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    Huawei E353 3G modem

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    • E
      exetrix
      last edited by

      Thanks for the help.

      I did the usbconfig thing, here is the result:

      ugen4.2: <huawei mobile="" huawei="" technologies="">at usbus4, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON

      bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0200
        bDeviceClass = 0x0000
        bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0000
        bMaxPacketSize0 = 0x0040
        idVendor = 0x12d1
        idProduct = 0x14ac
        bcdDevice = 0x0000
        iManufacturer = 0x0003  <huawei technologies="">iProduct = 0x0002  <huawei mobile="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001

      I searched the draisberghof forum but all the entries re E353 are for Linux, not BSD

      I recreated everything acc to instructions, for cuaU0.0, and managed to catch the relevant bit in the PPP log before all the retries scrolled it off the screen, which only gives the last 50 entries.

      Apr 26 14:44:19 ppp: [opt3_link0] ACCMAP 0x000a0000
      Apr 26 14:44:19 ppp: [opt3_link0] MRU 1500
      Apr 26 14:44:19 ppp: [opt3_link0] MAGICNUM 88cab1f2
      Apr 26 14:44:19 ppp: [opt3_link0] LCP: state change Ack-Sent –> Opened
      Apr 26 14:44:19 ppp: [opt3_link0] LCP: auth: peer wants CHAP, I want nothing
      Apr 26 14:44:19 ppp: [opt3_link0] LCP: LayerUp
      Apr 26 14:44:19 ppp: [opt3_link0] LCP: rec'd Discard Request #1 (Opened)
      Apr 26 14:44:19 ppp: [opt3_link0] CHAP: rec'd CHALLENGE #1 len: 35
      Apr 26 14:44:19 ppp: [opt3_link0] Name: "UMTS_CHAP_SRVR"
      Apr 26 14:44:19 ppp: [opt3_link0] CHAP: Using authname "user"
      Apr 26 14:44:19 ppp: [opt3_link0] CHAP: sending RESPONSE #1 len: 25
      Apr 26 14:44:19 ppp: [opt3_link0] CHAP: rec'd SUCCESS #1 len: 4
      Apr 26 14:44:19 ppp: [opt3_link0] LCP: authorization successful
      Apr 26 14:44:19 ppp: [opt3_link0] Link: Matched action 'bundle "opt3" ""'
      Apr 26 14:44:19 ppp: [opt3_link0] Link: Join bundle "opt3"
      Apr 26 14:44:19 ppp: [opt3] Bundle: Status update: up 1 link, total bandwidth 21600000 bps
      Apr 26 14:44:19 ppp: [opt3] can't config [35]:: Invalid argument
      Apr 26 14:44:19 ppp: fatal error, exiting
      Apr 26 14:44:19 ppp: [opt3] IFACE: Close event
      Apr 26 14:44:19 ppp: [opt3] IPCP: Close event
      Apr 26 14:44:19 ppp: [opt3] Bundle: Shutdown
      Apr 26 14:44:19 ppp: [opt3_link0] Link: Shutdown
      Apr 26 14:44:19 ppp: process 44883 terminated
      Apr 26 14:44:34 ppp: Multi-link PPP daemon for FreeBSD
      Apr 26 14:44:34 ppp:
      Apr 26 14:44:34 ppp: process 42443 started, version 5.5 (root@FreeBSD_8.0_pfSense_2.0-snaps.pfsense.org 16:18 9-Jun-2011)
      Apr 26 14:44:34 ppp: web: web is not running
      Apr 26 14:44:34 ppp: [opt3] Bundle: Interface ng0 created
      Apr 26 14:44:34 ppp: [opt3_link0] Link: OPEN event
      Apr 26 14:44:34 ppp: [opt3_link0] LCP: Open event
      Apr 26 14:44:34 ppp: [opt3_link0] LCP: state change Initial –> Starting
      Apr 26 14:44:34 ppp: [opt3_link0] LCP: LayerStart
      Apr 26 14:44:47 ppp: [opt3_link0] chat: The modem is not responding to "AT" at ModemCmd: label.
      Apr 26 14:44:47 ppp: [opt3_link0] MODEM: chat script failed
      Apr 26 14:44:47 ppp: [opt3_link0] Link: DOWN event
      Apr 26 14:44:47 ppp: [opt3_link0] LCP: Down event
      Apr 26 14:44:47 ppp: [opt3_link0] Link: reconnection attempt 1 in 3 seconds
      Apr 26 14:44:50 ppp: [opt3_link0] Link: reconnection attempt 1
      Apr 26 14:45:03 ppp: [opt3_link0] chat: The modem is not responding to "AT" at ModemCmd: label.
      Apr 26 14:45:03 ppp: [opt3_link0] MODEM: chat script failed
      Apr 26 14:45:03 ppp: [opt3_link0] Link: DOWN event
      Apr 26 14:45:03 ppp: [opt3_link0] LCP: Down event
      Apr 26 14:45:03 ppp: [opt3_link0] Link: reconnection attempt 2 in 1 seconds
      Apr 26 14:45:04 ppp: [opt3_link0] Link: reconnection attempt 2
      Apr 26 14:45:19 ppp: [opt3_link0] chat: The modem is not responding to "AT" at ModemCmd: label.
      Apr 26 14:45:19 ppp: [opt3_link0] MODEM: chat script failed
      Apr 26 14:45:19 ppp: [opt3_link0] Link: DOWN event
      Apr 26 14:45:19 ppp: [opt3_link0] LCP: Down event
      Apr 26 14:45:19 ppp: [opt3_link0] Link: reconnection attempt 3 in 3 seconds
      Apr 26 14:45:22 ppp: [opt3_link0] Link: reconnection attempt 3</no></huawei></huawei></huawei>

