Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    NUT: Data Stale!

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
    13 Posts 3 Posters 16.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E
      ericab
      last edited by

      bump  ???

      1 Reply Last reply Reply Quote 0
      • B
        bardelot
        last edited by

        In the ups.conf file you define how frequently the local UPS status is refreshed. The default pollinterval is 2 seconds, however that might be too often in some cases, thus you can try to increase the interval e.g. 5 seconds.

        The upsmon.conf configures the monitoring part, that decides when it has to shutdown the system. The polling frequency (POLLFREQ) is by default 5 seconds, and should be larger than the configured pollinterval. You may even use a larger POLLFREQ and additionally configure POLLFREQALERT (default 5 seconds), that is the polling frequency if the UPS is detected to run on battery. The POLLFREQALERT should always be equal or lower than the POLLFREQ.

        1 Reply Last reply Reply Quote 0
        • E
          ericab
          last edited by

          ive done this and there is no change.

          1 Reply Last reply Reply Quote 0
          • B
            bardelot
            last edited by

            The configured POLLFREQ in upsmon.conf might be too small. Try to use the default values:

            ups.conf: "pollinterval=2"
            upsmon.conf: "POLLFREQ 5"

            1 Reply Last reply Reply Quote 0
            • E
              ericab
              last edited by

              id like to add that i have not changed these config files since i first set nut up…

              but alright i will give this a try, and get back to you.

              thanks for the help

              1 Reply Last reply Reply Quote 0
              • E
                ericab
                last edited by

                overnight, my logs are just FULL of this again.

                Mar 5 10:11:31 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                Mar 5 10:11:31 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                Mar 5 10:11:26 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                Mar 5 10:11:26 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                Mar 5 10:11:21 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale
                Mar 5 10:11:21 upsmon[12387]: Poll UPS [Cyberpower@localhost] failed - Data stale

                1 Reply Last reply Reply Quote 0
                • C
                  ColdFusion
                  last edited by

                  This has been an issue for a very long time. If you search for "Stale data" you'll see. I just restart nut every 15 minutes in cron and that keeps it going. I've fiddled with all kinds of settings to no avail. Anyway, this seems to work for me.

                  1 Reply Last reply Reply Quote 0
                  • E
                    ericab
                    last edited by

                    thanks coldfusion;
                    thats a good idea.

                    what cron entry do you have in your setup to achieve this ?

                    1 Reply Last reply Reply Quote 0
                    • C
                      ColdFusion
                      last edited by

                      /usr/local/etc/rc.d/nut.sh start

                      minute hour mday month wday who  command

                      */15  *          *          *            *      root    /usr/local/etc/rc.d/nut.sh start

                      1 Reply Last reply Reply Quote 0
                      • E
                        ericab
                        last edited by

                        coldfusion,

                        this has worked perfectly, thanks.
                        hopefully the devs will work on a fix for this.

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.