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    NUT: Data Stale!

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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    • B
      bardelot
      last edited by

      You could try and increase the polling frequency, e.g. add "pollinterval=5" to your ups.conf

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      • E
        ericab
        last edited by

        ups.conf, or upsmon.conf ?

        upsmon.conf already contains "POLLFREQ 3"

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        • E
          ericab
          last edited by

          bump  ???

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          • B
            bardelot
            last edited by

            In the ups.conf file you define how frequently the local UPS status is refreshed. The default pollinterval is 2 seconds, however that might be too often in some cases, thus you can try to increase the interval e.g. 5 seconds.

            The upsmon.conf configures the monitoring part, that decides when it has to shutdown the system. The polling frequency (POLLFREQ) is by default 5 seconds, and should be larger than the configured pollinterval. You may even use a larger POLLFREQ and additionally configure POLLFREQALERT (default 5 seconds), that is the polling frequency if the UPS is detected to run on battery. The POLLFREQALERT should always be equal or lower than the POLLFREQ.

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            • E
              ericab
              last edited by

              ive done this and there is no change.

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              • B
                bardelot
                last edited by

                The configured POLLFREQ in upsmon.conf might be too small. Try to use the default values:

                ups.conf: "pollinterval=2"
                upsmon.conf: "POLLFREQ 5"

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                • E
                  ericab
                  last edited by

                  id like to add that i have not changed these config files since i first set nut up…

                  but alright i will give this a try, and get back to you.

                  thanks for the help

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                  • E
                    ericab
                    last edited by

                    overnight, my logs are just FULL of this again.

                    Mar 5 10:11:31 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                    Mar 5 10:11:31 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                    Mar 5 10:11:26 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                    Mar 5 10:11:26 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                    Mar 5 10:11:21 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                    Mar 5 10:11:21 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale

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                    • C
                      ColdFusion
                      last edited by

                      This has been an issue for a very long time. If you search for "Stale data" you'll see. I just restart nut every 15 minutes in cron and that keeps it going. I've fiddled with all kinds of settings to no avail. Anyway, this seems to work for me.

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                      • E
                        ericab
                        last edited by

                        thanks coldfusion;
                        thats a good idea.

                        what cron entry do you have in your setup to achieve this ?

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                        • C
                          ColdFusion
                          last edited by

                          /usr/local/etc/rc.d/nut.sh start

                          minute hour mday month wday who  command

                          */15  *          *          *            *      root    /usr/local/etc/rc.d/nut.sh start

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                          • E
                            ericab
                            last edited by

                            coldfusion,

                            this has worked perfectly, thanks.
                            hopefully the devs will work on a fix for this.

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