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      • W
        wallabybob
        last edited by

        There are a number of hints in the log file that there has been successful data exchange.

        @exetrix:

        Apr 26 14:44:19 ppp: [opt3] can't config [35]:: Invalid argument

        I don't know what the above means - perhaps something weird in the ppp configuration file around line 35?

        @exetrix:

        Apr 26 14:44:19 ppp: fatal error, exiting

        Serious weirdness in the ppp configuration file?

        I suspect the apparent premature exit of ppp has left things in an inconsistent state from which it struggles to recover (if at all).

        What version of pfSense are you using?

        Please post the output of the pfSense shell command```

        more /var/etc/mpd_opt3.conf

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        • E
          exetrix
          last edited by

          version is 2.0-RC3(i386)
          $ more /var/etc/mpd_opt3.conf
          startup:

          configure the console

          set console close

          configure the web server

          set web close

          default:
          pppclient:
          create bundle static opt3
          set iface name ppp0
          set iface disable on-demand
          set iface idle 0
          set iface enable tcpmssfix
          set iface up-script /usr/local/sbin/ppp-linkup
          set iface down-script /usr/local/sbin/ppp-linkdown
          set ipcp ranges 0.0.0.0/0 10.64.64.0/0
          set ipcp enable req-pri-dns
          set ipcp enable req-sec-dns
          #log -bund -ccp -chat -iface -ipcp -lcp -link

          create link static opt3_link0 modem
          set link action bundle opt3
          set link disable multilink
          set link keep-alive 10 60
          set link max-redial 0
          set link disable chap pap
          set link accept chap pap eap
          set link disable incoming
          set link mtu 1492
          set auth authname "user"
          set auth password ž‰Þ
          set modem device /dev/cuaU0.0
          set modem script DialPeer
          set modem idle-script Ringback
          set modem watch -cd
          set modem var $DialPrefix "DT"
          set modem var $Telephone "*99#"
          set modem var $APN "3internet"
          set modem var $APNum "1"
          open

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            @exetrix:

            I searched the draisberghof forum but all the entries re E353 are for Linux, not BSD

            That's true. usb_modeswitch was first written for Linux but there is a port for FreeBSD now.
            Besides that it's often the best source if information about poorly documented modems.

            Anyway it's not relevant because it seems your modem is already appearing as a serial port.

            Steve

            Edit: This may provide some insight: (it may be refered to as one of these models)
            @http://www.draisberghof.de/usb_modeswitch/device_reference.txt:

            Huawei E270+  (HSPA+ modem)

            Huawei E1762

            Huawei E1820

            Contributor: Paranoid Paranoia

            DefaultVendor=  0x12d1
            DefaultProduct= 0x1446

            TargetVendor=   0x12d1
            TargetProduct=  0x14ac

            MessageContent="55534243123456780000000000000011060000000000000000000000000000"

            1 Reply Last reply Reply Quote 0
            • W
              wallabybob
              last edited by

              @exetrix:

              version is 2.0-RC3(i386)

              Is there a good reason you are running Release Candidate 3 rather than the official release or even version 2.0.1?

              I don't know that the problem will be fixed in one of the official releases but I suspect it might be difficult to get a developer interested in producing a patch for an RC that has been superseded by two official releases. I suggest you upgrade to pfSense 2.0.1.

              I didn't notice anything wrong in the PPP configuration file, but the rather uninformative error message didn't say it was complaining about the configuration file - I was guessing that might be the problem.

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Same problem and a solution is reported here:
                http://forum.pfsense.org/index.php?topic=28649.0
                Problem is old version of mpd can't handle anything over 10Mbps. (edit: not an accurate description!)
                Updating to 2.0.1 should resolve this.

