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    Trouble with NUT and BackUPS XS 1500 via USB…

    pfSense Packages
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    • F
      Fred Fredburger
      last edited by

      Greetings, all.

      Running NUT 2.0.5 and having a hard time communicating (and keeping communication) with the UPS (via USB 940-0127B).

      /var/log/system.log shows a lot of these…

      Apr 18 11:57:54 pfsense upsd[37546]: Data for UPS [APC_XS_1500] is stale - check driver
      Apr 18 11:57:54 pfsense upsd[37546]: Data for UPS [APC_XS_1500] is stale - check driver
      Apr 18 11:57:57 pfsense upsmon[37550]: Poll UPS [APC_XS_1500@localhost] failed - Data stale
      Apr 18 11:57:57 pfsense upsmon[37550]: Poll UPS [APC_XS_1500@localhost] failed - Data stale
      Apr 18 11:57:57 pfsense upsmon[37550]: Communications with UPS APC_XS_1500@localhost lost
      Apr 18 11:57:57 pfsense upsmon[37550]: Communications with UPS APC_XS_1500@localhost lost
      Apr 18 11:58:02 pfsense upsmon[37550]: Poll UPS [APC_XS_1500@localhost] failed - Data stale
      Apr 18 11:58:02 pfsense upsmon[37550]: Poll UPS [APC_XS_1500@localhost] failed - Data stale
      
      

      When I do /usr/local/etc/rc.d/nut.sh start I get…

      
      starting newhidups
      Network UPS Tools - UPS driver controller 2.0.5
      Network UPS Tools: 0.28 USB communication driver 0.28 - core 0.30 (2.0.5)
      
      Detected a UPS: American Power Conversion/Back-UPS RS 1500 FW:8.g9 .D USB FW:g9 
      Using subdriver: APC/CyberPower HID 0.9
      starting upsd
      Network UPS Tools upsd 2.0.5
      Connected to UPS [APC_XS_1500]: APC_XS_1500
      starting upsmon
      Network UPS Tools upsmon 2.0.5
      UPS: APC_XS_1500@localhost (master) (power value 1)
      Using power down flag file /etc/killpower
      
      Broadcast Message from admin@pfsense.local
              (no tty) at 12:10 CDT...
      
      Communications with UPS APC_XS_1500@localhost lost
      
      Broadcast Message from admin@pfsense.local
              (no tty) at 12:11 CDT...
      
      Communications with UPS APC_XS_1500@localhost established
      
      Broadcast Message from admin@pfsense.local
              (no tty) at 12:11 CDT...
      
      Communications with UPS APC_XS_1500@localhost established
      
      Broadcast Message from admin@pfsense.local
              (no tty) at 12:11 CDT...
      
      Communications with UPS APC_XS_1500@localhost established
      
      Broadcast Message from admin@pfsense.local
              (no tty) at 12:11 CDT...
      
      Communications with UPS APC_XS_1500@localhost established
      
      

      When I do /usr/local/libexec/nut/newhidups -u root -DD -a APC_XS_1500 I get…

      
      Network UPS Tools: 0.28 USB communication driver 0.28 - core 0.30 (2.0.5)
      
