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    Update fail

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      The fact you are using i386 is not a problem. In fact your P4 doesn't support 64bit anyway.
      It's very odd that you don't have the dropdown to select the URL but it looks like you have the correct one anyway: http://updates.pfsense.org/_updaters

      Also attempting to view that page in a browser will always result in a 404, that's normal. There's no webpage to view at that address. It also doesn't respond to pings.

      What is the history of your box? Did you install 2.0.1 fresh or upgrade from an earlier version? Have you ever run a beta version/snapshot?

      Steve

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      • D
        dynaguy
        last edited by

        @stephenw10:

        What is the history of your box? Did you install 2.0.1 fresh or upgrade from an earlier version? Have you ever run a beta version/snapshot?

        My box started with v2.0RC then later upgraded to v2.0, then v2.0.1. When it was v2.0RC, I remember it was a snapshot and it's updated almost daily. After v2.0 it is stable and I don't need to update it.

        Anyway, what can I do now? If it is just a webpage issue, can I just update that page? Do I have to do a fresh reinstall?

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          As I said it looks like it's already the correct base URL.
          Try downloading: http://updates.pfsense.org/_updaters/version
          It's a file that simply contains the version number:

          2.0.1-RELEASE
          
          

          More information on this here.

          Try fetching that file from your pfSense box:

          [2.0.1-RELEASE][root@pfsense.fire.box]/tmp(4): fetch http://updates.pfsense.org/_updaters/version
          version                                       100% of   14  B   38 kBps
          
          

          If that is working then the box is not looking for the right files. You may have to consider more drastic action.

          Steve

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            "Also attempting to view that page in a browser will always result in a 404, that's normal."

            Really?  Seems odd that the snapshots would use a different method than just looking for release updates.  You can access the snapshots url with a browser just fine.

            So I am on 2.1 myself and if you click the update link you getting this

            A new version is now available

            Current version: 2.1-BETA0
                   Built On: Fri Jul 20 01:30:00 EDT 2012
                New version: Thu Jul 26 07:30:02 EDT 2012

            Update source: http://snapshots.pfsense.org/FreeBSD_RELENG_8_3/i386/pfSense_HEAD/.updaters

            now if you look in where the update url is you see this
            http://snapshots.pfsense.org/FreeBSD_RELENG_8_3/i386/pfSense_HEAD/.updaters

            You can directly access that url with a browser and see this

            updateurl.jpg
            updateurl.jpg_thumb

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • stephenw10S
              stephenw10 Netgate Administrator
              last edited by

              Odd but none the less true!  ;)

              No directory listing at updates.pfsense.org.

              Steve

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              • D
                dynaguy
                last edited by

                @stephenw10:

                Try fetching that file from your pfSense box:

                [2.0.1-RELEASE][root@pfsense.fire.box]/tmp(4): fetch http://updates.pfsense.org/_updaters/version
                version                                       100% of   14  B   38 kBps
                
                

                If that is working then the box is not looking for the right files. You may have to consider more drastic action.

                Mine is:

                [2.0.1-RELEASE][root@pfsense.my_domain.com]/tmp(3): fetch http://updates.pfsense.org/_updaters/version
                fetch: http://updates.pfsense.org/_updaters/version: No route to host
                

                And when I try traceroute:

                [2.0.1-RELEASE][root@pfsense.my_domain.com]/tmp(5): traceroute updates.pfsense.org
                traceroute to updates.pfsense.org (91.227.27.66), 64 hops max, 40 byte packets
                traceroute: sendto: No buffer space available
                 1 traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                 *traceroute: sendto: No buffer space available
                traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                 *traceroute: sendto: No buffer space available
                traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                 *
                traceroute: sendto: No buffer space available
                 2 traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                 *traceroute: sendto: No buffer space available
                traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                 *traceroute: sendto: No buffer space available
                traceroute: wrote updates.pfsense.org 40 chars, ret=-1
                 *
                .....
                .....
                
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                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Well there's your problem.  ;)
                  Quite what's causing it is another thing.
                  Are you running Snort? (or have you ever run Snort?)

                  Do you have interet access in general from the box? Can you ping stuff?

                  Steve

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                  • D
                    dynaguy
                    last edited by

                    ping from the box also has trouble:

                    [2.0.1-RELEASE][root@pfsense.my_domain.com]/root(3): ping 8.8.8.8
                    PING 8.8.8.8 (8.8.8.8): 56 data bytes
                    ping: sendto: No buffer space available

                    However, this box is in production and people in the office has no trouble to connect internet.

                    And I don't have Snort….

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Common causes of this seem to be running out of mbufs. What does it say on the dashboard?
                      Common causes of that appear to be bad cable or NIC not seated correctly. That seems unlikely since forwarded traffic is still working fine.

                      Steve

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        so for example on my dashboard

                        MBUF Usage 908/25600

                        What does your show?

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                        • D
                          dynaguy
                          last edited by

                          @johnpoz:

                          so for example on my dashboard

                          MBUF Usage 908/25600

                          What does your show?

                          Mine is:

                          1304/25600

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Looks fine.
                            Try running netstat -m for more detail.

                            Though if it were that I'm failing to see how other traffic is still passing.  :-\

                            Steve

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                            • D
                              dynaguy
                              last edited by

                              [2.0.1-RELEASE][root@pfsense.my_domain.com]/root(3): netstat -m
                              1036/764/1800 mbufs in use (current/cache/total)
                              769/599/1368/25600 mbuf clusters in use (current/cache/total/max)
                              768/384 mbuf+clusters out of packet secondary zone in use (current/cache)
                              0/27/27/12800 4k (page size) jumbo clusters in use (current/cache/total/max)
                              0/0/0/6400 9k jumbo clusters in use (current/cache/total/max)
                              0/0/0/3200 16k jumbo clusters in use (current/cache/total/max)
                              1797K/1497K/3294K bytes allocated to network (current/cache/total)
                              0/0/0 requests for mbufs denied (mbufs/clusters/mbuf+clusters)
                              0/0/0 requests for jumbo clusters denied (4k/9k/16k)
                              0/8/6656 sfbufs in use (current/peak/max)
                              0 requests for sfbufs denied
                              0 requests for sfbufs delayed
                              0 requests for I/O initiated by sendfile
                              0 calls to protocol drain routines

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