                Steve

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                • E
                  exetrix
                  last edited by

                  Upgrading to 2.0.1 seems to have fixed this.
                  Thanks.

                  1 Reply Last reply Reply Quote 0
                  • I
                    iwebs
                    last edited by

                    Hi I have recently purchased a e353 usb modem and for the life of me i cant get it to work. I have the latest version of pfSense 2.1-DEVELOPMENT (i386)
                    [built on Sun May 13 00:54:34 EDT 2012 FreeBSD 8.3-RELEASE-p1] installed and cant get pfSense to recognize the modem, using my old (e1820) i get a list of 5 ports for the modem (/dev/cuaU0.0…to../dev/cuaU0.2 & /dev/cuau0 and cuau1) but with the e353 I only get /dev/cuau0 and /dev/cuau1. I've checked the ppp logs and it looks like a similar problem to the one being experienced in the 1st post but I can't fix it. Any suggestions?  ??? thanks!

                    log of ppp:

                    May 14 01:56:17 ppp: [wan_link0] LCP: Down event
                    May 14 01:56:17 ppp: [wan_link0] Link: DOWN event
                    May 14 01:56:17 ppp: [wan_link0] MODEM: Fail to open serial port /dev/cuau0 on speed 115200
                    May 14 01:56:17 ppp: [wan_link0] can't lock device cuau0
                    May 14 01:56:17 ppp: UuLock: read: File exists
                    May 14 01:56:17 ppp: [wan_link0] Link: reconnection attempt 8

                    1 Reply Last reply Reply Quote 0
                    • W
                      wallabybob
                      last edited by

                      @iwebs:

                      but with the e353 I only get /dev/cuau0 and /dev/cuau1.

                      You should have devices /dev/cuaU0.0 /dev/cuau0.1 etc.

                      If you didn't restart the box with the USB modem connected please do so then provide the output of the pfSense shell command```

                      #  dir /dev/cua*; dmesg

                      
                      It is possible your modem is not recognised by the 3g modem driver. The requested output should settle the issue.
                      1 Reply Last reply Reply Quote 0
                      • I
                        iwebs
                        last edited by

                        Again when I plug in the e353 and reboot the pfSense box it only shows /dev/cuau0 and /dev/cuau1. the output of the command is below. All help is greatly appreciated thanks again!