      debug level is '2'
      Checking device (051D/0002) (/dev/usb2//dev/ugen0)
      - VendorID: 051d
      - ProductID: 0002
      - Manufacturer: American Power Conversion
      - Product: Back-UPS RS 1500 FW:8.g9 .D USB FW:g9 
      - Serial Number: BB0645016282  
      - Bus: /dev/usb2
      Trying to match device
      Device matches
      HID descriptor retrieved (Reportlen = 1022)
      Report descriptor retrieved (Reportlen = 1022)
      Found HID device
      Report Descriptor size = 1022
      Detected a UPS: American Power Conversion/Back-UPS RS 1500 FW:8.g9 .D USB FW:g9 
      Using subdriver: APC/CyberPower HID 0.9
      Path: UPS.PowerSummary.iProduct, Type: Feature, Value: 1.000000
      Path: UPS.PowerSummary.iSerialNumber, Type: Feature, Value: 2.000000
      Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, Value: 4.000000
      Path: UPS.PowerSummary.iOEMInformation, Type: Feature, Value: 3.000000
      Path: UPS.PowerSummary.Rechargeable, Type: Feature, Value: 1.000000
      Path: UPS.PowerSummary.Charging, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.Charging, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.Discharging, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.Discharging, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.APCStatusFlag, Type: Input, Value: 8.000000
      Path: UPS.PowerSummary.APCStatusFlag, Type: Feature, Value: 8.000000
      Path: UPS.PowerSummary.ManufacturerDate, Type: Feature, Value: 13667.000000
      Path: UPS.PowerSummary.ConfigVoltage, Type: Feature, Value: 24.000002
      Path: UPS.PowerSummary.Voltage, Type: Feature, Value: 26.930002
      Path: UPS.PowerSummary.iManufacturer, Type: Feature, Value: 3.000000
      Path: UPS.PowerSummary.CapacityMode, Type: Feature, Value: 2.000000
      Path: UPS.PowerSummary.RemainingCapacity, Type: Input, Value: 100.000000
      Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, Value: 100.000000
      Path: UPS.PowerSummary.RunTimeToEmpty, Type: Input, Value: 1170.000000
      Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature, Value: 1170.000000
      Path: UPS.PowerSummary.DesignCapacity, Type: Feature, Value: 100.000000
      Path: UPS.PowerSummary.FullChargeCapacity, Type: Feature, Value: 100.000000
      Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature, Value: 50.000000
      Path: UPS.PowerSummary.CapacityGranularity2, Type: Feature, Value: 1.000000
      Path: UPS.PowerSummary.RemainingCapacityLimit, Type: Feature, Value: 10.000000
      Path: UPS.PowerSummary.CapacityGranularity1, Type: Feature, Value: 1.000000
      Path: UPS.PowerSummary.ACPresent, Type: Input, Value: 1.000000
      Path: UPS.PowerSummary.ACPresent, Type: Feature, Value: 1.000000
      Path: UPS.PowerSummary.BelowRemainingCapacityLimit, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.BelowRemainingCapacityLimit, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.ShutdownImminent, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.ShutdownImminent, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.DelayBeforeShutdown, Type: Feature, Value: -1.000000
      Path: UPS.PowerSummary.PresentStatus.Charging, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Input, Value: 1.000000
      Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature, Value: 1.000000
      Path: UPS.PowerSummary.PresentStatus.BatteryPresent, Type: Input, Value: 1.000000
      Path: UPS.PowerSummary.PresentStatus.BatteryPresent, Type: Feature, Value: 1.000000
      Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.RemainingTimeLimitExpired, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.RemainingTimeLimitExpired, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.CommunicationLost, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.CommunicationLost, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.Overload, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.Overload, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.VoltageNotRegulated, Type: Input, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus.VoltageNotRegulated, Type: Feature, Value: 0.000000
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Input
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.PresentStatus., Type: Feature
      Path: UPS.PowerSummary.RemainingTimeLimit, Type: Feature, Value: 120.000000
      Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, Value: 2.000000
      Path: UPS.Battery.APCBattReplaceDate, Type: Feature, Value: 599297.000000
