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    WAN "loss" question

    Scheduled Pinned Locked Moved 2.0-RC Snapshot Feedback and Problems - RETIRED
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      Packet loss can happen if your connection heavily loaded, if it's not causing you a problem then I wouldn't worry about it too much.
      If you add the gateways widget to the dashboard you can see the packetloss and delay in near real time and test with a few downloads. If you have a 'bad' connection you can set the thresholds higher.

      The gateways status message appears after you have reloaded something in pfSense, after a config change for example. It's nothing to worry about it simply means that it's not been running long enough to correctly determine the status. I think!ย  ;)

      Steve

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      • K
        kevindd992002
        last edited by

        Thanks for the info :)

        Regarding widgets, how do you download and install them?

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Click on the '+' symbol at the top left of the dashboard and select the widget you require.

          Steve

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          • K
            kevindd992002
            last edited by

            Got it. Thanks!

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            • K
              kevindd992002
              last edited by

              One more thing, so the "member down" setting would be the most preferred from the 4 choices if all is well in my Internet connection?

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                This is where I'm unsure.ย  :-
                My guess is that "member down" is most fault tolerant, it will continue to use a slightly flaky connection.
                If you have some application that is very sensitive to latency or packetloss, like VOIP for example, you might want to have connections excluded from a group at the first sign of a problem. In that case you would use one of the other settings.

                Steve

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                • N
                  Nachtfalke
                  last edited by

                  RRD Graphs and ther ethe tab "quality" will help you know, how high the latency and the poacket loss was when the gateway went down.
                  so you can adjust the low and high watermark.

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Using "member down" would only stop using a WAN if the link is lost on the port.

                    Most WAN failures do not result in a loss of link on the physical port - the loss is upstream somewhere (like on the other end of your modem/CPE). You want "Packet Loss or High Latency" in almost all cases.

                    If your WAN tends to be a bit lossy, as my Cable line is, even when it works fine, you can adjust the parameters that trigger the alarm under the individual gateway. So go to System > Routing, edit the gateway for WAN, and in the Advanced settings, increase the Packet Loss thresholds. For my Cable interface I have to use 20/35 or so.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                    • K
                      kevindd992002
                      last edited by

                      But in that case, high latency would be a problem for me since the latency increases when I download using Newsgroups. Is there a way to change the latency threshold as well?

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        @kevindd992002:

                        But in that case, high latency would be a problem for me since the latency increases when I download using Newsgroups. Is there a way to change the latency threshold as well?

                        Yes, the setting is in the same place. Edit the gateway, under the advanced settings there are tweaks there for the latency, loss, etc.

                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

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                        • N
                          Nachtfalke
                          last edited by

                          @jimp:

                          @kevindd992002:

                          But in that case, high latency would be a problem for me since the latency increases when I download using Newsgroups. Is there a way to change the latency threshold as well?

                          Yes, the setting is in the same place. Edit the gateway, under the advanced settings there are tweaks there for the latency, loss, etc.

                          @jimp
                          What is the default value for "Down" ?
                          Could it be possible to enter the default values in the description for future snapshots ?

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                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            I don't recall the defaults, you can check /var/etc/apinger.conf to see what's there.

                            Having them in the description would be handy.

                            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                            Need help fast? Netgate Global Support!

                            Do not Chat/PM for help!

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                            • N
                              Nachtfalke
                              last edited by

                              Thanks for the info.

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