                        $ dir /dev/cua*; dmesg
                        Copyright © 1992-2012 The FreeBSD Project.
                        Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
                        The Regents of the University of California. All rights reserved.
                        FreeBSD is a registered trademark of The FreeBSD Foundation.
                        FreeBSD 8.3-RELEASE-p1 #1: Sun May 13 02:11:06 EDT 2012
                            root@FreeBSD_8.3_pfSense_2.1.snaps.pfsense.org:/usr/obj./usr/pfSensesrc/src/sys/pfSense_SMP.8 i386
                        Timecounter "i8254" frequency 1193182 Hz quality 0
                        CPU: Intel Pentium III (797.42-MHz 686-class CPU)
                          Origin = "GenuineIntel"  Id = 0x686  Family = 6  Model = 8  Stepping = 6
                          Features=0x387f9ff <fpu,vme,de,pse,tsc,msr,pae,mce,cx8,sep,mtrr,pge,mca,cmov,pat,pse36,pn,mmx,fxsr,sse>real memory  = 402653184 (384 MB)
                        avail memory = 370208768 (353 MB)
                        wlan: mac acl policy registered
                        ipw_bss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
                        ipw_bss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                        module_register_init: MOD_LOAD (ipw_bss_fw, 0xc07a9370, 0) error 1
                        ipw_ibss: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
                        ipw_ibss: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                        module_register_init: MOD_LOAD (ipw_ibss_fw, 0xc07a9410, 0) error 1
                        ipw_monitor: You need to read the LICENSE file in /usr/share/doc/legal/intel_ipw/.
                        ipw_monitor: If you agree with the license, set legal.intel_ipw.license_ack=1 in /boot/loader.conf.
                        module_register_init: MOD_LOAD (ipw_monitor_fw, 0xc07a94b0, 0) error 1
                        kbd1 at kbdmux0
                        cryptosoft0: <software crypto="">on motherboard
                        padlock0: No ACE support.
                        acpi0: <ptltd  rsdt="">on motherboard
                        acpi0: [ITHREAD]
                        acpi0: Power Button (fixed)
                        Timecounter "ACPI-fast" frequency 3579545 Hz quality 1000
                        acpi_timer0: <24-bit timer at 3.579545MHz> port 0x1008-0x100b on acpi0
                        cpu0: <acpi cpu="">on acpi0
                        pcib0: <acpi host-pci="" bridge="">port 0xcf8-0xcff on acpi0
                        pci0: <acpi pci="" bus="">on pcib0
                        pcib1: <acpi pci-pci="" bridge="">at device 30.0 on pci0
                        pci1: <acpi pci="" bus="">on pcib1
                        vgapci0: <vga-compatible display="">port 0x2400-0x24ff mem 0xed000000-0xedffffff,0xec101000-0xec101fff at device 1.0 on pci1
                        rl0: <realtek 10="" 8139="" 100basetx="">port 0x2800-0x28ff mem 0xec100400-0xec1004ff at device 2.0 on pci1
                        miibus0: <mii bus="">on rl0
                        rlphy0: <realtek internal="" media="" interface="">PHY 0 on miibus0
                        rlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto
                        rl0: [ITHREAD]
                        xl0: <3Com 3c905C-TX Fast Etherlink XL> port 0x2000-0x207f mem 0xec100000-0xec10007f irq 11 at device 4.0 on pci1
                        miibus1: <mii bus="">on xl0
                        xlphy0: <3c905C 10/100 internal PHY> PHY 24 on miibus1
                        xlphy0:  10baseT, 10baseT-FDX, 100baseTX, 100baseTX-FDX, auto, auto-flow
                        xl0: [ITHREAD]
                        isab0: <pci-isa bridge="">at device 31.0 on pci0
                        isa0: <isa bus="">on isab0
                        atapci0: <intel ich="" udma66="" controller="">port 0x1f0-0x1f7,0x3f6,0x170-0x177,0x376,0x1800-0x180f at device 31.1 on pci0
                        ata0: <ata channel="">at channel 0 on atapci0
                        ata0: [ITHREAD]
                        ata1: <ata channel="">at channel 1 on atapci0
                        ata1: [ITHREAD]
                        uhci0: <intel 82801aa="" (ich)="" usb="" controller="">port 0x1820-0x183f at device 31.2 on pci0
                        uhci0: [ITHREAD]
                        uhci0: LegSup = 0x2f00
                        usbus0: <intel 82801aa="" (ich)="" usb="" controller="">on uhci0
                        pci0: <serial bus,="" smbus="">at device 31.3 (no driver attached)
                        pci0: <multimedia, audio="">at device 31.5 (no driver attached)
                        acpi_button0: <power button="">on acpi0
                        atrtc0: <at realtime="" clock="">port 0x70-0x71 irq 8 on acpi0
                        atkbdc0: <keyboard controller="" (i8042)="">port 0x60,0x64 irq 1 on acpi0
                        atkbd0: <at keyboard="">irq 1 on atkbdc0
                        kbd0 at atkbd0
                        atkbd0: [GIANT-LOCKED]
                        atkbd0: [ITHREAD]
                        uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
                        uart0: [FILTER]
                        uart1: <16550 or compatible> port 0x2f8-0x2ff irq 3 on acpi0
                        uart1: [FILTER]
                        ppc0: <parallel port="">port 0x378-0x37f irq 7 on acpi0
                        ppc0: Generic chipset (EPP/NIBBLE) in COMPATIBLE mode
                        ppc0: [ITHREAD]
                        ppbus0: <parallel port="" bus="">on ppc0
                        plip0: <plip network="" interface="">on ppbus0
                        plip0: [ITHREAD]
                        lpt0: <printer>on ppbus0
                        lpt0: [ITHREAD]
                        lpt0: Interrupt-driven port
                        ppi0: <parallel i="" o="">on ppbus0
                        pmtimer0 on isa0
                        orm0: <isa option="" roms="">at iomem 0xc0000-0xc7fff,0xc8000-0xc8fff,0xe4000-0xeffff pnpid ORM0000 on isa0
                        sc0: <system console="">at flags 0x100 on isa0
                        sc0: VGA <16 virtual consoles, flags=0x300>
                        vga0: <generic isa="" vga="">at port 0x3c0-0x3df iomem 0xa0000-0xbffff on isa0
                        Timecounter "TSC" frequency 797416343 Hz quality 800
                        Timecounters tick every 1.000 msec
                        IPsec: Initialized Security Association Processing.
                        usbus0: 12Mbps Full Speed USB v1.0
                        ad0: 152627MB <samsung sp1604n="" tm100-24="">at ata0-master UDMA66
                        ugen0.1: <intel>at usbus0
                        uhub0: <intel 1="" 9="" uhci="" root="" hub,="" class="" 0,="" rev="" 1.00="" 1.00,="" addr="">on usbus0
                        Root mount waiting for: usbus0
                        uhub0: 2 ports with 2 removable, self powered
                        Root mount waiting for: usbus0
                        Root mount waiting for: usbus0
                        ugen0.2: <huawei>at usbus0
                        umass0: <huawei 0="" 2="" huawei="" hilink,="" class="" 0,="" rev="" 2.00="" 1.02,="" addr="">on usbus0
                        umass0:  SCSI over Bulk-Only; quirks = 0x0100
                        umass0:0:0👎 Attached to scbus0
                        Trying to mount root from ufs:/dev/ad0s1a
                        (probe0:umass-sim0:0:0:0): TEST UNIT READY. CDB: 0 0 0 0 0 0
                        (probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error
                        (probe0:umass-sim0:0:0:0): SCSI status: Check Condition
                        (probe0:umass-sim0:0:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
                        cd0 at umass-sim0 bus 0 scbus0 target 0 lun 0
                        cd0: <huawei mass="" storage="" 2.31="">Removable CD-ROM SCSI-2 device
                        cd0: 1.000MB/s transfers
                        cd0: Attempt to query device size failed: NOT READY, Medium not present
                        pflog0: promiscuous mode enabled
                        rl0: link state changed to UP</huawei></huawei></huawei></intel></intel></samsung></generic></system></isa></parallel></printer></plip></parallel></parallel></at></keyboard></at></power></multimedia,></serial></intel></intel></ata></ata></intel></isa></pci-isa></mii></realtek></mii></realtek></vga-compatible></acpi></acpi></acpi></acpi></acpi></ptltd ></software></fpu,vme,de,pse,tsc,msr,pae,mce,cx8,sep,mtrr,pge,mca,cmov,pat,pse36,pn,mmx,fxsr,sse>