      Path: UPS.Battery.ManufacturerDate, Type: Feature, Value: 13667.000000
      Path: UPS.Battery.Test, Type: Input, Value: 6.000000
      Path: UPS.Battery.Test, Type: Feature, Value: 6.000000
      Path: UPS.Battery.RemainingCapacity, Type: Feature, Value: 100.000000
      Path: UPS.Battery.RunTimeToEmpty, Type: Feature, Value: 1170.000000
      Path: UPS.Battery.RemainingTimeLimit, Type: Feature, Value: 120.000000
      Path: UPS.Battery.ConfigVoltage, Type: Feature, Value: 24.000002
      Path: UPS.Battery.Voltage, Type: Feature, Value: 26.930002
      Path: UPS.Battery.ff860024, Type: Feature, Value: -12.000000
      Path: UPS.Battery.ff860018, Type: Feature, Value: 1779603456.000000
      Path: UPS.Input.ConfigVoltage, Type: Feature, Value: 120.000000
      Path: UPS.Input.Voltage, Type: Feature, Value: 117.000000
      Path: UPS.Input.LowVoltageTransfer, Type: Feature, Value: 97.000000
      Path: UPS.Input.HighVoltageTransfer, Type: Feature, Value: 138.000000
      Path: UPS.Input.ff860024, Type: Feature, Value: -75.000000
      Path: UPS.Input.ff860061, Type: Feature, Value: 2.000000
      Path: UPS.Input.ff860052, Type: Feature, Value: 0.000000
      Path: UPS.APCGeneralCollection.APCForceShutdown, Type: Feature, Value: 0.000000
      Path: UPS.APCGeneralCollection.APCDelayBeforeShutdown, Type: Feature, Value: -1.000000
      Path: UPS.APCGeneralCollection.DelayBeforeShutdown, Type: Feature, Value: -1.000000
      Path: UPS.PowerConverter.PercentLoad, Type: Feature, Value: 36.000000
      Path: UPS.PowerConverter.ff860024, Type: Feature, Value: -36.000000
      Path: UPS.PowerConverter.ConfigActivePower, Type: Feature, Value: 865.000000
      Path: UPS.ff860001.ff860023, Type: Feature, Value: 0.000000
      Path: UPS.ff860001.ff860026, Type: Feature, Value: -116.000000
      Path: UPS.ff860001.ff860025, Type: Feature, Value: 50462976.000000
      Path: UPS.iProduct, Type: Feature, Value: 5.000000
      Path: UPS.APC_UPS_FirmwareRevision, Type: Feature, Value: 6.000000
      Path: UPS.iSerialNumber, Type: Feature, Value: 2.000000
      Path: UPS.iManufacturer, Type: Feature, Value: 3.000000
      Path: UPS.ManufacturerDate, Type: Feature, Value: 13667.000000
      Path: UPS.PresentStatus.Charging, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.Discharging, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.ACPresent, Type: Feature, Value: 1.000000
      Path: UPS.PresentStatus.BatteryPresent, Type: Feature, Value: 1.000000
      Path: UPS.PresentStatus.BelowRemainingCapacityLimit, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.ShutdownImminent, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.RemainingTimeLimitExpired, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.CommunicationLost, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.NeedReplacement, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.Overload, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus.VoltageNotRegulated, Type: Feature, Value: 0.000000
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.PresentStatus., Type: Feature
      Path: UPS.APCPanelTest, Type: Feature, Value: 0.000000
      Path: UPS.AudibleAlarmControl, Type: Feature, Value: 2.000000
      Path: UPS.ff860029, Type: Feature, Value: 34.000000
      Path: UPS.ff86002a, Type: Feature, Value: 1684289664.000000
      Can't find object UPS.Battery.Temperature
      Can't find object UPS.Output.PercentLoad
      Can't find object UPS.Output.ConfigActivePower
      Can't find object UPS.PowerSummary.PresentStatus.FullyCharged
      Can't find object UPS.Output.Overload
      Can't find object UPS.Output.Boost
      Can't find object UPS.Output.Voltage
      Can't find object UPS.Output.ConfigVoltage
      Can't find object UPS.BatterySystem.Battery.Test
      Can't find object UPS.BatterySystem.Battery.Test
      Can't find object UPS.BatterySystem.Battery.Test
      Can't find object UPS.PowerSummary.APCPanelTest
      Can't find object UPS.PowerSummary.APCPanelTest
      Can't find object UPS.Output.DelayBeforeShutdown
      Can't find object UPS.PowerSummary.DelayBeforeStartup
      Can't find object UPS.Output.DelayBeforeStartup
      Can't find object UPS.Output.DelayBeforeShutdown
      upsdrv_updateinfo...
      dstate_init: sock /var/db/nut/APC_XS_1500 open on fd 5
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 3 HID Objects...
      ups.status = !chrg
      ups.status = !dischrg
      find_hid_info: unknown variable: UPS.PowerSummary.APCStatusFlag
      
