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    Update fail

    Problems Installing or Upgrading pfSense Software
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    • D
      dynaguy
      last edited by

      I am on i386. Could this be the problem???

      ![Screenshot from 2012-07-25 16:38:14.png](/public/imported_attachments/1/Screenshot from 2012-07-25 16:38:14.png)
      ![Screenshot from 2012-07-25 16:38:14.png_thumb](/public/imported_attachments/1/Screenshot from 2012-07-25 16:38:14.png_thumb)

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        The fact you are using i386 is not a problem. In fact your P4 doesn't support 64bit anyway.
        It's very odd that you don't have the dropdown to select the URL but it looks like you have the correct one anyway: http://updates.pfsense.org/_updaters

        Also attempting to view that page in a browser will always result in a 404, that's normal. There's no webpage to view at that address. It also doesn't respond to pings.

        What is the history of your box? Did you install 2.0.1 fresh or upgrade from an earlier version? Have you ever run a beta version/snapshot?

        Steve

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        • D
          dynaguy
          last edited by

          @stephenw10:

          What is the history of your box? Did you install 2.0.1 fresh or upgrade from an earlier version? Have you ever run a beta version/snapshot?

          My box started with v2.0RC then later upgraded to v2.0, then v2.0.1. When it was v2.0RC, I remember it was a snapshot and it's updated almost daily. After v2.0 it is stable and I don't need to update it.

          Anyway, what can I do now? If it is just a webpage issue, can I just update that page? Do I have to do a fresh reinstall?

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            As I said it looks like it's already the correct base URL.
            Try downloading: http://updates.pfsense.org/_updaters/version
            It's a file that simply contains the version number:

            2.0.1-RELEASE
            
            

            More information on this here.

            Try fetching that file from your pfSense box:

            [2.0.1-RELEASE][root@pfsense.fire.box]/tmp(4): fetch http://updates.pfsense.org/_updaters/version
            version                                       100% of   14  B   38 kBps
            
            

            If that is working then the box is not looking for the right files. You may have to consider more drastic action.

            Steve

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              "Also attempting to view that page in a browser will always result in a 404, that's normal."

              Really?  Seems odd that the snapshots would use a different method than just looking for release updates.  You can access the snapshots url with a browser just fine.

              So I am on 2.1 myself and if you click the update link you getting this

              A new version is now available

              Current version: 2.1-BETA0
                     Built On: Fri Jul 20 01:30:00 EDT 2012
                  New version: Thu Jul 26 07:30:02 EDT 2012

              Update source: http://snapshots.pfsense.org/FreeBSD_RELENG_8_3/i386/pfSense_HEAD/.updaters

              now if you look in where the update url is you see this
              http://snapshots.pfsense.org/FreeBSD_RELENG_8_3/i386/pfSense_HEAD/.updaters

              You can directly access that url with a browser and see this

              updateurl.jpg
              updateurl.jpg_thumb

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Odd but none the less true!  ;)

                No directory listing at updates.pfsense.org.

                Steve

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                • D
                  dynaguy
                  last edited by

                  @stephenw10:

                  Try fetching that file from your pfSense box:

                  [2.0.1-RELEASE][root@pfsense.fire.box]/tmp(4): fetch http://updates.pfsense.org/_updaters/version
                  version                                       100% of   14  B   38 kBps
                  
                  

                  If that is working then the box is not looking for the right files. You may have to consider more drastic action.

                  Mine is:

                  [2.0.1-RELEASE][root@pfsense.my_domain.com]/tmp(3): fetch http://updates.pfsense.org/_updaters/version
                  fetch: http://updates.pfsense.org/_updaters/version: No route to host
                  

                  And when I try traceroute:

                  [2.0.1-RELEASE][root@pfsense.my_domain.com]/tmp(5): traceroute updates.pfsense.org
                  traceroute to updates.pfsense.org (91.227.27.66), 64 hops max, 40 byte packets
                  traceroute: sendto: No buffer space available
                   1 traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                   *traceroute: sendto: No buffer space available
                  traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                   *traceroute: sendto: No buffer space available
                  traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                   *
                  traceroute: sendto: No buffer space available
                   2 traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                   *traceroute: sendto: No buffer space available
                  traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                   *traceroute: sendto: No buffer space available
                  traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                   *
                  .....
                  .....
                  
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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Well there's your problem.  ;)
                    Quite what's causing it is another thing.
                    Are you running Snort? (or have you ever run Snort?)

                    Do you have interet access in general from the box? Can you ping stuff?

                    Steve

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                    • D
                      dynaguy
                      last edited by

                      ping from the box also has trouble:

                      [2.0.1-RELEASE][root@pfsense.my_domain.com]/root(3): ping 8.8.8.8
                      PING 8.8.8.8 (8.8.8.8): 56 data bytes
                      ping: sendto: No buffer space available

                      However, this box is in production and people in the office has no trouble to connect internet.

                      And I don't have Snort….

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Common causes of this seem to be running out of mbufs. What does it say on the dashboard?
                        Common causes of that appear to be bad cable or NIC not seated correctly. That seems unlikely since forwarded traffic is still working fine.

                        Steve

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          so for example on my dashboard

                          MBUF Usage 908/25600

                          What does your show?

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                          • D
                            dynaguy
                            last edited by

                            @johnpoz:

                            so for example on my dashboard

                            MBUF Usage 908/25600

                            What does your show?

                            Mine is:

                            1304/25600

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Looks fine.
                              Try running netstat -m for more detail.

                              Though if it were that I'm failing to see how other traffic is still passing.  :-\

                              Steve

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                              • D
                                dynaguy
                                last edited by

                                [2.0.1-RELEASE][root@pfsense.my_domain.com]/root(3): netstat -m
                                1036/764/1800 mbufs in use (current/cache/total)
                                769/599/1368/25600 mbuf clusters in use (current/cache/total/max)
                                768/384 mbuf+clusters out of packet secondary zone in use (current/cache)
                                0/27/27/12800 4k (page size) jumbo clusters in use (current/cache/total/max)
                                0/0/0/6400 9k jumbo clusters in use (current/cache/total/max)
                                0/0/0/3200 16k jumbo clusters in use (current/cache/total/max)
                                1797K/1497K/3294K bytes allocated to network (current/cache/total)
                                0/0/0 requests for mbufs denied (mbufs/clusters/mbuf+clusters)
                                0/0/0 requests for jumbo clusters denied (4k/9k/16k)
                                0/8/6656 sfbufs in use (current/peak/max)
                                0 requests for sfbufs denied
                                0 requests for sfbufs delayed
                                0 requests for I/O initiated by sendfile
                                0 calls to protocol drain routines

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