Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    WAN "loss" question

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
    16 Posts 4 Posters 4.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • K
      kevindd992002
      last edited by

      But both of my WAN interfaces are working fine and never saw them marked as "offline" or removed from the group. Is packet loss normal?

      Also, when I change something under Routing tab and press apply changes and looked at the system logs, I also see "php: : Gateways status could not be determined, considering all as up/active." What does it mean?

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Packet loss can happen if your connection heavily loaded, if it's not causing you a problem then I wouldn't worry about it too much.
        If you add the gateways widget to the dashboard you can see the packetloss and delay in near real time and test with a few downloads. If you have a 'bad' connection you can set the thresholds higher.

        The gateways status message appears after you have reloaded something in pfSense, after a config change for example. It's nothing to worry about it simply means that it's not been running long enough to correctly determine the status. I think!ย  ;)

        Steve

        1 Reply Last reply Reply Quote 0
        • K
          kevindd992002
          last edited by

          Thanks for the info :)

          Regarding widgets, how do you download and install them?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Click on the '+' symbol at the top left of the dashboard and select the widget you require.

            Steve

            1 Reply Last reply Reply Quote 0
            • K
              kevindd992002
              last edited by

              Got it. Thanks!

              1 Reply Last reply Reply Quote 0
              • K
                kevindd992002
                last edited by

                One more thing, so the "member down" setting would be the most preferred from the 4 choices if all is well in my Internet connection?

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  This is where I'm unsure.ย  :-
                  My guess is that "member down" is most fault tolerant, it will continue to use a slightly flaky connection.
                  If you have some application that is very sensitive to latency or packetloss, like VOIP for example, you might want to have connections excluded from a group at the first sign of a problem. In that case you would use one of the other settings.

                  Steve

                  1 Reply Last reply Reply Quote 0
                  • N
                    Nachtfalke
                    last edited by

                    RRD Graphs and ther ethe tab "quality" will help you know, how high the latency and the poacket loss was when the gateway went down.
                    so you can adjust the low and high watermark.

                    1 Reply Last reply Reply Quote 0
                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      Using "member down" would only stop using a WAN if the link is lost on the port.

                      Most WAN failures do not result in a loss of link on the physical port - the loss is upstream somewhere (like on the other end of your modem/CPE). You want "Packet Loss or High Latency" in almost all cases.

                      If your WAN tends to be a bit lossy, as my Cable line is, even when it works fine, you can adjust the parameters that trigger the alarm under the individual gateway. So go to System > Routing, edit the gateway for WAN, and in the Advanced settings, increase the Packet Loss thresholds. For my Cable interface I have to use 20/35 or so.

                      Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

                      1 Reply Last reply Reply Quote 0
                      • K
                        kevindd992002
                        last edited by

                        But in that case, high latency would be a problem for me since the latency increases when I download using Newsgroups. Is there a way to change the latency threshold as well?

                        1 Reply Last reply Reply Quote 0
                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          @kevindd992002:

                          But in that case, high latency would be a problem for me since the latency increases when I download using Newsgroups. Is there a way to change the latency threshold as well?

                          Yes, the setting is in the same place. Edit the gateway, under the advanced settings there are tweaks there for the latency, loss, etc.

                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                          Need help fast? Netgate Global Support!

                          Do not Chat/PM for help!

                          1 Reply Last reply Reply Quote 0
                          • N
                            Nachtfalke
                            last edited by

                            @jimp:

                            @kevindd992002:

                            But in that case, high latency would be a problem for me since the latency increases when I download using Newsgroups. Is there a way to change the latency threshold as well?

                            Yes, the setting is in the same place. Edit the gateway, under the advanced settings there are tweaks there for the latency, loss, etc.

                            @jimp
                            What is the default value for "Down" ?
                            Could it be possible to enter the default values in the description for future snapshots ?

                            1 Reply Last reply Reply Quote 0
                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              I don't recall the defaults, you can check /var/etc/apinger.conf to see what's there.

                              Having them in the description would be handy.

                              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

                              1 Reply Last reply Reply Quote 0
                              • N
                                Nachtfalke
                                last edited by

                                Thanks for the info.

                                1 Reply Last reply Reply Quote 0
                                • First post
                                  Last post
                                Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.