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 32 HID Objects...
      ups.status = !chrg
      ups.status = !dischrg
      ups.status = online
      ups.status = batterypres
      ups.status = !lowbatt
      ups.status = !shutdownimm
      ups.status = !timelimitexp
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.CommunicationLost
      
      ups.status = !replacebatt
      ups.status = !overload
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.VoltageNotRegulated
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 2 HID Objects...
      battery.charge = 100
      battery.runtime = 1170
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 3 HID Objects...
      ups.status = !chrg
      ups.status = !dischrg
      find_hid_info: unknown variable: UPS.PowerSummary.APCStatusFlag
      
      upsdrv_updateinfo...
      - Unable to fetch string 4
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 2 HID Objects...
      battery.charge = 0
      battery.runtime = 0
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 32 HID Objects...
      ups.status = !chrg
      ups.status = !dischrg
      ups.status = online
      ups.status = batterypres
      ups.status = !lowbatt
      ups.status = !shutdownimm
      ups.status = !timelimitexp
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.CommunicationLost
      
      ups.status = !replacebatt
      ups.status = !overload
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.VoltageNotRegulated
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.
      
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 2 HID Objects...
      battery.charge = 100
      battery.runtime = 1200
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 3 HID Objects...
      ups.status = !chrg
      ups.status = !dischrg
      find_hid_info: unknown variable: UPS.PowerSummary.APCStatusFlag
      
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      
      =>Got 2 HID Objects...
      battery.charge = 0
      battery.runtime = 0
      upsdrv_updateinfo...
      upsdrv_updateinfo...
      Waiting for notifications...
      
      

      I'm more than happy to provide any additional information and details.

      Thanks!

      1 Reply Last reply Reply Quote 0
      • dotdashD
        dotdash
        last edited by

        I've seen similar issues with an APC Smart-UPS 1500. Serial communication to the same UPS is solid.
        I know apcupsd had a similar issue in old builds and you had to disable the usbhid driver in the kernel or something, forget exactly. You could search the list at the NUT page: http://www.networkupstools.org/lists/
        I looked briefly, but just decided to switch to the serial port. (Had the liberty of having a free serial port on the box and a USB or Serial UPS)

        1 Reply Last reply Reply Quote 0
        • F
          Fred Fredburger
          last edited by

          The only cable I have for the UPS is the RJ45-USB cable (940-0127B).  Looks like there is an RJ45-DB9 cable (940-0128D) available.  Pinout located here.  Looks like one of the parts isn't available at my local Radio Shack, so I think I'll just order the cable.

          1 Reply Last reply Reply Quote 0
          • R
            rsw686
            last edited by

            I just did a quick google search. Found the following.

            "Repetitive stale status - Loss of communication

            Some models might report repetitive stale status, for 1 sec or less. This is due to a small and temporary flood of the UPS µcontroler.

            To solve this point, simply add "pollinterval=15" in ups.conf. Also change the value of MAXAGE to 20 in upsd.conf, and optionally DEADTIME to 20 in upsmon.conf. You might adapt these values according to your tests and configuration."

            Let me know if adding this to your config solves the problem. If so I will update the NUT package, either adding a way to modify this value, or defaulting the poll interval to 15 for usb ups.

            Please not that changing setting via the webugi nut confiuration page or rebooting will overwrite those files. You will have to modify those files with the webgui daignostics -> edit file or console and then start and stop the service with the status-> services page or from the console.

            1 Reply Last reply Reply Quote 0
            • F
              Fred Fredburger
              last edited by

              Thanks for the tip!  I'll give this a shot tomorrow at work and post my results!

              Thanks again!

              1 Reply Last reply Reply Quote 0
              • F
                Fred Fredburger
                last edited by

                Doesn't look like it worked.  I changed my /usr/local/etc/nut files to the following (new lines marked with <<)…

                
                user=root
                [APC_XS_1500]
                driver=newhidups
                port=auto
                pollinterval=15 <<
                
                
                
                ACL all 0.0.0.0/0
                ACL localhost 127.0.0.1/32
                ACCEPT localhost
                REJECT all
                MAXAGE 20 <<
                
                
                
                MONITOR APC_XS_1500@localhost 1 monuser mypass master
                MINSUPPLIES 1
                SHUTDOWNCMD "/sbin/shutdown -h +0"
                POWERDOWNFLAG /etc/killpower
                DEADTIME 20 <<
                