                        1 Reply Last reply Reply Quote 0
                        • W
                          wallabybob
                          last edited by

                          @iwebs:

                          Sorry,

                          $ dir /dev/cua*; dmesg

                          should have been

                          $ ls /dev/cua*; dmesg

                          but no matter for present purposes since there is no sign the u3g driver recognised your particular device.

                          Elsewhere in these forums it has been reported that it helps to initialise the modem on a Windows system, installing the driver software on the modem, connecting to the network, registering etc then disconnecting in the Windows software, removing the modem and taking it to the non Windows system. (It is possible the ISP tech support won't be interested in any problem report about the modem unless you can demonstrate it on a Windows system so it is possibly a good thing to do this to verify you have a working modem.) Apparently this step changes some state in the modem so that it reports itself not just as a CD device (as yours did):

                          $ dir /dev/cua*; dmesg
                          ugen0.2: <huawei>at usbus0
                          umass0: <huawei 0="" 2="" huawei="" hilink,="" class="" 0,="" rev="" 2.00="" 1.02,="" addr="">on usbus0
                          umass0:  SCSI over Bulk-Only; quirks = 0x0100
                          umass0:0:0👎 Attached to scbus0
                          Trying to mount root from ufs:/dev/ad0s1a
                          (probe0:umass-sim0:0:0:0): TEST UNIT READY. CDB: 0 0 0 0 0 0
                          (probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error
                          (probe0:umass-sim0:0:0:0): SCSI status: Check Condition
                          (probe0:umass-sim0:0:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
                          cd0 at umass-sim0 bus 0 scbus0 target 0 lun 0
                          cd0: <huawei mass="" storage="" 2.31="">Removable CD-ROM SCSI-2 device
                          cd0: 1.000MB/s transfers
                          cd0: Attempt to query device size failed: NOT READY, Medium not present</huawei></huawei></huawei>

                          but as CD plus serial devices.

                          There is a utility usb_modeswitch which apparently should get invoked on recognition of a 3G modem. I'm not sure of its action in relation to the Windows initialisation I described earlier.

                          The following pfSense shell commands might provide some additional useful information (no need to reboot before issuing them):```

                          $ usbconfig
                          $ usbconfig -d ugen0.2 dump_device_desc show_ifdrv

                          Note the "ugen0.2" in the second command comes from the ugen device reporting Huawei in the first command. Here's the equivalent on my system which has a Huawei E153 modem plugged in and reporting cuaU0.x devices:
                          
