        Are you booting using UEFI or legacy BIOS?

        1 Reply Last reply Reply Quote 0
        • stephenw10S Offline
          stephenw10 Netgate Administrator
          last edited by

          Are you able to test 25.07.1 on an affected system?

          WB3FFVW 1 Reply Last reply Reply Quote 0
          • M Offline
            malindsay @WB3FFV
            last edited by

            @WB3FFV i was informed 25.07.01 will fix the issue, have you tried this version

            1 Reply Last reply Reply Quote 0
            • WB3FFVW Offline
              WB3FFV @stephenw10
              last edited by

              @stephenw10

              How do I get a copy of 25.07.01 to load?

              I am happy to image and install it if I can get it in an iso of some kind.

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                malindsay @WB3FFV
                last edited by

                @WB3FFV should be available in firmware updates

                WB3FFVW 1 Reply Last reply Reply Quote 0
                • WB3FFVW Offline
                  WB3FFV @malindsay
                  last edited by

                  @malindsay I just did a load and update today, and I don't believe I saw the .01, guess I will have to load and try again..

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Yup you should see it available as an update or in the net installer.

                    WB3FFVW 1 Reply Last reply Reply Quote 0
                    • WB3FFVW Offline
                      WB3FFV @stephenw10
                      last edited by

                      @stephenw10 Is there an update for the non-plus version, as I loaded a remote server with it to test the issue, see if it was repeatable, and don't want to license the plus version to just have to slick the drive when it doesn't boot. So I have been using the free version which also breaks, as my test bed. This will be a licensed server in the end..

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S Offline
                        stephenw10 Netgate Administrator
                        last edited by

                        Not yet. If 25.07.1 boots as expected then we can assume the fix there works.

                        WB3FFVW 1 Reply Last reply Reply Quote 0
                        • WB3FFVW Offline
                          WB3FFV @stephenw10
                          last edited by

                          @stephenw10 I pulled the G10 and it's here on my bench, is there anyway to recover it enough to boot and try the update?

                          Also if I license up this G9 I am testing on, and have the slick the install a few times while we debug this, is it any problem with the re-installs?

                          Just trying to make sure I am not tossing $$ in the trash, as I know I can't bill my client for a half dozen installs..

                          stephenw10S 1 Reply Last reply Reply Quote 0
                          • N Offline
                            NG @stephenw10
                            last edited by

                            @stephenw10 Our production firewall is running pfSense+. I downloaded a fresh copy of Netgate-Installer from Netgate Store ( it was 1.0RC1 from 2024). Now there is a fresh install (2.8beta) installed to our spare server (Proliant DL360 G9) and it goes boot loop also. This time I took a video.

                            pfsense_bootloop.zip

                            WB3FFVW 1 Reply Last reply Reply Quote 0
                            • WB3FFVW Offline
                              WB3FFV @NG
                              last edited by

                              @NG Yes, that is exactly what I am seeing happening on both a G9 and a G10 server..

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S Offline
                                stephenw10 Netgate Administrator @WB3FFV
                                last edited by

                                @WB3FFV said in Update or Fresh install of 25.07 causes HP ProLiant DL20 Gen9 to Reboot after PFSense Menu:

                                I pulled the G10 and it's here on my bench, is there anyway to recover it enough to boot and try the update?

                                It's just doing the boop loop currently? If it's running Plus and ZFS you should be able to select a different BE to boot into from the loader menu there.

                                WB3FFVW 1 Reply Last reply Reply Quote 0
                                • WB3FFVW Offline
                                  WB3FFV @stephenw10
                                  last edited by

                                  @stephenw10 Is there a procedure for doing this? I can't say I have done a lot of work in the boot loader..

                                  patient0P 1 Reply Last reply Reply Quote 0
                                  • patient0P Offline
                                    patient0 @WB3FFV
                                    last edited by

                                    @WB3FFV have a look at pfSense+: Selecting Boot Environments in the Loader Menu.

                                    In the boot menu, press 8 and there you can select which ZFS snapshot to boot from.

                                    WB3FFVW 2 Replies Last reply Reply Quote 1
                                    • WB3FFVW Offline
                                      WB3FFV @patient0
                                      last edited by

                                      @patient0 Not sure if I used ZFS or not, as the HP has a built in RAID controller for the SAS drives. Will take a look when I get a free moment and try it.

                                      1 Reply Last reply Reply Quote 0
                                      • WB3FFVW Offline
                                        WB3FFV @patient0
                                        last edited by

                                        @patient0 Nothing under Option 8, so guess not. I did see option 6 where I could boot old, it worked but put me on 23.x of PF+., and it couldn't see any of the update archives it appears. I tried to tell it to boot into 24.x and it just hangs.

                                        The fact it mentions a video resolution in the error, I am guessing it's unhappy with HP's video setup.

                                        M 1 Reply Last reply Reply Quote 0
                                        • M Offline
                                          malindsay @WB3FFV
                                          last edited by

                                          @WB3FFV Once updated to 25.07, I was able to recover by selecting older kernel then selected an image that previous worked. But then I tried to update again, and it made the system unusable had to reinstall. On reinstall, I tried to install 25.07, and it still fails to boot. I then restarted the update, but this time I selected a previous version, and now that system is once again operational.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S Offline
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            In a UFS install you can choose to boot the previous kernel but it will still be in the new updated filesystem. So you would expect to see some things non-funtional.

                                            WB3FFVW 1 Reply Last reply Reply Quote 0
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