                
                
                starting newhidups
                Network UPS Tools - UPS driver controller 2.0.5
                Network UPS Tools: 0.28 USB communication driver 0.28 - core 0.30 (2.0.5)
                
                Detected a UPS: American Power Conversion/Back-UPS RS 1500 FW:8.g9 .D USB FW:g9
                Using subdriver: APC/CyberPower HID 0.9
                starting upsd
                Network UPS Tools upsd 2.0.5
                Connected to UPS [APC_XS_1500]: APC_XS_1500
                starting upsmon
                Network UPS Tools upsmon 2.0.5
                UPS: APC_XS_1500@localhost (master) (power value 1)
                Using power down flag file /etc/killpower
                
                Broadcast Message from admin@pfsense.local
                        (no tty) at 10:04 CDT...
                
                Communications with UPS APC_XS_1500@localhost lost
                
                Broadcast Message from admin@pfsense.local                                     
                        (no tty) at 10:05 CDT...                                               
                
                Communications with UPS APC_XS_1500@localhost established                      
                
                Broadcast Message from admin@pfsense.local
                        (no tty) at 10:05 CDT...
                
                Communications with UPS APC_XS_1500@localhost lost
                
                Broadcast Message from admin@pfsense.local
                        (no tty) at 10:05 CDT...
                
                Communications with UPS APC_XS_1500@localhost established
                
                Broadcast Message from admin@pfsense.local
                        (no tty) at 10:06 CDT...
                
                Communications with UPS APC_XS_1500@localhost lost
                
                Broadcast Message from admin@pfsense.local
                        (no tty) at 10:06 CDT...
                
                Communications with UPS APC_XS_1500@localhost established
                
                Broadcast Message from admin@pfsense.local
                        (no tty) at 10:06 CDT...
                
                Communications with UPS APC_XS_1500@localhost lost
                
                Broadcast Message from admin@pfsense.local
                        (no tty) at 10:06 CDT...
                
                Communications with UPS APC_XS_1500@localhost established
                
                
                1 Reply Last reply Reply Quote 0
                • F
                  Fred Fredburger
                  last edited by

                  @Fred:

                  Doesn't look like it worked.  I changed my /usr/local/etc/nut files to the following (new lines marked with <<)…

                  
                  user=root
                  pollinterval=15 <<
                  [APC_XS_1500]
                  driver=newhidups
                  port=auto
                  
                  

                  After looking at the man page for ups.conf I moved the pollinterval to the global area of the .conf rather than the UPS area.  I reran nut.sh start but it didn't make any difference.

                  1 Reply Last reply Reply Quote 0
                  • R
                    rsw686
                    last edited by

                    Well only thing I can think of is compiling the NUT developmental newhidups driver to see if that addresses the problem.

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                    • F
                      Fred Fredburger
                      last edited by

                      Well, I got my 940-0128D cable in the mail, but I don't know what settings to choose (or what to modify ups.conf with).

                      The link I posted earlier, for the pinout, says set it to dumb/940-0128A but it says communication lost then ups unavailable.

                      Any ideas?

                      1 Reply Last reply Reply Quote 0
                      • dotdashD
                        dotdash
                        last edited by

                        I bet you already changed the model to 'back ups generic' or somesuch from 'back ups usb', but you could try the 'backups pro cable' for grins. Try both smart cable and dumb cable and see if anything works…

                        1 Reply Last reply Reply Quote 0
                        • F
                          Fred Fredburger
                          last edited by

                          After doing every combination of APC Back-UPS (generic)/APC Back-UPS RS (generic)/APC Back-UPS Pro (cable)/APC Smart-UPS (cable), Generic type, and Cable type I ended up with zero options working.

                          So, I decided to check my dmesg and noticed that it doesn't show a ttyd0. ::) Duh.  I'm gonna reboot the firewall after hours and check the COM port setting in the BIOS.

                          Also, I'm a little confused with the two different drop-downs (generic type and cable type).  Do I only worry about the generic drop-down if I choose a UPS that says (generic)?  Do I only worry about the cable drop-down if I choose a UPS that says (cable)?  Which is the "smart" cable and which is the "dumb" cable?