                          > $ usbconfig
                          > ugen0.1: <uhci root="" hub="" via="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE
                          > ugen1.1: <uhci root="" hub="" via="">at usbus1, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE
                          > ugen2.1: <uhci root="" hub="" via="">at usbus2, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE
                          > ugen3.1: <ehci root="" hub="" via="">at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE
                          > ugen3.2: <802.11 n WLAN Ralink> at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON
                          > ugen3.3: <huawei mobile="" huawei="" technology="">at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON
                          > $ usbconfig -d ugen3.3 dump_device_desc show_ifdrv
                          > ugen3.3: <huawei mobile="" huawei="" technology="">at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON
                          > ugen3.3.0: u3g0: <huawei 0="" 3="" technology="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">ugen3.3.4: umass0: <huawei 0="" 3="" technology="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">ugen3.3.5: umass1: <huawei 0="" 3="" technology="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">bLength = 0x0012
                          >   bDescriptorType = 0x0001
                          >   bcdUSB = 0x0200
                          >   bDeviceClass = 0x0000
                          >   bDeviceSubClass = 0x0000
                          >   bDeviceProtocol = 0x0000
                          >   bMaxPacketSize0 = 0x0040
                          >   idVendor = 0x12d1
                          >   idProduct = 0x14ac
                          >   bcdDevice = 0x0000
                          >   iManufacturer = 0x0003  <huawei technology="">iProduct = 0x0002  <huawei mobile="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001
                          > 
                          > $</no></huawei></huawei></huawei></huawei></huawei></huawei></huawei></ehci></uhci></uhci></uhci>
                          1 Reply Last reply Reply Quote 0
                          • I
                            iwebs
                            last edited by

                            @wallabybob:

                            @iwebs:

                            Sorry,

                            $ dir /dev/cua*; dmesg

                            should have been

                            $ ls /dev/cua*; dmesg

                            but no matter for present purposes since there is no sign the u3g driver recognised your particular device.

                            Elsewhere in these forums it has been reported that it helps to initialise the modem on a Windows system, installing the driver software on the modem, connecting to the network, registering etc then disconnecting in the Windows software, removing the modem and taking it to the non Windows system. (It is possible the ISP tech support won't be interested in any problem report about the modem unless you can demonstrate it on a Windows system so it is possibly a good thing to do this to verify you have a working modem.) Apparently this step changes some state in the modem so that it reports itself not just as a CD device (as yours did):

                            $ dir /dev/cua*; dmesg
                            ugen0.2: <huawei>at usbus0
                            umass0: <huawei 0="" 2="" huawei="" hilink,="" class="" 0,="" rev="" 2.00="" 1.02,="" addr="">on usbus0
                            umass0:  SCSI over Bulk-Only; quirks = 0x0100
                            umass0:0:0👎 Attached to scbus0
                            Trying to mount root from ufs:/dev/ad0s1a
                            (probe0:umass-sim0:0:0:0): TEST UNIT READY. CDB: 0 0 0 0 0 0
                            (probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error
                            (probe0:umass-sim0:0:0:0): SCSI status: Check Condition
                            (probe0:umass-sim0:0:0:0): SCSI sense: NOT READY asc:3a,0 (Medium not present)
                            cd0 at umass-sim0 bus 0 scbus0 target 0 lun 0
                            cd0: <huawei mass="" storage="" 2.31="">Removable CD-ROM SCSI-2 device
                            cd0: 1.000MB/s transfers
                            cd0: Attempt to query device size failed: NOT READY, Medium not present</huawei></huawei></huawei>

                            but as CD plus serial devices.

                            There is a utility usb_modeswitch which apparently should get invoked on recognition of a 3G modem. I'm not sure of its action in relation to the Windows initialisation I described earlier.

                            The following pfSense shell commands might provide some additional useful information (no need to reboot before issuing them):```

                            $ usbconfig
                            $ usbconfig -d ugen0.2 dump_device_desc show_ifdrv

                            Note the "ugen0.2" in the second command comes from the ugen device reporting Huawei in the first command. Here's the equivalent on my system which has a Huawei E153 modem plugged in and reporting cuaU0.x devices:
                            
                            > $ usbconfig
                            > ugen0.1: <uhci root="" hub="" via="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE
                            > ugen1.1: <uhci root="" hub="" via="">at usbus1, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE
                            > ugen2.1: <uhci root="" hub="" via="">at usbus2, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE
                            > ugen3.1: <ehci root="" hub="" via="">at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE
                            > ugen3.2: <802.11 n WLAN Ralink> at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON
                            > ugen3.3: <huawei mobile="" huawei="" technology="">at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON
                            > $ usbconfig -d ugen3.3 dump_device_desc show_ifdrv
                            > ugen3.3: <huawei mobile="" huawei="" technology="">at usbus3, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON
                            > ugen3.3.0: u3g0: <huawei 0="" 3="" technology="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">ugen3.3.4: umass0: <huawei 0="" 3="" technology="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">ugen3.3.5: umass1: <huawei 0="" 3="" technology="" huawei="" mobile,="" class="" 0,="" rev="" 2.00="" 0.00,="" addr="">bLength = 0x0012
                            >   bDescriptorType = 0x0001
                            >   bcdUSB = 0x0200
                            >   bDeviceClass = 0x0000
                            >   bDeviceSubClass = 0x0000
                            >   bDeviceProtocol = 0x0000
                            >   bMaxPacketSize0 = 0x0040
                            >   idVendor = 0x12d1
                            >   idProduct = 0x14ac
                            >   bcdDevice = 0x0000
                            >   iManufacturer = 0x0003  <huawei technology="">iProduct = 0x0002  <huawei mobile="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001
                            > 
                            > $</no></huawei></huawei></huawei></huawei></huawei></huawei></huawei></ehci></uhci></uhci></uhci>
                            