                          Thanks!

                          1 Reply Last reply Reply Quote 0
                          • R
                            rsw686
                            last edited by

                            You only need to worry about the cable or generic drop down if the ups type you select has it in parenthesis. The serial ports listed in the webgui should be the ones on your system as I parse the dmesg output.

                            1 Reply Last reply Reply Quote 0
                            • F
                              Fred Fredburger
                              last edited by

                              I don't see any ttyd0 listed in my dmesg.boot.  ???

                              
                              Copyright (c) 1992-2006 The FreeBSD Project.
                              Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
                                      The Regents of the University of California. All rights reserved.
                              FreeBSD 6.1-RELEASE-p2 #0: Fri Jun 16 01:03:36 UTC 2006
                                  sullrich@builder.livebsd.com:/usr/obj.pfSense/usr/src/sys/pfSense.6
                              Timecounter "i8254" frequency 1193182 Hz quality 0
                              CPU: Intel(R) Celeron(R) CPU 2.20GHz (2192.90-MHz 686-class CPU)
                                Origin = "GenuineIntel"  Id = 0xf29  Stepping = 9
                                Features=0xbfebfbff <fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe>Features2=0x4400<cntx-id,<b14>>
                              real memory  = 535248896 (510 MB)
                              avail memory = 514191360 (490 MB)
                              ACPI APIC Table: <dell  2400 ="">ioapic0: Changing APIC ID to 1
                              ioapic0 <version 2.0="">irqs 0-23 on motherboard
                              wlan: mac acl policy registered
                              kbd1 at kbdmux0
                              ath_hal: 0.9.16.16 (AR5210, AR5211, AR5212, RF5111, RF5112, RF2413, RF5413)
                              acpi0: <dell 2400 ="">on motherboard
                              acpi0: Power Button (fixed)
                              Timecounter "ACPI-fast" frequency 3579545 Hz quality 1000
                              acpi_timer0: <24-bit timer at 3.579545MHz> port 0x808-0x80b on acpi0
                              cpu0: <acpi cpu="">on acpi0
                              acpi_button0: <power button="">on acpi0
                              pcib0: <acpi host-pci="" bridge="">port 0xcf8-0xcff on acpi0
                              pci0: <acpi pci="" bus="">on pcib0
                              agp0: <intel 82845g="" (845g="" gmch)="" svga="" controller="">mem 0xe8000000-0xefffffff,0xfeb80000-0xfebfffff irq 16 at device 2.0 on pci0
                              agp0: detected 892k stolen memory
                              agp0: aperture size is 128M
                              uhci0: <intel 82801db="" (ich4)="" usb="" controller="" usb-a="">port 0xff80-0xff9f irq 16 at device 29.0 on pci0
                              uhci0: [GIANT-LOCKED]
                              usb0: <intel 82801db="" (ich4)="" usb="" controller="" usb-a="">on uhci0
                              usb0: USB revision 1.0
                              uhub0: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
                              uhub0: 2 ports with 2 removable, self powered
                              uhci1: <intel 82801db="" (ich4)="" usb="" controller="" usb-b="">port 0xff60-0xff7f irq 19 at device 29.1 on pci0
                              uhci1: [GIANT-LOCKED]
                              usb1: <intel 82801db="" (ich4)="" usb="" controller="" usb-b="">on uhci1
                              usb1: USB revision 1.0
                              uhub1: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
                              uhub1: 2 ports with 2 removable, self powered
                              uhci2: <intel 82801db="" (ich4)="" usb="" controller="" usb-c="">port 0xff40-0xff5f irq 18 at device 29.2 on pci0
                              uhci2: [GIANT-LOCKED]
                              usb2: <intel 82801db="" (ich4)="" usb="" controller="" usb-c="">on uhci2
                              usb2: USB revision 1.0
                              uhub2: Intel UHCI root hub, class 9/0, rev 1.00/1.00, addr 1
                              uhub2: 2 ports with 2 removable, self powered
                              ehci0: <intel 82801db="" l="" m="" (ich4)="" usb="" 2.0="" controller="">mem 0xffa80800-0xffa80bff irq 23 at device 29.7 on pci0
                              ehci0: [GIANT-LOCKED]
                              usb3: EHCI version 1.0
                              usb3: companion controllers, 2 ports each: usb0 usb1 usb2
                              usb3: <intel 82801db="" l="" m="" (ich4)="" usb="" 2.0="" controller="">on ehci0
                              usb3: USB revision 2.0
                              uhub3: Intel EHCI root hub, class 9/0, rev 2.00/1.00, addr 1
                              uhub3: 6 ports with 6 removable, self powered
                              pcib1: <acpi pci-pci="" bridge="">at device 30.0 on pci0
                              pci1: <acpi pci="" bus="">on pcib1
                              xl0: <3Com 3c905B-TX Fast Etherlink XL> port 0xde00-0xde7f mem 0xfe9fde80-0xfe9fdeff irq 16 at device 4.0 on pci1
                              miibus0: <mii bus="">on xl0
                              xlphy0: <3Com internal media interface> on miibus0
                              xlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
                              xl0: Ethernet address: 00:50:04:7f:04:be
                              xl1: <3Com 3c905B-TX Fast Etherlink XL> port 0xde80-0xdeff mem 0xfe9fdf00-0xfe9fdf7f irq 17 at device 5.0 on pci1
                              miibus1: <mii bus="">on xl1
                              xlphy1: <3Com internal media interface> on miibus1
                              xlphy1:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
                              xl1: Ethernet address: 00:50:04:7f:08:3f
                              xl2: <3Com 3c905B-TX Fast Etherlink XL> port 0xdf00-0xdf7f mem 0xfe9fdf80-0xfe9fdfff irq 18 at device 6.0 on pci1
                              miibus2: <mii bus="">on xl2
                              xlphy2: <3Com internal media interface> on miibus2
                              xlphy2:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
                              xl2: Ethernet address: 00:50:04:7f:0a:b2
                              bfe0: <broadcom bcm4401="" fast="" ethernet="">mem 0xfe9fe000-0xfe9fffff irq 17 at device 9.0 on pci1
                              miibus3: <mii bus="">on bfe0
                              bmtphy0: <bcm4401 10="" 100basetx="" phy="">on miibus3
                              bmtphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
                              bfe0: Ethernet address: 00:0b:db:c2:ee:2c
                              isab0: <pci-isa bridge="">at device 31.0 on pci0
                              isa0: <isa bus="">on isab0
                              atapci0: <intel ich4="" udma100="" controller="">port 0x1f0-0x1f7,0x3f6,0x170-0x177,0x376,0xffa0-0xffaf mem 0xfeb7fc00-0xfeb7ffff irq 18 at device 31.1 on pci0
                              ata0: <ata 0="" channel="">on atapci0
                              ata1: <ata 1="" channel="">on atapci0
                              pci0: <serial bus,="" smbus="">at device 31.3 (no driver attached)
                              speaker0: <pc speaker="">port 0x61 on acpi0
                              fdc0: <floppy drive="" controller="">port 0x3f0-0x3f5,0x3f7 irq 6 drq 2 on acpi0
                              fdc0: [FAST]
                              pmtimer0 on isa0
                              orm0: <isa option="" roms="">at iomem 0xc0000-0xcb7ff,0xcb800-0xcbfff,0xcc000-0xcc7ff,0xcc800-0xccfff,0xcd000-0xce7ff,0xce800-0xcffff on isa0
                              atkbdc0: <keyboard controller="" (i8042)="">at port 0x60,0x64 on isa0
                              atkbd0: <at keyboard="">irq 1 on atkbdc0
                              kbd0 at atkbd0
                              atkbd0: [GIANT-LOCKED]
                              ppc0: parallel port not found.
                              sc0: <system console="">at flags 0x100 on isa0
                              sc0: VGA <16 virtual consoles, flags=0x300>
                              sio0: configured irq 4 not in bitmap of probed irqs 0
                              sio0: port may not be enabled
                              sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0
                              sio0: type 8250 or not responding
                              sio1: configured irq 3 not in bitmap of probed irqs 0
                              sio1: port may not be enabled
                              vga0: <generic isa="" vga="">at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
                              Timecounter "TSC" frequency 2192896684 Hz quality 800
                              Timecounters tick every 1.000 msec
                              Fast IPsec: Initialized Security Association Processing.
                              ad0: 38166MB <wdc wd400eb-75cpf0="" 06.04g06="">at ata0-master UDMA100
                              acd0: CDROM <lite-on ltn486s="" 48x="" max="" yds6="">at ata1-master UDMA33
                              Trying to mount root from ufs:/dev/ad0s1a</lite-on></wdc></generic></system></at></keyboard></isa></floppy></pc></serial></ata></ata></intel></isa></pci-isa></bcm4401></mii></broadcom></mii></mii></mii></acpi></acpi></intel></intel></intel></intel></intel></intel></intel></intel></intel></acpi></acpi></power></acpi></dell></version></dell ></cntx-id,<b14></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,apic,sep,mtrr,pge,mca,cmov,pat,pse36,clflush,dts,acpi,mmx,fxsr,sse,sse2,ss,htt,tm,pbe> 
                              