                            Hi Thanks again. I have initialized the modem on a windows 7 machine and installed all the software drivers etc. and it works fine, connects etc. As this is a new type of modem I have a feeling that its not yet supported under BSD yet. Anyway here's the output from the last command:

                            $ usbconfig -d ugen0.2 dump_device_desc show_ifdrv
                            ugen0.2: <huawei hilink="" huawei="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON
                            ugen0.2.0: umass0: <huawei 0="" 2="" huawei="" hilink,="" class="" 0,="" rev="" 2.00="" 1.02,="" addr="">bLength = 0x0012
                              bDescriptorType = 0x0001
                              bcdUSB = 0x0200
                              bDeviceClass = 0x0000
                              bDeviceSubClass = 0x0000
                              bDeviceProtocol = 0x0000
                              bMaxPacketSize0 = 0x0040
                              idVendor = 0x12d1
                              idProduct = 0x1f01
                              bcdDevice = 0x0102
                              iManufacturer = 0x0002  <huawei>iProduct = 0x0001  <huawei hilink="">iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001</no></huawei></huawei></huawei></huawei>

                            1 Reply Last reply Reply Quote 0
                            • W
                              wallabybob
                              last edited by

                              Confirmed: the u3g driver doesn't recognise it.

                              A search on the web turned up this thread http://www.dd-wrt.com/phpBB2/viewtopic.php?p=615196 which suggests to me the incantations necessary to get this modem to work have only "recently" been discovered, probably too recently to be included in FreeBSD 8.3.

                              1 Reply Last reply Reply Quote 0
                              • I
                                iwebs
                                last edited by

                                I had a feeling that was the case  :(. Thanks anyway for all of your help with trying to sort this out. I guess Ill have to wait until pfSense becomes compatible with it, hopefully it will be sooner rather than later. All the best, iwebs!

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Just FYI, serial devices named with an upper-case U (e.g. cuaU0.1) are connected via USB hence you need to see these on your modem.
                                  You can almost certainly modeswitch this with the FreeBSD port of usb_modeswitch. Unfortunately it doesn't tie into the dev subsystem, like u3g does, so it's more of a manual process.

                                  Steve

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Also looking at the usb_modeswitch device list:

                                    
                                    # Huawei E353 (3.se)
                                    #
                                    # Contributor: Ulf Eklund
                                    
                                    DefaultVendor= 0x12d1
                                    DefaultProduct=0x1f01
                                    
                                    TargetVendor=  0x12d1
                                    TargetProduct= 0x14db
                                    
                                    MessageContent="55534243123456780000000000000a11062000000000000100000000000000"
                                    
                                    # Driver is cdc_ether
                                    NoDriverLoading=1
                                    
                                    

                                    It appears as though this modem is of the newer '4g' style that appears as a usb ethernet device rather than a serial connected modem. Though they usually have serial port as well for diagnostics.

                                    Steve

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                                    • I
                                      iwebs
                                      last edited by

                                      @stephenw10:

                                      Also looking at the usb_modeswitch device list:

                                      
                                      # Huawei E353 (3.se)
                                      #
                                      # Contributor: Ulf Eklund
                                      
                                      DefaultVendor= 0x12d1
                                      DefaultProduct=0x1f01
                                      
                                      TargetVendor=  0x12d1
                                      TargetProduct= 0x14db
                                      
                                      MessageContent="55534243123456780000000000000a11062000000000000100000000000000"
                                      
                                      # Driver is cdc_ether
                                      NoDriverLoading=1
                                      
                                      

                                      It appears as though this modem is of the newer '4g' style that appears as a usb ethernet device rather than a serial connected modem. Though they usually have serial port as well for diagnostics.