                              1 Reply Last reply Reply Quote 0
                              • R
                                rsw686
                                last edited by

                                sis0, sis1, etc are your serial ports which correspond to /dev/ttyd0, etc

                                sio0: configured irq 4 not in bitmap of probed irqs 0
                                sio0: port may not be enabled
                                sio0 at port 0x3f8-0x3ff irq 4 flags 0x10 on isa0
                                sio0: type 8250 or not responding
                                sio1: configured irq 3 not in bitmap of probed irqs 0
                                sio1: port may not be enabled

                                Looks like they are not configured in the bios.

                                I don't have my other box running, but to show you my embedded box shows

                                sio0 at port 0x3f8-0x3ff irq 4 flags 0x30 on isa0
                                sio0: type 16550A, console
                                sio1 at port 0x2f8-0x2ff irq 3 on isa0
                                sio1: type 16550A

                                1 Reply Last reply Reply Quote 0
                                • F
                                  Fred Fredburger
                                  last edited by

                                  Yeah, fter I got back from lunch I checked the dmesg and saw the lines with the 8250s that said they weren't enabled.  I'm currently trying to coordinate a time with everyone in the office as to when I can reboot.

                                  Any ideas as to which UPS/cable I should try with an APC BackUPS XS via serial?

                                  1 Reply Last reply Reply Quote 0
                                  • F
                                    Fred Fredburger
                                    last edited by

                                    I just rebooted and went into the BIOS and enabled COM1.

                                    When I rebooted I got this in my dmesg…
                                    _    sio0: <16550A-compatible COM port> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
                                        sio0: type 16550A_

                                    I set it to APC Back-UPS (generic) and tried generic type 1.  After it saved the status said On Line.   ;D  THANKS EVERYONE!

                                    Generic type 2 gave Low Battery and type 3 gave On Line.  I don't know the difference between them, but I figured that 1 was 1 for a reason so I put it back to that.

                                    I couldn't get either the APC Back-UPS (cable) or APC Smart-UPS (cable) to work with either cable.

                                    Would that indicate that the cable I got is just a simple/dumb cable?

                                    Now I gotta work on getting our other *nix boxes to connect to NUT and shutdown when NUT says so.

                                    A little off-topic for this thread, but does pfSense provide any mechanism to send WOL packets to a list of servers when it boots?  It'd be nice if it could do that, so NUT will signal our servers to shutdown and pfSense would turn them back on after the firewall was up for xx minutes.

                                    1 Reply Last reply Reply Quote 0
                                    • dotdashD
                                      dotdash
                                      last edited by

                                      @Fred:

                                      A little off-topic for this thread, but does pfSense provide any mechanism to send WOL packets to a list of servers when it boots?  It'd be nice if it could do that, so NUT will signal our servers to shutdown and pfSense would turn them back on after the firewall was up for xx minutes.

                                      For this I think you could create a batch file and call it via shellcmd in the config.xml
                                      Maybe have it wait and then call wol after a few minutes. Perhaps use wol -f to wake a list of macs specified in the file. It will run everytime you reboot the box, but no harm in trying to wake up a server that's already on…

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