                                      Steve

                                      Yes it shows up under windows as a Remote NDIS based Internet Sharing Device and you go to 192.168.1.1 in the browser to configure the device so it seems its running a web server of some sort…

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Well give it a try.
                                        Assuming you are running the full install of pfSense first install usb_modeswitch:

                                        pkg_add -r ftp://ftp.freebsd.org/pub/FreeBSD/ports/i386/packages-8-stable/Latest/usb_modeswitch.tbz
                                        

                                        Then  issue a rehash to make sure pfSense knows where the package is:

                                        rehash
                                        

                                        Then try to modeswitch your device:

                                        usb_modeswitch -v 12d1 -p 1f01 -V 012d1 -P 014db -M "55534243123456780000000000000a11062000000000000100000000000000" -W
                                        

                                        Or some variation on that!

                                        Steve

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                                        • I
                                          iwebs
                                          last edited by

                                          Hi again. I ran those commands and got the following:

                                          $ pkg_add -r ftp://ftp.freebsd.org/pub/FreeBSD/ports/i386/packages-8-stable/Latest/usb_modeswitch.tbz
                                          tar: Failed to set default locale
                                          pkg_add: package 'usb_modeswitch-1.2.1' or its older version already installed

                                          and then

                                          $ usb_modeswitch -v 12d1 -p 1f01 -V 012d1 -P 014db -M "55534243123456780000000000000a11062000000000000100000000000000" -W
                                          Taking all parameters from the command line

                                          • usb_modeswitch: handle USB devices with multiple modes
                                          • Version 1.2.1 (C) Josua Dietze 2011
                                          • Based on libusb0 (0.1.12 and above)

                                          ! PLEASE REPORT NEW CONFIGURATIONS !

                                          DefaultVendor=  0x12d1
                                          DefaultProduct= 0x1f01
                                          TargetVendor=  0x12d1
                                          TargetProduct=  0x14db
                                          TargetClass=    not set
                                          TargetProductList=""

                                          DetachStorageOnly=0
                                          HuaweiMode=0
                                          SierraMode=0
                                          SonyMode=0
                                          QisdaMode=0
                                          GCTMode=0
                                          KobilMode=0
                                          SequansMode=0
                                          MobileActionMode=0
                                          CiscoMode=0
                                          MessageEndpoint=  not set
                                          MessageContent="55534243123456780000000000000a11062000000000000100000000000000"
                                          NeedResponse=0
                                          ResponseEndpoint= not set

                                          InquireDevice enabled (default)
                                          Success check disabled
                                          System integration mode disabled

                                          Looking for target devices …
                                            searching devices, found USB ID 12d1:1f01
                                            found matching vendor ID
                                            searching devices, found USB ID 0000:0000
                                          No devices in target mode or class found
                                          Looking for default devices ...
                                            searching devices, found USB ID 12d1:1f01
                                            found matching vendor ID
                                            found matching product ID
                                            adding device
                                            searching devices, found USB ID 0000:0000
                                          Found device in default mode, class or configuration (1)
                                          Accessing device 002 on bus 000 ...
                                          Getting the current device configuration ...
                                          OK, got current device configuration (1)
                                          Using first interface: 0x00
                                          Using endpoints 0x0f (out) and 0x8f (in)
                                          Inquiring device details; driver will be detached ...
                                          Cant't do driver detection and detaching on this platform.

                                          SCSI inquiry data (for identification)

                                          Vendor String: HUAWEI 
                                            Model String: Mass Storage   
                                          Revision String: 2.31

                                          USB description data (for identification)

                                          Manufacturer: HUAWEI
                                              Product: HUAWEI HiLink
                                            Serial No.: not provided

                                          Setting up communication with interface 0
                                          Using endpoint 0x0f for message sending ...
                                          Trying to send message 1 to endpoint 0x0f ...
                                          OK, message successfully sent
                                          Resetting response endpoint 0x8f
                                          Resetting message endpoint 0x0f
                                          -> Run lsusb to note any changes. Bye.

                                          so any ideas on what that means?

                                          The modem is still not recognized by pfSense.

                                          once again all help is really appreciated! Thanks all.  ;D

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                                          • W
                                            wallabybob
                                            last edited by

                                            I get the impression that when these sort of devices are tickled in a specific way they can change their appearance on the USB. usb_modeswitch is apparently expecting that:
                                            @iwebs:

                                            Resetting response endpoint 0x8f
                                            Resetting message endpoint 0x0f
                                            -> Run lsusb to note any changes. Bye.

                                            There is no lsusb utility in FreeBSD. usbconfig is the nearest equivalent. I suggest you remove the modem then insert it and run the three shell commands```

                                            $ usbconfig show_ifdrv
                                            $ usb_modeswitch -v 12d1 -p 1f01 -V 012d1 -P 014db -M "55534243123456780000000000000a11062000000000000100000000000000" -W
                                            $ usbconfig show_ifdrv

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